TigerConnect Secure Text Messaging

What TigerConnect Secure Text Messaging is

TigerConnect Secure Text Messaging is a clinical communication platform for healthcare organizations and care teams. It combines role-based messaging, real-time alerts, and patient context, routing consult requests, nurse call alerts, patient monitoring alarms, and other clinical system data to care team members. Messages can include patient references from an EHR; conversations can be pinned or flagged, priority alerts set, and unanswered messages or alerts automatically escalated. Integrations include EHRs, nurse call systems, medical devices, physician scheduling, PBX telephony, and answering services. Automated SCIM provisioning supports Azure AD, Okta, and Ping Identity, while SAML single sign-on integrations include Imprivata. TigerConnect describes the solution as HITRUST CSF-certified and says it uses encryption and security capabilities to protect sensitive patient information. Messages permanently delete after a maximum of 30 days unless archived; searchable archives can be hosted by TigerConnect or the client. Administrators can enforce mobile PIN locks and remotely lock users out of lost or stolen devices. The cloud-based app is described as having 99.99% average uptime. Pricing is on request; contract terms range from one year to multiple years, and early cancellation is not permitted.