TheGoodHOA
TheGoodHOA gives volunteer boards tools to run a self-managed homeowners association without a management company.
What TheGoodHOA is
TheGoodHOA gives volunteer boards tools to run a self-managed homeowners association without a management company. Available on web, Android, and iOS, it covers dues, violations, maintenance requests, voting, and community records. Financial features include invoicing, resident balances, late fees, payment plans, and a budget builder with CSV and Excel exports. Residents can pay by card or ACH bank transfer, with the board choosing who covers the processing fee. They can save a payment method for automatic invoice payment on the due date, with an email reminder three days beforehand. Boards can attach photo evidence to violation records, while residents submit maintenance requests from their phones. Other tools include meetings, announcements, a community feed, documents, and a map. Official ballots can be sealed into tamper-evident records and exported as PDF or CSV. The free plan includes all modules for up to 400 units, unlimited residents and documents, and email support. Communities above 400 units are asked to contact the company.
Good
- Free plan includes all modules for up to 400 units.
- Accepts card and ACH payments with optional autopay.
- Boards can record violations with photo evidence.
- Ballots export as PDF or CSV.
- Available on Android, iOS, and web.
Watch out
- Communities above 400 units must contact the company.
- No free trial is offered.
- Community Wall costs $5 a month.
- Community website add-on costs $10 a month.
Who it suits
It suits volunteer HOA boards managing their own communities, especially those that need dues, records, maintenance, and voting tools in one place. Residents can use it to make payments and submit maintenance requests from a phone.
Verdict
TheGoodHOA combines core association administration with resident-facing payment and maintenance tools. Its free plan covers communities up to 400 units, while larger communities need to contact the company.
Plans and prices
From TheGoodHOA's own pricing page, checked 24 Sep 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Core platform | — | 400 units |
| Community website add-on | — | Public community website |
| Community Wall | $5 a month | Optional add-on to the community website |
| Community website | $10 a month | Optional public community website add-on |
| Free forever | — | Up to 400 units · all modules included · unlimited residents and documents |
The facts
Each one read from TheGoodHOA's own pages, with the date it was checked.
What it does
- Association accounting
- Yeschecked 24 Sep 2001
- Autopay
- Residents can save a card or bank account for automatic invoice payments on the due date, with a reminder email three days before the charge.checked 9 Oct 2001
- Communication and records
- The product includes meetings, announcements, a community feed, document access, and a community map.checked 9 Oct 2001
- Document storage
- Yeschecked 24 Sep 2001
- Financial tools
- The platform includes dues invoicing, resident balances, late fees, payment plans, and a budget builder with CSV and Excel exports.checked 9 Oct 2001
- Integrations
- The maker says Stripe securely stores residents’ saved payment details and handles the one-time bank connection for online payments.checked 9 Oct 2001
- Intended users
- The product is built for volunteer boards running their own communities without a management company.checked 9 Oct 2001
- Maintenance requests
- Yeschecked 24 Sep 2001
- Notable limit
- Communities above 400 units are asked to contact the company.checked 9 Oct 2001
- Online dues collection
- Yeschecked 24 Sep 2001
- Optional paid services
- The maker lists printed mail at $4.99 per letter and offers optional done-for-you onboarding quoted per community.checked 9 Oct 2001
- Purpose
- The Good HOA provides self-managed homeowners associations with software for dues, violations, maintenance, voting, and documents.checked 9 Oct 2001
- Resident payments
- Residents can pay by card or ACH bank transfer, and the board chooses whether the resident or association covers the processing fee.checked 9 Oct 2001
- Resident portal
- Yeschecked 24 Sep 2001
- Security
- The maker says data is encrypted in transit and at rest, hosted on Google Cloud, and visible only to people invited to the community.checked 9 Oct 2001
- Support
- The free plan includes email support, and the maker lists [email protected] as its support contact.checked 9 Oct 2001
- Violations and maintenance
- Boards can track violations with photo evidence, and residents can submit maintenance requests from their phones.checked 9 Oct 2001
- Violation tracking
- Yeschecked 24 Sep 2001
- Voting
- Official ballots can be sealed into tamper-evident records and exported as PDF or CSV.checked 9 Oct 2001
The company
- Data ownership
- The maker says the HOA owns its community records and can request an export at any time.checked 9 Oct 2001
Money
- Free plan
- Yeschecked 24 Sep 2001
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