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TheFork Manager

TheFork Manager is restaurant management software for reservations, operations, guest relationships, and marketing.

Place
#10 of 26
Score
6.2
TheFork Manager's website

What TheFork Manager is

TheFork Manager is restaurant management software for reservations, operations, guest relationships, and marketing. It centralizes bookings from TheFork, Tripadvisor, partner channels, restaurant websites, and social media. A smart floorplan helps staff assign tables and manage turnover and shifts. Booking reminders, reconfirmations, credit-card guarantees, and prepayments help address no-shows. Performance tools provide booking and promotion analytics, market comparisons, and personalized recommendations. The mobile app supports availability changes, manual reservations, booking views, new-booking notifications, and restaurant-page updates. Listed integrations include Lightspeed and Oracle POS, Salesforce and Brevo CRM or marketing tools, and Stripe, Apple Pay, and Google Pay. A custom API can connect an existing restaurant ecosystem with reservation data. TheFork began in 2007 as an online booking diary for professionals. Solutions are described for new and established restaurants, MICHELIN restaurants, and restaurant groups. Pricing is available on request, with training, an Account Manager, and support seven days a week.

Good

  • Centralized bookings across major channels
  • Smart floorplan for tables and shifts
  • Reminders, guarantees, and prepayments
  • Mobile reservation management
  • POS, CRM, and payment integrations

Watch out

  • No free plan
  • Pricing is available only on request
  • Some ecosystem connections require custom API integration

Who it suits

It suits restaurants and groups managing bookings across multiple channels, table operations, guest relationships, and marketing. Its tailored solutions also address new, established, and MICHELIN restaurants.

Verdict

TheFork Manager brings reservations, floor planning, guest tools, analytics, and integrations together for restaurants. Buyers should request pricing and assess which tailored plan fits their operation.

Plans and prices

From TheFork Manager's own pricing page, checked 5 Oct 2026.

All about pricing
PlanPriceWhat it gives you
EnterprisePriced on requestPerformance features · group data and analytics · multi-user access · cross-selling · tailored email campaigns · Ask for pricing
PerformancePriced on requestsmart floorplan · no-show protection · booking-flow customization · analytics · guest chat and data synchronization · Ask for pricing

The facts

Each one read from TheFork Manager's own pages, with the date it was checked.

What it does

Analytics
Performance tools include booking and promotion analytics, market comparisons, and personalized recommendations.checked 5 Oct 2026
Audience
The site describes tailored solutions for new and established restaurants, MICHELIN restaurants, and restaurant groups.checked 5 Oct 2026
Custom API
The pricing page lists a custom API integration for connecting a restaurant’s existing ecosystem with reservations data.checked 5 Oct 2026
Integrations
Listed integrations include POS systems such as Lightspeed and Oracle, CRM and marketing tools such as Salesforce and Brevo, and payment providers including Stripe, Apple Pay, and Google Pay.checked 5 Oct 2026
No-show controls
The product offers booking reminders, reconfirmations, credit-card guarantees, and pre-payments to reduce no-shows.checked 5 Oct 2026
Pricing model
The pricing page says reservations from TheFork, Tripadvisor, and partners incur a fee based on a percentage of the average bill per guest; reservations from a restaurant’s website and social accounts are included.checked 5 Oct 2026
Purpose
TheFork Manager is restaurant management software for reservations, operations, guest relationships, and marketing.checked 5 Oct 2026
Reservations
The platform centralizes restaurant bookings and supports bookings from TheFork, Tripadvisor, partner channels, websites, and social media.checked 5 Oct 2026
Support
The pricing page includes training, a dedicated Account Manager, and customer support seven days a week.checked 5 Oct 2026
Table management
Its smart floorplan helps optimize table assignments, turnover, and shifts.checked 5 Oct 2026

The company

Company history
TheFork says it began in 2007 as an online booking diary for professionals and developed into a restaurant booking platform.checked 5 Oct 2026
Founded
2007checked 28 Sep 2026

Where it runs

Mobile app
The mobile app lets restaurants manage availability, create manual reservations, view bookings, receive new-booking notifications, and update their restaurant page.checked 5 Oct 2026
Platforms
TheFork Manager offers a mobile app, and its support page says TheFork Manager Neo is available for Android and iOS.checked 5 Oct 2026

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