The Mortgage Office
The Mortgage Office is a cloud-based platform for managing loans from origination through payoff.
What The Mortgage Office is
The Mortgage Office is a cloud-based platform for managing loans from origination through payoff. Its origination tools cover applications, underwriting, approvals, documents, and funding; funded loans can then move into servicing without data re-entry. Servicing features include automated payments, interest and escrow calculations, investor accounting, construction draws, and regulatory reporting. The platform also supports payment processing, fee calculations, accounting, reporting, compliance tools, and fund and investor management. Borrower and investor portals provide online access to account information, documents, statements, and payment activity. Supported loan types include conventional, commercial, construction, adjustable-rate, HELOC, rehab, DSCR, bridge, auto, and equipment loans; the vendor also lists performing and non-performing loans and complex structures. It integrates with QuickBooks and other systems and provides an open API for connections such as Salesforce. The vendor says the service maintains SOC 2 Type II compliance and uses Azure encryption for data in transit and at rest. Access requires no installation with a high-speed internet connection. Pricing is available on request.
Good
- Manages loans from origination through payoff.
- Funded loans move into servicing without data re-entry.
- Borrower and investor portals provide account access.
- Supports a range of listed loan types.
- Offers an open API.
Watch out
- Pricing is available on request.
- The Microsoft Word COM Add-In is not available for Mac OS.
- Web access requires a high-speed internet connection.
Who it suits
The Mortgage Office is designed for private lenders, CDFIs, nonprofits, and government agencies, including organizations involved in affordable housing and community development. It may suit teams managing loan origination as well as servicing and investor activity.
Verdict
The Mortgage Office covers origination, servicing, portals, and investor management in a cloud platform. Organizations using the Word mail-merge add-in should note its Mac OS limitation.
Plans and prices
From The Mortgage Office's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| The Mortgage Office (loan management platform) | Priced on request | Pricing is not published; contact sales for a tailored solution. · Contact sales for pricing plans and subscription options. |
The facts
Each one read from The Mortgage Office's own pages, with the date it was checked.
What it does
- Backups
- The vendor says it performs database backups every four hours and retains daily backups for up to four weeks.checked 3 Oct 2026
- Core features
- The platform supports payment processing, escrow and fee calculations, accounting, reporting, compliance tools, and fund and investor management.checked 3 Oct 2026
- Integrations
- The vendor says the platform integrates with QuickBooks and other systems, and provides an open API for connections such as Salesforce.checked 3 Oct 2026
- Intended users
- The platform is designed for private lenders, CDFIs, nonprofits, and government agencies, including organizations managing affordable housing and community development programs.checked 3 Oct 2026
- Loan origination
- Its origination tools manage applications, underwriting, approvals, documents, and funding, then move funded loans into servicing without data re-entry.checked 3 Oct 2026
- Loan servicing
- The servicing platform supports automated payments, interest and escrow calculations, investor accounting, construction draws, and regulatory reporting.checked 3 Oct 2026
- Loan types
- TMO says it supports performing and non-performing loans, adjustable-rate mortgages, construction lending, and complex loan structures.checked 3 Oct 2026
- Portals
- Borrower and investor portals provide online access to account information, documents, statements, and payment activity.checked 3 Oct 2026
- Security
- The vendor states that TMO maintains SOC 2 Type II compliance and uses Azure managed encryption for data in transit and at rest.checked 3 Oct 2026
- Support
- The vendor offers a customer support team, AI-driven chat, a knowledge base, implementation and training support, seminars, and webinars.checked 3 Oct 2026
- Web access
- The vendor says TMO requires no installation and can be accessed from any device with a high-speed internet connection.checked 3 Oct 2026
- What it does
- The Mortgage Office is a web-based platform for managing loan origination and servicing through payoff.checked 3 Oct 2026
The company
- Company
- The Mortgage Office says it was founded in 1978 and is headquartered in Huntington Beach, California.checked 3 Oct 2026
- Founded
- 1978checked 28 Sep 2026
- Headquarters
- Huntington Beach, California, United Stateschecked 28 Sep 2026
Where it runs
- Platform limitation
- TMO’s Microsoft Word COM Add-In for mail merge in notices is not available for Mac OS.checked 3 Oct 2026
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