TELUS Cloud Fax
TELUS Cloud Fax is a cloud-based fax service for organizations that send and receive faxes by email.
What TELUS Cloud Fax is
TELUS Cloud Fax is a cloud-based fax service for organizations that send and receive faxes by email. The Single fax number plan costs $14.95 a month and includes one local or toll-free number with 300 pages monthly: 200 inbound and 100 outbound. It also has a $12.95 one-time setup charge and costs $0.12 per additional page. Users send a fax by attaching a document to an email and entering the recipient’s fax number. Incoming faxes arrive as PDF email attachments, and existing fax numbers can be kept. TELUS says the service works with all email platforms and supports international faxing. Its page names SAP and Salesforce.com as examples of integrations available through a Fax API. TELUS says documents are protected by advanced security technologies, Canadian data stays in Canada during Canadian-bound faxing, and audit trails support data privacy compliance efforts. The service has a 99.5% uptime objective. Platforms listed include web, Android, iOS, macOS, and Windows.
Good
- Includes one local or toll-free fax number.
- Receives faxes as PDF email attachments.
- Supports international faxing.
- Works with all email platforms, according to TELUS.
- Provides audit trails.
Watch out
- The plan allows 300 pages monthly.
- Additional pages cost $0.12 each.
- A one-time $12.95 setup charge applies.
- No free plan or trial is listed.
Who it suits
It suits organizations that need email-based faxing across web and mobile devices. Businesses needing multiple fax numbers, shared pages, extra compliance or security, or custom integrations can contact TELUS about larger plans.
Verdict
TELUS Cloud Fax provides a defined monthly page allowance and email-based sending and receiving for one fax number. Organizations with higher volume or custom requirements need to ask TELUS about other plans.
Plans and prices
From TELUS Cloud Fax's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Single fax number | $14.95 a month | 1 local or toll-free fax number · 300 pages/month (200 inbound · 100 outbound) · $0.12 per additional page · plus $12.95 one-time setup fee |
| Setup fee | — | — |
The facts
Each one read from TELUS Cloud Fax's own pages, with the date it was checked.
What it does
- Admin API
- The partner API includes account provisioning, number management and authorization-management functions.checked 14 Oct 2026
- API capabilities
- The partner API supports secure send/receive, image and metadata downloads, webhooks, search, retrieval and deletion of faxes.checked 14 Oct 2026
- API function
- The Fax API is intended to connect Cloud Fax with business applications and workflows.checked 14 Oct 2026
- API standard
- eFax Corporate documents describe a RESTful enterprise fax API for high-volume application integration.checked 14 Oct 2026
- Audit trails
- The product provides complete audit trails to help customers meet data-privacy requirements.checked 14 Oct 2026
- Audit trails and uptime
- The service provides complete audit trails to help meet data privacy regulations and has a 99.5% uptime objective.checked 7 Oct 2026
- Availability objective
- TELUS publishes a 99.5% uptime objective for Cloud Fax.checked 14 Oct 2026
- Developer documentation
- The eFax API provides a private documentation portal and sandbox, with OAuth2 token authentication described in its datasheet.checked 14 Oct 2026
- Email compatibility
- The service is described as compatible with all email platforms.checked 14 Oct 2026
- Encryption and compliance
- eFax Corporate describes TLS 1.2 transmission encryption, AES-256 storage encryption and HITRUST CSF certification for its enterprise API.checked 14 Oct 2026
- Enterprise offering
- Enterprise solutions are offered for shared pages, high monthly page volumes, production fax needs, additional security or compliance, integrations, and other custom needs.checked 7 Oct 2026
- Fax numbers
- Customers receive dedicated local or toll-free numbers and may retain existing fax numbers.checked 14 Oct 2026
- Inbound faxing
- Yeschecked 20 Sep 2026
- Integrations
- The page names SAP and Salesforce.com as example application integrations available via a Fax API.checked 7 Oct 2026
- Intended users
- TELUS describes Cloud Fax as suitable for organizations of all sizes and says it requires no fax machines, fax servers, or dedicated fax lines.checked 7 Oct 2026
- International faxing
- Yeschecked 20 Sep 2026
- International use
- TELUS states that users can send and receive faxes from anywhere in the world.checked 14 Oct 2026
- Legal name
- Crunchbase identifies the legal name as TELUS Corporation.checked 14 Oct 2026
The company
- Company headquarters and size
- LinkedIn lists Vancouver, British Columbia headquarters and 10,001+ employees.checked 14 Oct 2026
- Company incorporation
- TELUS filings state the company was incorporated in British Columbia on October 26, 1998 as BCT.TELUS Communications Inc.checked 14 Oct 2026
- Company status
- Crunchbase lists TELUS as an active, for-profit public company trading as TU on the NYSE.checked 14 Oct 2026
- Headquarters
- British Columbia, Canadachecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Larger plans
- TELUS asks customers to contact it for plans needing 5 to 10 or more fax numbers, shared pages, extra security or compliance, workflow integrations, or custom needs.checked 7 Oct 2026
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