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SubJolt

SubJolt helps subscription businesses address cancellations with reason-based offers, reactivation prompts, and churn analytics.

Place
#23 of 46
Score
6.5
SubJolt's website

What SubJolt is

SubJolt helps subscription businesses address cancellations with reason-based offers, reactivation prompts, and churn analytics. A cancellation flow can present a discount, subscription pause, or plan switch before a customer finishes cancelling. The cancellation button remains available, so customers can still complete cancellation in one click. SubJolt can also show a win-back banner when churned subscribers return to a site. Its dashboard reports saved MRR and reduced churn, while exit feedback records why customers leave. Installation uses a single script snippet pasted on a site or deployed through Google Tag Manager, with no coding required. Native integrations are listed for Stripe, Shopify, Chargebee, Recurly, and Recharge; Paddle is marked as coming soon. Each account connects to one payment gateway, so using multiple gateways requires separate accounts and subscriptions. The free Starter plan supports up to 50 cancellation sessions per month and includes a default widget and basic reason tracking. Pro costs $99.00 per month when billed monthly; annual billing saves 20%. A 30-day trial is listed.

Good

  • Cancellation flows can offer discounts, pauses, or plan switches.
  • Customers can still cancel in one click.
  • Installation uses one script snippet without coding.
  • Native integrations include Stripe, Shopify, Chargebee, Recurly, and Recharge.
  • A 30-day trial is listed.

Watch out

  • Free Starter is limited to 50 cancellation sessions per month.
  • Each account connects to one payment gateway.
  • Paddle is marked as coming soon.
  • Pro costs $99.00 per month when billed monthly.

Who it suits

SubJolt suits subscription businesses, including SaaS, ecommerce and DTC businesses, and subscription boxes that want cancellation offers or churn analytics.

Verdict

SubJolt combines cancellation offers, returning-subscriber prompts, and churn reporting in a web tool installed with a site snippet. Businesses using multiple payment gateways need separate accounts and subscriptions.

Plans and prices

From SubJolt's own pricing page, checked 5 Oct 2026.

All about pricing
PlanPriceWhat it gives you
StarterFreeUp to 50 cancel sessions/month · Cancel flow widget · Default flow and styling · Basic reason tracking and sentiment analysis · No gateway save actions or reactivation banners
Pro$99 a monthUnlimited cancel sessions · Custom cancellation flows and styling · Gateway save offers: discounts, pauses, plan and billing-cycle changes · Reactivation flows · Full reason tracking and sentiment analysis · Monthly; annual billing saves 20%

The facts

Each one read from SubJolt's own pages, with the date it was checked.

What it does

Analytics
The dashboard reports saved MRR and reduced churn, while exit feedback records why customers leave.checked 5 Oct 2026
Audience
The site presents SubJolt for subscription businesses, including SaaS companies, ecommerce and DTC businesses, and subscription boxes.checked 5 Oct 2026
Cancel offers
Its cancellation flow can present discounts, subscription pauses, and plan switches before the customer completes cancellation.checked 5 Oct 2026
Customer choice
The cancellation button is never hidden or removed, and customers can complete cancellation in one click.checked 5 Oct 2026
Data processing
The DPA says SubJolt supports GDPR and CCPA obligations and specifies breach notification within 72 hours of awareness.checked 5 Oct 2026
Failed payment recovery
Failed-payment recovery with retries, on-site prompts, and emails is listed as coming soon on the homepage.checked 5 Oct 2026
Gateway limit
Each SubJolt account connects to one payment gateway, and multiple gateways require separate accounts and subscriptions.checked 5 Oct 2026
Installation
Installation uses a single script snippet pasted on a site or deployed through Google Tag Manager, with no coding required.checked 5 Oct 2026
Integrations
Native integrations are listed for Stripe, Shopify, Chargebee, Recurly, and Recharge; Paddle is marked coming soon.checked 5 Oct 2026
Payment data
SubJolt says it does not collect, store, or transmit cardholder data and keeps gateway credentials server-side.checked 5 Oct 2026
Purpose
SubJolt adds reason-based save offers to cancellation flows, a one-click win-back banner, and churn analytics using one site snippet.checked 5 Oct 2026
Reactivation
SubJolt offers on-site reactivation for churned subscribers who return to a customer’s site.checked 5 Oct 2026
Security
The DPA describes TLS 1.2+ encryption in transit, encryption at rest, role-based access controls, rate limiting, and regular security reviews.checked 5 Oct 2026

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