Softphone Plus
The facts below are what the maker publishes about Softphone Plus, checked and dated. Our editors have not written about it yet.
Plans and prices
From Softphone Plus's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Agent | $5 | 90-day call log retention · SIP calling, call and screen recording · 3 core reports · REST API and webhooks · per seat per month, billed annually |
| Professional | $9 | 12-month log retention · 9+ reports · SLA monitoring · supervisor whisper/barge · white-label portal · per seat per month, billed annually |
| Business | $15 | 50-seat minimum · custom data retention · SSO/SAML · dedicated onboarding · priority SLA support · per seat per month, billed annually |
The facts
Each one read from Softphone Plus's own pages, with the date it was checked.
What it does
- Analytics
- Real-time analytics track call volume, duration, agent performance, and occupancy, with charts and exportable reports.checked 9 Oct 2026
- API and events
- The service offers a REST API and webhooks, and streams real-time call events such as ringing, answered, ended, and missed.checked 9 Oct 2026
- Call recording
- VoIP calls can be recorded automatically with per-agent and per-account settings, and recordings can be downloaded from the dashboard.checked 9 Oct 2026
- Integrations
- It connects to any SIP server or PBX; CRM webhooks are listed as coming soon on the Professional plan.checked 9 Oct 2026
- Product
- Softphone Plus is a cloud softphone for teams, with SIP calling, call recording, screen recording, reports, and agent management.checked 9 Oct 2026
- Reporting
- The dashboard includes reports for call summaries, inbound distribution, outbound calls per agent, availability, attendance, breaks, occupancy, and timelines.checked 9 Oct 2026
- Screen recording
- The service can capture agent screen activity during calls and sync it with audio; recordings can be reviewed, streamed, or downloaded as MP4.checked 9 Oct 2026
- Security
- SRTP encryption can be enabled per account for VoIP calls.checked 9 Oct 2026
- SIP compatibility
- It works with existing SIP servers or PBXs, or customers can use its hosted infrastructure.checked 9 Oct 2026
- Support
- The contact page lists sales and support email addresses and says the team typically responds within 24 hours on business days.checked 9 Oct 2026
Where it runs
- Desktop platforms
- Desktop downloads are available for Windows 10 or later, macOS 11 Big Sur or later, and Linux distributions including Ubuntu, Debian, and Fedora.checked 9 Oct 2026
Money
- Trial
- The site offers a 14-day free trial with no credit card required.checked 9 Oct 2026
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