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Skimmer

Skimmer is a pool service management platform for routing, scheduling, billing, and customer management.

Place
#16 of 25
Score
6.7
Skimmer's website

What Skimmer is

Skimmer is a pool service management platform for routing, scheduling, billing, and customer management. Its mobile app lets technicians adjust stops, optimize routes, work offline, record readings and dosages, and use real-time LSI calculations and dosing recommendations. When the connection returns, the app syncs data with the office app. The platform can send customizable service report emails with photo evidence for upcoming, completed, or skipped visits, and supports automated invoices, recurring AutoPay, online payments, and next-business-day payouts. Skimmer lists Android, iOS, web, and API access. The Getting Started plan is $1 a month billed per serviced location, starts at $49/month, and includes 49 serviced locations. Scaling Up is $2 a month with the same billing basis and starting amount, includes 49 serviced locations, and offers the first month free. Enterprise uses custom pricing. Skimmer offers a 30-day trial and has no free plan. API access is for approved partners, and customers need Enterprise to access APIs.

Good

  • Technicians can adjust routes and work offline.
  • Readings, dosages, and LSI recommendations are supported.
  • Automated invoices and recurring AutoPay are available.
  • Service emails can include photo evidence.
  • A 30-day trial is offered.

Watch out

  • There is no free plan.
  • API access requires the Enterprise tier for customers.
  • Enterprise pricing is custom and not listed.

Who it suits

Skimmer suits pool and spa service companies that need tools for technician routing, service records, customer communication, and billing. The plans distinguish service volume and photo allowances, with custom pricing for Enterprise.

Verdict

Skimmer combines field-service tools with customer communication and payment features for pool businesses. Check the plan allowances and API requirements against your operation before choosing a tier.

Plans and prices

From Skimmer's own pricing page, checked 4 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Getting Started$1 a month0–49 pools/month · 5 photos per visit · 20 photos per location · per serviced location; starts at $49/month; includes 49 serviced locations
Scaling Up$2 a month50–1000 pools/month · 20 photos per visit · 40 photos per location · per serviced location; starts at $98/month; includes 49 serviced locations; first month free
Skimmer for EnterprisePriced on requestover 1000 pools/month · 30 photos per visit · 50 photos per location · custom reports · custom integrations · priority support · dedicated success manager · Custom Pricing

The facts

Each one read from Skimmer's own pages, with the date it was checked.

What it does

API access
Skimmer offers API and webhook access to approved partners, and says customers need the Enterprise tier to access its APIs.checked 4 Oct 2001
Audience
Skimmer says it serves pool and spa service companies of any size and is used by more than 30,000 pool professionals.checked 4 Oct 2001
Customer communication
Skimmer generates customizable service report emails with photo evidence about upcoming, completed, or skipped visits.checked 4 Oct 2001
Integrations
The site lists QuickBooks Online sync and identifies Heritage, Orenda, Sunbit, and LaMotte integrations or powered features.checked 4 Oct 2001
Product
Skimmer is an all-in-one pool service management platform for routing, scheduling, billing, and customer management.checked 4 Oct 2001
Route tools
Its mobile app lets technicians adjust stops, optimize routes, and work offline.checked 4 Oct 2001
Support
The pricing page includes live phone support in Scaling Up and priority support plus a dedicated success manager in Enterprise.checked 4 Oct 2001
Technician features
Technicians can enter readings and dosages and use real-time LSI calculations and dosing recommendations.checked 4 Oct 2001

Where it runs

App Marketplace
Skimmer describes its App Marketplace as a soon-to-be-released hub for discovering, connecting, and managing third-party integrations.checked 4 Oct 2001
Mobile app
Skimmer says its mobile app works online or offline and syncs data with the office app when the connection returns.checked 4 Oct 2001

Money

Billing
The platform supports automated invoices, recurring AutoPay, online payments, and next-business-day payouts.checked 4 Oct 2001

The company

Company and address
The site identifies the maker as Skimmer, LLC and lists its address as 728 Northwestern Avenue, B, Austin, Texas 78702, United States.checked 4 Oct 2001

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