SHOPLINE
The facts below are what the maker publishes about SHOPLINE, checked and dated. Our editors have not written about it yet.
Plans and prices
From SHOPLINE's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | — | 5 staff accounts · 15 locations · 1,000 SmartPush emails |
| Essential | — | 35 staff accounts · 15 locations |
| Premium | — | 100 staff accounts · 30 locations |
| Starter (annual) | $24 a month | 5 staff accounts · 15 locations · 2% third-party transaction fee · 1,000 SmartPush emails · annually; save 17% |
| Starter (monthly) | $29 a month | 5 staff accounts · 15 locations · 2% third-party transaction fee · 1,000 SmartPush emails · monthly |
| Essential (annual) | $66 a month | 35 staff accounts · 15 locations · 0.8% third-party transaction fee · app marketplace and integrations · annually; save 17% |
| Essential (monthly) | $79 a month | 35 staff accounts · 15 locations · 0.8% third-party transaction fee · app marketplace and integrations · monthly |
| Premium (annual) | $224 a month | 100 staff accounts · 30 locations · 0.5% third-party transaction fee · developer tools and API integrations · annually; save 17% |
| Premium (monthly) | $269 a month | 100 staff accounts · 30 locations · 0.5% third-party transaction fee · developer tools and API integrations · monthly |
| Enterprise | Priced on request | unlimited staff accounts · 300 locations · multi-store management · priority API access · custom pricing |
The facts
Each one read from SHOPLINE's own pages, with the date it was checked.
What it does
- Abandoned cart recovery
- Yeschecked 20 Sep 2026
- Automation
- SHOPLINE Flow runs defined actions when configured events and conditions occur.checked 15 Oct 2026
- B2B
- B2B catalogs can apply company-specific percentage discounts and fixed prices after buyer login.checked 15 Oct 2026
- Developer documentation
- The developer portal documents app types, authorization, API versioning, webhooks, batch operations, extensions, CLI 2.0 and app review.checked 15 Oct 2026
- Digital products
- Yeschecked 20 Sep 2026
- Global selling
- Global-selling tools support more than 35 storefront languages, local currencies, localized domains and market-specific pricing.checked 15 Oct 2026
- GraphQL API
- The GraphQL Admin API supports reading and writing merchant data through a versioned POST endpoint and API Explorer.checked 15 Oct 2026
- Headless commerce
- SHOPLINE provides a headless option in which its backend supports custom websites and mobile apps.checked 15 Oct 2026
- Hosting model
- hostedchecked 20 Sep 2026
- Inventory locations
- 300checked 20 Sep 2026
- Legal entity
- Crunchbase lists the Singapore legal name as SHOPLINE Commerce Pte. Ltd. and the company as active and private.checked 15 Oct 2026
- Licence
- SHOPLINE's terms identify its names, logos, designs, scripts and service names as its or affiliates' intellectual property; the service is provided as a hosted service and no open-source licence is stated.checked 15 Oct 2026
- Limit: fees and restrictions
- G2 reviewers mention platform restrictions, fees on every plan, high or extra charges, billing issues and access limitations.checked 15 Oct 2026
- Limit: merchant-related complaints
- Trustpilot reviews repeatedly report undelivered, incorrect or poor-quality goods and suspected scams on stores using SHOPLINE; SHOPLINE replies that merchants independently handle products, orders, shipping and refunds.checked 15 Oct 2026
- Limit: support hours
- A G2 reviewer requested better support from the Chinese headquarters outside normal hours.checked 15 Oct 2026
Where it runs
- API platform
- The Open API exposes APIs and push notifications for external partners using the SHOPLINE SaaS platform.checked 15 Oct 2026
- App marketplace
- SHOPLINE offers a marketplace containing self-developed and third-party plugins.checked 15 Oct 2026
- Limit: Android complaints
- Google Play reviews include complaints about unannounced card charges, poor service and unqualified products.checked 15 Oct 2026
The company
- Company scale
- SHOPLINE says it was founded in 2013, is headquartered in Singapore, serves more than 600,000 merchants and has approximately 2,000 employees.checked 15 Oct 2026
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- Singaporechecked 28 Sep 2026
- LinkedIn company fact
- LinkedIn also describes SHOPLINE as founded in 2013 and a SaaS provider for selling, marketing and operating retail businesses.checked 15 Oct 2026
Money
- Free plan
- Nochecked 20 Sep 2026
- Limit: transaction costs
- The Capterra reviewer complained that monthly plans also require commission on orders.checked 15 Oct 2026
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