Shaw Systems Collections

What Shaw Systems Collections is

Shaw Systems Collections is debt collection software for managing collections around a lender's loan portfolio. Lenders can configure strategies for borrower profiles, while customer behavior data can guide queues and workflows, including bankruptcy and repossession handling. The system tracks borrower information, communications across channels, disputes, collection activity, and recovery. It automates customer correspondence and supports daily text and dialer campaigns, with real-time payment integration and connections to payment processors. Shaw lists interfaces for dialers, omnichannel communications vendors, statement and letter printers, email services, customer portals, payment processors, and DocuSign. The interface runs in a standard web browser and can be accessed from desktop, laptop, tablet, and smartphone devices; API access is also listed. Pricing is subscription-based and depends on the number of loans, with quotes available from Shaw. There is no free trial, though Shaw offers a pre-purchase demonstration using example loan data. The listed deployment is cloud, and Shaw has also announced an on-site license for Anderson Brothers Bank. Shaw states that it holds annually renewed SOC 1 Type II and SOC 2 Type 2 certifications and uses SSL, encryption, security frameworks, and activity logging.