
Collect!
6.4#2 in debt collection softwareFrom $6,990 a yearWebAPIWindows
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| Fact | Collect! | Shaw Systems Collections |
|---|---|---|
| Founded | 1988 | 1967 |
| Headquarters | Victoria, British Columbia, Canada | Houston, Texas, United States |
| Integrations | The maker lists more than 50 integration partners across payments, dialers, messaging, letter services, scoring, credit reporting, and other categories. | Shaw says it interfaces with dialers, omnichannel communications vendors, statement and letter printers, email services, customer portals, payment processors, and DocuSign. |
| Purpose | Collect! is receivables management software for collection agencies, credit unions, and billing offices. | Collections is debt collection software for managing collections tailored to a lender’s loan portfolio. |
| Security | The maker lists database or column-level encryption, operator access restrictions, multifactor authentication, and activity logging among application security measures. | Shaw states that it holds annually renewed SOC 1 Type II and SOC 2 Type 2 certifications and uses SSL, encryption, security frameworks, and activity logging. |
| Support | The maker says development and support are provided in-house and offers support tickets, documentation, training videos, and remote assistance. | Active clients can use a password-protected Solution Center, submit issues through JIRA, and call after-hours emergency product support. |
| Trial | The maker offers a personalized cloud evaluation site at no cost for 30 days, with nothing to download or install. | Shaw offers a pre-purchase demonstration using example loan data to show how the system can configure products and automate processes. |
It suits collection agencies, credit unions, and billing offices that need account workflows, payment portals, and compliance controls. Its Windows-only operation and cloud plan costs are important considerations.
It suits lenders that need collections workflows tailored to borrower profiles and loan portfolios. Teams seeking browser access, payment integrations, or configurable workflows may find its listed capabilities relevant.