Service Buddy
Service Buddy is an operating system for flooring, carpet, and rug businesses, covering scheduling, quotes, payments, inventory, and client communication.
What Service Buddy is
Service Buddy is an operating system for flooring, carpet, and rug businesses, covering scheduling, quotes, payments, inventory, and client communication. Customers can sign quotes and invoices digitally, then approve and pay online. A calendar handles jobs, installations, reminders, and tasks, while inventory tools track stock in real time and include QR labels, vendor records, and purchase history. BuddyAI can create itemized estimates and summarize customer notes and job history; voice commands are described as coming soon. Buddy Pay processes card and ACH payments, collects deposits, supports refunds, and reconciles transactions in the platform. QuickBooks Online syncs customers, invoices, and payments in both directions. Other listed integrations include Stripe, Google and Microsoft calendars, Twilio Messaging, website lead capture, Google Ads, and Meta Ads. Service Buddy is available on Android, iOS, and the web. Onboarding and training are included, and the company says most businesses are live within five days or less.
Good
- Digital quotes and invoices support online approval and payment
- Real-time inventory tracking includes QR labels
- BuddyAI creates estimates and summarizes job history
- QuickBooks Online syncs in both directions
- Onboarding and training are included
Watch out
- One-time onboarding fee applies
- Pricing scales with annual sales
- Voice commands are coming soon
Who it suits
Service Buddy suits independent flooring stores, multi-location flooring retailers, and other businesses managing flooring customers, quotes, jobs, or inventory. It may fit teams looking to coordinate estimates, materials, installation, and payments in one system.
Verdict
Service Buddy combines job scheduling, inventory, quotes, and payments for flooring-related businesses. The starting price is $500/mo, with pricing that scales by annual sales and a one-time onboarding fee.
Plans and prices
From Service Buddy's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Service Buddy | $500 a month | CRM · digital quotes and invoices · scheduling · inventory, purchase and work orders · payments · reporting · onboarding and training · multi-store support · unlimited photos, files and customer text messages · built-in AI · phone, text and email support · Starts at $500/month; pricing scales with annual sales; one-time onboarding fee applies |
The facts
Each one read from Service Buddy's own pages, with the date it was checked.
What it does
- BuddyAI
- BuddyAI can generate itemized estimates and summarize customer notes and job history; voice commands are described as coming soon.checked 8 Oct 2026
- Intended customers
- The company says it serves independent flooring stores, multi-location flooring retailers and businesses managing customers, quotes, jobs or inventory.checked 8 Oct 2026
- Inventory
- Inventory features include real-time stock tracking, QR labels, vendors and purchase history.checked 8 Oct 2026
- Onboarding
- Service Buddy says onboarding takes about three hours of the team's time over a week and most businesses are live within five days or less.checked 8 Oct 2026
- Other integrations
- The integrations page lists Stripe, Google Calendar, Microsoft Outlook/365 Calendar, Twilio Messaging, website lead capture, Google Ads and Meta Ads.checked 8 Oct 2026
- Payments
- Buddy Pay processes cards and ACH, collects deposits, supports partial or full refunds and reconciles transactions within Service Buddy.checked 8 Oct 2026
- Privacy
- The privacy policy says Service Buddy does not sell or rent personal information and does not allow third-party AI providers to train general-purpose models on user data without consent.checked 8 Oct 2026
- Proposals
- Customers can digitally sign quotes and invoices and approve and pay them online.checked 8 Oct 2026
- Purpose
- Service Buddy is an all-in-one operating system for flooring, carpet and rug stores, covering scheduling, quotes, payments, inventory and client communication.checked 8 Oct 2026
- QuickBooks integration
- QuickBooks Online syncs customers, invoices and payments in both directions.checked 8 Oct 2026
- Scheduling
- The platform provides a calendar for jobs, installations, reminders and tasks.checked 8 Oct 2026
- Security
- The privacy policy says Service Buddy uses commercially reasonable safeguards, including encryption in transit and at rest; its pricing FAQ also states payment processing is PCI-compliant.checked 8 Oct 2026
- Support
- Every account includes access to the team by phone, text or email, and the company describes training, onboarding and ongoing support as included.checked 8 Oct 2026
The company
- Headquarters
- Boston, Massachusetts, United Stateschecked 28 Sep 2026
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