SchedulingHero
The facts below are what the maker publishes about SchedulingHero, checked and dated. Our editors have not written about it yet.
Plans and prices
From SchedulingHero's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| HeroWorkflow | $449 a month | Includes FormHero, CRMHero, SchedulingHero and RxHero · per month |
| HeroComplete | Priced on request | Includes HeroWorkflow, PayHero, free mobile wireless Wi‑Fi terminals and PIMS integration · custom pricing based on volume |
The facts
Each one read from SchedulingHero's own pages, with the date it was checked.
What it does
- API and SDKs
- The public product, pricing and terms pages describe PIMS connectivity but provide no public API or SDK documentation.checked 15 Oct 2026
- Audience
- The product is described as built specifically for veterinary practices.checked 5 Oct 2026
- Automated reminders
- The platform supports appointment, service and birthday reminders through text, email and automated phone calls.checked 15 Oct 2026
- Availability
- The page invites users to try SchedulingHero free or get a demo, but does not specify a trial duration.checked 5 Oct 2026
- Booking controls
- Clinics can choose which appointment types clients may book through the website or client app.checked 15 Oct 2026
- Booking rules
- Clinics can select which appointment types clients may book online from the clinic website or client app.checked 5 Oct 2026
- Data processors
- Listed service providers include Stripe, Chargebee, Healthpay24, Twilio, Google, Amazon, Formstack, HubSpot, Zendesk and others.checked 15 Oct 2026
- Data selling
- The privacy policy says Vet Hero does not sell identifiable personal data without consent.checked 15 Oct 2026
- Documentation
- The terms define Documentation as printed, electronic or online user instructions and help files supplied by Vet Hero.checked 15 Oct 2026
- HIPAA handling
- For U.S. services involving protected health information, Vet Hero says it may act as a HIPAA business associate and will enter a business-associate agreement when required.checked 15 Oct 2026
- Hosting model
- The terms describe Vet Hero as a hosted software platform, with downloadable software only where an order form provides it.checked 15 Oct 2026
- Integration limits
- The SchedulingHero page identifies PIMS integration but does not name specific PIMS products.checked 5 Oct 2026
- Integrations
- SchedulingHero’s product page identifies integration with PIMS systems but does not name specific PIMS products.checked 15 Oct 2026
- License
- Customers receive a limited, non-exclusive, non-transferable right to use the platform during the subscription term.checked 15 Oct 2026
- Limit: availability
- The service commitment is commercially reasonable efforts for minimal downtime, excluding planned downtime, maintenance and force majeure.checked 15 Oct 2026
Where it runs
- Apple app capabilities
- The Vet Hero app listing describes telemedicine access, PIMS integration, text reminders, electronic forms, calendar links and payment plans.checked 15 Oct 2026
- Apple app compatibility
- The Vet Hero app requires iOS 13 or later and supports iPhone, iPad, iPod touch and Apple Vision.checked 15 Oct 2026
- Appointment approval
- Staff can accept or deny booking requests before they are written into the PIMS.checked 15 Oct 2026
- Independent app ranking
- AppsHunter ranked Vet Hero first among its August 2026 telemedicine-vet apps with a 4.2 rating from five App Store ratings.checked 15 Oct 2026
The company
- Company headquarters
- LinkedIn lists Seattle, Washington as Vet Hero’s headquarters.checked 15 Oct 2026
- Company legal name
- The terms identify the supplier as Pulse PRM, LLC doing business as Vet Hero.checked 15 Oct 2026
- Company profile
- LinkedIn lists Vet Hero as a privately held software-development company with 11–50 employees.checked 15 Oct 2026
- Founded
- LinkedIn and a Softchoice case study state that Vet Hero was founded in 2018.checked 15 Oct 2026
- Independent company description
- Softchoice describes Vet Hero as a U.S. veterinary CRM provider that needed infrastructure capable of scaling from zero to 5,000 customers in 18 months.checked 15 Oct 2026
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