Samaritan
Samaritan provides volunteer management software for programs of different sizes.
What Samaritan is
Samaritan provides volunteer management software for programs of different sizes. Its two main products serve different roles: eRecruiter is a public portal for volunteers to browse opportunities, apply or register, check schedules, and report service hours; eCoordinator is a secure web application for coordinators managing applications, hours, messages, opportunities, schedules, and analytics. The system can track volunteer hours, miles, and accomplishments, with surveys, logbooks, reports, and data exports. Samaritan lists integrations including Salesforce, Microsoft Dynamics, Workday, Moodle, DocuSign, Google Maps, and Microsoft Exchange. Its documented SOAP/XML web-services API includes example code, and XML/SOAP and JSON are listed integration protocols. The company offers cloud-hosted SaaS and says local-server hosting can be arranged. Samaritan states that its data centers meet FISMA and FedRAMP standards and are ISO 27001 and SOC 2 compliant. For healthcare organizations, it describes its systems as HIPAA compliant and says it will sign a business associate agreement. Pricing is not public; prospective customers are asked to request a demo and provide organization size and proposed budget.
Good
- Volunteers can browse opportunities and report service hours.
- Coordinator tools include messaging, schedules, and analytics.
- Tracks volunteer hours, miles, and accomplishments.
- Offers cloud hosting and can arrange local-server hosting.
- Healthcare organizations can request a business associate agreement.
Watch out
- Pricing is available only by requesting a demo.
- Support hours are weekdays, with after-hours help limited to emergencies.
Who it suits
Samaritan suits volunteer services programs that need tools for both volunteer self-service and coordinator operations. The listed audiences include hospitals, schools, government, cities and counties, colleges, rescue missions, and businesses.
Verdict
Samaritan combines a volunteer-facing portal with coordinator tools and reporting. Organizations should request a demo and share their size and proposed budget to discuss pricing.
Plans and prices
From Samaritan's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Samaritan volunteer management software | Priced on request | Pricing not shown; request a demo and provide organization size and proposed budget |
The facts
Each one read from Samaritan's own pages, with the date it was checked.
What it does
- API
- Samaritan offers a documented SOAP/XML web-services API with example code and lists XML/SOAP, JSON, encrypted file, SAML, LDAP, and PGP protocols.checked 11 Oct 2026
- Audience
- The site lists hospitals and healthcare, schools, government, cities and counties, rescue missions, colleges, and businesses among the organizations it serves.checked 11 Oct 2026
- Availability
- Samaritan states that it has greater than 99.99% uptime and availability.checked 10 Oct 2026
- Compliance
- Samaritan states its system supports HIPAA compliance and that its data centers meet FISMA and FedRAMP standards and are ISO 27001 and SOC 2 compliant.checked 11 Oct 2026
- Core products
- Its two core products are eRecruiter, a public portal for volunteers, and eCoordinator, a secure web application for volunteer coordinators.checked 10 Oct 2026
- Healthcare
- For hospitals and healthcare organizations, Samaritan describes its systems as HIPAA compliant and says it will sign a business associate agreement.checked 10 Oct 2026
- Hosting
- The maker offers cloud-hosted SaaS and says local-server hosting can also be arranged.checked 11 Oct 2026
- Integrations
- The maker lists integrations including Salesforce, Microsoft Dynamics, Workday, Moodle, DocuSign, Google Maps, and background-check providers.checked 11 Oct 2026
- Management
- eCoordinator provides coordinators with registration, scheduling, volunteer tracking, and reporting tools.checked 11 Oct 2026
- Opportunity matching
- Intelli-Match recommends giving opportunities to volunteers and donors.checked 11 Oct 2026
- Preparedness
- Its preparedness offering supports responder training, drills, activation, deployment, incident response reporting, and ESAR-VHP volunteer credentialing.checked 10 Oct 2026
- Pricing
- The site directs prospective customers to request a demo and asks for organization size and proposed budget; it does not show public plan prices on the pages reviewed.checked 10 Oct 2026
- Purpose
- Samaritan describes its product as enterprise-class volunteer management software for small to large volunteer services programs.checked 11 Oct 2026
- Recruiting
- Its eRecruiter tools let volunteers find opportunities, register, schedule themselves, and track and report their service.checked 11 Oct 2026
- Reporting
- The system offers pre-built and custom reports, and can track volunteer hours, miles, accomplishments, and survey results.checked 11 Oct 2026
- Security
- The security page states that data in transit uses HTTPS with TLS 1.2 or higher and data at rest is encrypted with AES at database and disk levels.checked 11 Oct 2026
- Support
- Samaritan says it provides ongoing training, instruction, updates, and troubleshooting after implementation.checked 11 Oct 2026
- Tracking and reporting
- Features include tracking volunteer hours, miles, and accomplishments, surveys, logbooks, reports, and data exports.checked 10 Oct 2026
- Uptime
- The maker claims greater than 99.99% uptime and availability.checked 11 Oct 2026
The company
- Company history
- Todd McMullin and Joseph Wecker founded Samaritan Software LLC in June 1997.checked 10 Oct 2026
- Founded
- The company says Samaritan Software LLC was founded in June 1997.checked 11 Oct 2026
- Headquarters
- Salt Lake City, Utah, United Stateschecked 28 Sep 2026
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