Salonomy
Salonomy is salon software for UK hair and beauty businesses, including salons, barbers, nail bars, makeup artists, massage and aesthetics businesses.
What Salonomy is
Salonomy is salon software for UK hair and beauty businesses, including salons, barbers, nail bars, makeup artists, massage and aesthetics businesses. Every plan includes a drag-and-drop diary, online booking page, deposits and policies. Clients can join a public walk-in queue through a link, track their place and estimated wait, and receive a nudge when their turn is near. The native iPhone and Android app includes the diary, queue, takings and client books, and works offline before syncing when reconnected. Salons can use shared, sealed per-renter or mixed client books. Reports cover takings, VAT, client retention and itemised invoices, and can be exported. Email and app push messages are unlimited and free; SMS and WhatsApp have monthly allowances and pause at the cap unless the customer opts to continue. A 30-day trial requires no card, and billing does not begin afterward unless the customer chooses to continue.
Good
- Online booking and deposits are included on every plan.
- Walk-in queue shows place and estimated wait.
- Native iPhone and Android app works offline.
- Concierge migration is free on every plan.
Watch out
- No free plan.
- SMS and WhatsApp pause at the monthly allowance cap unless continued.
- Card processing fees are listed for in-person and online payments.
Who it suits
Salonomy suits UK salon owners, employed teams, chair renters and independent hair and beauty practitioners. It also lists multi-location support for operators managing multiple sites.
Verdict
Salonomy combines appointment management, walk-in queues, mobile access and salon reporting, with a no-card 30-day trial. Review the plan structure and messaging allowances, and account for the published card processing rates.
Plans and prices
From Salonomy's own pricing page, checked 10 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Salon | £12 a month | Per chair · 250 SMS/WhatsApp per chair, pooled salon-wide · Shared or sealed client books · Split payments · £12/chair /month; monthly rolling |
| Solo | £15 a month | One professional · Unlimited email · 250 SMS/WhatsApp a month · iPhone + Android app · £15/month; monthly rolling |
| Group | £249 a month | Unlimited chairs and locations · Cross-site reporting · Free concierge migration · Priority support, 7 days · £249/month; monthly rolling |
The facts
Each one read from Salonomy's own pages, with the date it was checked.
What it does
- Client book privacy
- Salons can use shared, sealed per-renter or mixed client books, with sealed-book isolation enforced through PostgreSQL row-level security.checked 10 Oct 2026
- Communications
- Email and app push are unlimited and free; SMS and WhatsApp have a monthly allowance, and sending pauses at the cap unless the customer chooses to continue.checked 10 Oct 2026
- Data protection
- Salonomy states that it processes customer business and client data under the UK GDPR and Data Protection Act 2018.checked 10 Oct 2026
- Diary and booking
- Every plan includes a drag-and-drop diary, online booking page, deposits and policies.checked 10 Oct 2026
- Live queue
- Clients can join a public walk-in queue from a link, track their place and estimated wait, and receive a nudge when nearly their turn.checked 10 Oct 2026
- Payments
- Card payments are powered by Stripe Connect, with published rates of 1.9% + 5p in person and 2.5% + 5p online.checked 10 Oct 2026
- Product
- Salonomy is salon software for UK hair and beauty businesses, including salons, barbers, nail bars, makeup artists, massage and aesthetics businesses.checked 10 Oct 2026
- Reports and exports
- Reports include takings, VAT breakdowns, client retention and itemised invoices, which customers can export.checked 10 Oct 2026
- Security
- The DPA says personal data is encrypted in transit and at rest, passwords are stored as salted hashes, optional two-factor authentication is available, and security-relevant events are audit logged.checked 10 Oct 2026
- Subprocessors
- The DPA lists Stripe, SMS and WhatsApp providers, an email provider, and UK hosting and infrastructure as subprocessors, with listed processing regions in the UK and/or EU.checked 10 Oct 2026
- Support and onboarding
- The Group plan includes priority support seven days a week, and the pricing page says concierge migration is free on every plan.checked 10 Oct 2026
- Who it is for
- The product is positioned for UK salon owners, employed teams, chair renters and independent hair and beauty practitioners.checked 10 Oct 2026
Where it runs
- Mobile app
- The native iPhone and Android app includes the diary, queue, takings and client books, and works offline before syncing on reconnection.checked 10 Oct 2026
Money
- Trial terms
- The 30-day free trial requires no card, and the pricing page says billing does not begin at trial end unless the customer chooses to continue.checked 10 Oct 2026
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