Salesforce Manufacturing Cloud
Salesforce Manufacturing Cloud brings sales, service, and channel operations together for manufacturers managing customer relationships and partner collabora…
What Salesforce Manufacturing Cloud is
Salesforce Manufacturing Cloud brings sales, service, and channel operations together for manufacturers managing customer relationships and partner collaboration. Sales tools cover agreements, forecasting, program-based business, visits, and account manager targets. Service capabilities include manufacturing and asset service consoles, warranty lifecycle management, and pre-work estimates. It can connect customer, product, and asset data from ERP, PLM, IoT, and partner systems, with integrations documented for synchronizing customer and product data with SAP. Embedded insights and predictive recommendations help users review revenue performance, service precision, and pricing opportunities. The product is cloud-based and available on web, iOS, and Android, with mobile app and offline functionality listed. Sales and Service Enterprise editions have monthly limits for OmniStudio and Business Rules Engine calls; higher editions and Agentforce options are also listed.
Good
- Combines sales, service, and channel operations.
- Sales tools include forecasting and agreement management.
- Connects customer, product, and asset data.
- Offers mobile app and offline functionality.
- Includes a 30-day trial.
Watch out
- No free plan is listed.
- Annual contract is required for listed editions.
- Enterprise editions have monthly call limits.
- Starting price is $275 per user monthly.
Who it suits
It suits manufacturers that need to manage sales agreements, service operations, and channel partner collaboration. It may also fit teams seeking a shared view of customer, product, and asset data.
Verdict
Manufacturing Cloud combines manufacturer-focused sales and service processes with data connections and analytics. The annual commitment and edition-specific limits are important to weigh when choosing a plan.
Plans and prices
From Salesforce Manufacturing Cloud's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Manufacturing Cloud - Service Enterprise | $275 a month | Per user · Manufacturing apps and features · Advanced platform customization · Service Cloud · Billed annually |
| Manufacturing Cloud Service Core | $275 a month | Manufacturing data models · Flex credits · Slack Business+ · Tableau Next · Premier Success Plan · Billed annually |
| Manufacturing Cloud Sales Core | $275 a month | Manufacturing data models · Flex credits · Slack Business+ · Tableau Next · Premier Success Plan · Billed annually |
| Manufacturing Cloud - Sales Enterprise | $275 a month | Per user · Manufacturing apps and features · Advanced platform customization · Sales Cloud · Billed annually |
| Manufacturing Cloud - Sales and Service Unlimited | $475 a month | Per user · Manufacturing apps and features · Unlimited platform customization · Sales Cloud and Service Cloud · Billed annually |
| Manufacturing Cloud Service Max | $650 a month | Agentforce for Industries · Contact Center Digital · Workforce Management · Quality Management · Customer Signal Intelligence · Billed annually |
| Manufacturing Cloud Sales Max | $650 a month | Agentforce for Industries · Contact Center Digital · Salesforce Maps Advanced · Salesforce Contracts · Billed annually |
| Manufacturing Cloud Sales & Service Max | $700 a month | Agentforce for Industries · Contact Center Digital · Workforce Management · Quality Management · Salesforce Contracts · Salesforce Maps Advanced · Billed annually |
| Manufacturing Cloud Agentforce 1 for Service Edition | $700 a month | Per user · Manufacturing Cloud Sales and Service Unlimited · Einstein for Manufacturing Cloud · Data Cloud for Manufacturing · Digital Engagement, Service Cloud Voice, and more · Billed annually |
| Manufacturing Cloud Agentforce 1 for Sales Edition | $700 a month | Per user · Manufacturing Cloud Sales and Service Unlimited · Einstein for Manufacturing Cloud · Data Cloud for Manufacturing · Sales Enablement, Sales Planning, Spiff, and more · Billed annually |
The facts
Each one read from Salesforce Manufacturing Cloud's own pages, with the date it was checked.
What it does
- Advanced forecasting
- Advanced Account Forecasting combines predicted volumes and revenue from new and run-rate business into configurable forecasts.checked 21 Oct 2026
- Analytics
- Embedded insights, predictive recommendations, and value chain visibility help users assess revenue performance, service precision, and pricing opportunities.checked 29 Sep 2026
- API documentation
- Salesforce provides developer guides and Trailhead modules covering REST, SOAP, Bulk, Pub/Sub, Metadata, Tooling and GraphQL APIs.checked 21 Oct 2026
- Asset and depot service
- The product includes asset-centric service, depot repair and inventory visibility across return and repair work orders.checked 21 Oct 2026
- Bulk API
- Bulk API 2.0 asynchronously inserts, updates, upserts, queries or deletes large datasets using CSV jobs.checked 21 Oct 2026
- Cloud deployment
- Independent software directories describe Manufacturing Cloud as cloud-based or SaaS, with no self-hosted deployment option listed.checked 21 Oct 2026
- Edition limit
- The Sales Enterprise and Service Enterprise editions include 100,000 OmniStudio calls per month and 10,000 Business Rules Engine calls per month.checked 29 Sep 2026
- Integration
- Salesforce documents Manufacturing Cloud integrations that synchronize customer and product data between Salesforce and SAP.checked 29 Sep 2026
- Integrations
- Salesforce documents ERP and Order Management integration through APIs, MuleSoft Accelerator for Manufacturing or other middleware.checked 21 Oct 2026
- Intended users
- Salesforce describes the product as designed for manufacturers seeking to manage their book of business, service experience, and channel partner collaboration.checked 29 Sep 2026
- Limit: complexity and learning curve
- G2 reviewers repeatedly cite complex configuration, a steep learning curve and the need for administrator or developer support.checked 21 Oct 2026
- Limit: performance and outages
- G2 reviews mention slow dashboards or reports, occasional downtime and workflow disruption with large datasets.checked 21 Oct 2026
- Mobile limitation
- Touch-enabled laptops such as Microsoft Surface devices cannot run the mobile app and are redirected to the full web experience.checked 21 Oct 2026
- Mobile use
- The pricing comparison lists the Salesforce Mobile App and full offline mobile functionality among its features.checked 29 Sep 2026
- MuleSoft extensibility
- MuleSoft Direct manufacturing integration apps can be deployed to Anypoint and extended in Anypoint Studio; deployments create named credentials.checked 21 Oct 2026
- Partner portals
- Experience Cloud for Manufacturing supports partner and customer portals for agreements, forecasts, inventory, assets, warranties, claims, cases and orders.checked 21 Oct 2026
Where it runs
- App-store limit
- Apple reviewers report network-loading errors, crashes, slow pages, missing landscape support and repeated reinstall requirements.checked 21 Oct 2026
- App-store praise
- Apple reviewers praise access to customer data and desktop-like functionality while traveling or away from a computer.checked 21 Oct 2026
- Platform architecture
- It extends Sales Cloud and Service Cloud on Customer 360 and is not delivered as a managed package.checked 21 Oct 2026
The company
- Company legal name
- Crunchbase identifies the legal name as Salesforce, Inc., founded March 8, 1999.checked 21 Oct 2026
- Company ownership
- Salesforce is a public company traded on the New York Stock Exchange under ticker CRM.checked 21 Oct 2026
- Company size and headquarters
- LinkedIn lists Salesforce as a public software company headquartered in San Francisco with 10,001-plus employees.checked 21 Oct 2026
- Headquarters
- San Francisco, California, United Stateschecked 23 Sep 2026
Money
- Limit: cost
- G2 reviewers frequently describe licensing, add-ons, storage and integrations as expensive, especially for smaller organizations.checked 21 Oct 2026
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