Salesforce Manufacturing Cloud

C
C tier on Manufacturing CRM SoftwareScore 6.2 · #12 of 29
Android app
Yes
Free plan
Trial only
Paid plans from
$275/mo
Runs on
Android, api, iOS, Web
salesforce.com
The Salesforce Manufacturing Cloud homepage

Summary

Salesforce Manufacturing Cloud brings sales, service, and channel operations together for manufacturers managing customer relationships and partner collaboration. Sales tools cover agreements, forecasting, program-based business, visits, and account manager targets. Service capabilities include manufacturing and asset service consoles, warranty lifecycle management, and pre-work estimates. It can connect customer, product, and asset data from ERP, PLM, IoT, and partner systems, with integrations documented for synchronizing customer and product data with SAP. Embedded insights and predictive recommendations help users review revenue performance, service precision, and pricing opportunities. The product is cloud-based and available on web, iOS, and Android, with mobile app and offline functionality listed. Editions start at $275 per user per month, billed annually, and a 30-day trial is available. Sales and Service Enterprise editions have monthly limits for OmniStudio and Business Rules Engine calls; higher editions and Agentforce options are also listed.

Who it is for

It suits manufacturers that need to manage sales agreements, service operations, and channel partner collaboration. It may also fit teams seeking a shared view of customer, product, and asset data.

What is good

  • Combines sales, service, and channel operations.
  • Sales tools include forecasting and agreement management.
  • Connects customer, product, and asset data.
  • Offers mobile app and offline functionality.
  • Includes a 30-day trial.

What to know first

  • No free plan is listed.
  • Annual contract is required for listed editions.
  • Enterprise editions have monthly call limits.
  • Starting price is $275 per user monthly.

Verdict

Manufacturing Cloud combines manufacturer-focused sales and service processes with data connections and analytics. The annual commitment and edition-specific limits are important to weigh when choosing a plan.

Salesforce Manufacturing Cloud plans and pricing

All plans
Manufacturing Cloud - Sales Enterprise $275/mo Billed annually Per user · Manufacturing apps and features · Advanced platform customization · Sales Cloud salesforce.com · 29 Sept 2026
Manufacturing Cloud - Service Enterprise $275/mo Billed annually Per user · Manufacturing apps and features · Advanced platform customization · Service Cloud salesforce.com · 29 Sept 2026
Manufacturing Cloud - Sales and Service Unlimited $475/mo Billed annually Per user · Manufacturing apps and features · Unlimited platform customization · Sales Cloud and Service Cloud salesforce.com · 29 Sept 2026
Manufacturing Cloud Agentforce 1 for Service Edition $700/mo Billed annually Per user · Manufacturing Cloud Sales and Service Unlimited · Einstein for Manufacturing Cloud · Data Cloud for Manufacturing · Digital Engagement, Service Cloud Voice, and more salesforce.com · 29 Sept 2026
Manufacturing Cloud Agentforce 1 for Sales Edition $700/mo Billed annually Per user · Manufacturing Cloud Sales and Service Unlimited · Einstein for Manufacturing Cloud · Data Cloud for Manufacturing · Sales Enablement, Sales Planning, Spiff, and more salesforce.com · 29 Sept 2026

Compared on manufacturing CRM software

Free plan
Nosalesforce.com
Paid from
$275/user/mosalesforce.com
Deployment
cloudsalesforce.com
Account hierarchies
Yessalesforce.com
Distributor portal
Yessalesforce.com
Quote management
Yessalesforce.com
Product catalog
Yessalesforce.com
Sales forecasting
Yessalesforce.com
Mobile apps
bothsalesforce.com

Facts

Purpose
Manufacturing Cloud unifies sales, service, and channel operations for customer-centric manufacturing operations.salesforce.com · 29 Sept 2026
Sales operations
Its sales capabilities include sales agreement management, advanced forecasting, program-based business, visit management, and account manager targets.salesforce.com · 29 Sept 2026
Service operations
The product includes manufacturing service and asset service consoles, warranty lifecycle management, and pre-work estimation.salesforce.com · 29 Sept 2026
Value chain visibility
Salesforce says Manufacturing Cloud can connect customer, product, and asset data from ERP, PLM, IoT, and partners in one governed place.salesforce.com · 29 Sept 2026
Analytics
Embedded insights, predictive recommendations, and value chain visibility help users assess revenue performance, service precision, and pricing opportunities.salesforce.com · 29 Sept 2026
Integration
Salesforce documents Manufacturing Cloud integrations that synchronize customer and product data between Salesforce and SAP.developer.salesforce.com · 29 Sept 2026
Related products
Salesforce presents MuleSoft Anypoint Platform, Slack, and Manufacturing Intelligence as related products for manufacturing service solutions.salesforce.com · 29 Sept 2026
Mobile use
The pricing comparison lists the Salesforce Mobile App and full offline mobile functionality among its features.salesforce.com · 29 Sept 2026
Trial
Salesforce offers a free 30-day Manufacturing Cloud trial with no credit card or installation required.salesforce.com · 29 Sept 2026
Pricing terms
The listed editions require an annual contract, and Salesforce says subscription terms can vary.salesforce.com · 29 Sept 2026
Edition limit
The Sales Enterprise and Service Enterprise editions include 100,000 OmniStudio calls per month and 10,000 Business Rules Engine calls per month.salesforce.com · 29 Sept 2026
Security and compliance
Salesforce's trust and compliance documentation includes service architecture, security and privacy audits and certifications, and applicable administrative, technical, and physical controls.salesforce.com · 29 Sept 2026
Support
Salesforce says its Success Plans offer resources, guidance, and technical support at three levels.salesforce.com · 29 Sept 2026
Intended users
Salesforce describes the product as designed for manufacturers seeking to manage their book of business, service experience, and channel partner collaboration.salesforce.com · 29 Sept 2026

Company

Headquarters
San Francisco, California, United Statessalesforce.com · 23 Sept 2026

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Sources