Salesforce Archive
Salesforce Archive manages inactive Salesforce data through scheduled archiving policies, storage analysis, and record search or restoration.
What Salesforce Archive is
Salesforce Archive manages inactive Salesforce data through scheduled archiving policies, storage analysis, and record search or restoration. Policies can move inactive records, files, and attachments, including objects with lookup relationships, and apply configurable retention periods that can be changed as needs evolve. Salesforce says archiving can help improve query and reporting performance while reducing storage costs. Storage Analyzer identifies which objects use the most space and visualizes expected reductions from archiving policies. Users with granted permissions can locate archived records and files in Salesforce record context, then restore records individually or in bulk. The product supports retention policies, requests to delete personally identifiable information, and freezing records under active litigation. Salesforce Connect can expose archived data as external objects in custom tabs or make it queryable with SOQL; this requires an Archive license and a Developer, Enterprise, Performance, or Unlimited edition. The product is web-based. Pricing varies by archiving needs, company size, and industry; the listed paid starting price is $1 per user per month, billed annually.
Good
- Policies can cover records, files, and attachments.
- Retention periods are configurable and adjustable.
- Users can restore records individually or in bulk.
- Supports deletion requests and freezing records under litigation.
- Storage Analyzer visualizes expected storage reductions.
Watch out
- Salesforce Connect access requires an Archive license.
- Connect access is listed only for four Salesforce editions.
- Pricing varies by needs, company size, and industry.
Who it suits
Salesforce Archive may suit organizations seeking to manage large Salesforce data volumes, storage use, and retention obligations. Access to archived data through Salesforce Connect requires the listed edition and an Archive license.
Verdict
Salesforce Archive combines scheduled archiving, storage analysis, retention controls, and record restoration for Salesforce data. Check the Salesforce Connect license and edition requirement if archived data needs to be exposed as external objects.
Plans and prices
From Salesforce Archive's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Salesforce Archive - Files (1 GB) (OEM & VAR) | $0.55 a month | Minimum quantity 100 · 45% discount versus direct list price · $0.55/GB/month |
| Salesforce Archive - Data (1 GB) (OEM & VAR) | $5.50 a month | Minimum quantity 100 · 45% discount versus direct list price · $5.50/GB/month |
| Salesforce Archive | Priced on request | Tailored package · data size and industry considered · Contact sales; pricing varies by customer data-archiving needs |
The facts
Each one read from Salesforce Archive's own pages, with the date it was checked.
What it does
- Access and restore
- Users with granted permissions can find archived records and files in Salesforce record context, and records can be restored individually or in bulk.checked 4 Oct 2026
- API access
- Archive Apex provides programmatic searches with filters, wildcard matching, pagination, and up to 1,000 records per page.checked 15 Oct 2026
- API limitation
- Archive Apex cannot retrieve files or attachments; those require Archive Search or an Archive component.checked 15 Oct 2026
- API limits
- Archive Apex limits requests to 1,000 per minute, 30,000 per hour, and 100,000 per day, returning HTTP 429 when exceeded.checked 15 Oct 2026
- Archive policies
- Administrators create policies with object criteria, schedules, retention periods, and lookup-relationship handling.checked 15 Oct 2026
- Archive regions
- The native app selects archive regions according to the organization location, and the legacy product is unavailable in South Korea, Indonesia, Brazil, and Middle East instances.checked 15 Oct 2026
- Archiving scope
- Custom policies can offload inactive records, files, and attachments, including objects with lookup relationships.checked 4 Oct 2026
- Automation and retention
- Policies can run on a selected schedule and use configurable retention periods that can be updated as needs change.checked 4 Oct 2026
- Compliance
- The product supports retention policies, requests to delete personally identifiable information, and freezing records under active litigation.checked 4 Oct 2026
- Compliance controls
- Salesforce describes encrypted, read-only archives, immutable audit trails, PII deletion support, and GDPR, HIPAA, and CCPA use cases.checked 15 Oct 2026
- Documentation depth
- Salesforce Help includes guides for policies, search, indexing, Apex queries and testing, unarchive, exports, imports, legal holds, limitations, and Agent search.checked 15 Oct 2026
- Edition requirement
- Salesforce Connect access to Archive data is listed for Developer, Enterprise, Performance, and Unlimited editions and requires a Salesforce Archive license.checked 4 Oct 2026
- Encryption
- Shield Platform Encryption supports Salesforce-managed keys, customer BYOK keys, or AWS KMS keys for native Archive data.checked 15 Oct 2026
- External export
- Archive can export data and attachments to customer AWS S3 storage, with Salesforce advising full exports of no more than 100,000 records.checked 15 Oct 2026
- Installation model
- The native app requires no managed-package installation, whereas the Own managed package is installed in production or sandbox environments.checked 15 Oct 2026
- Intended users
- Salesforce describes data archiving as useful for organizations of any size or industry seeking improved org performance, data quality, and data governance.checked 4 Oct 2026
- Limit: developer discussion
- A Salesforce developer reported native widgets failing to show related records and said the Archive SDK cannot query files or attachments; documentation was considered sparse.checked 15 Oct 2026
- Limit: G2 reviewers
- Reviewers repeatedly mention high cost for small organizations, difficult or limited restores, inflexible customization, and a dated feature set.checked 15 Oct 2026
- Limit: Trustpilot complaints
- Salesforce company reviewers report unreliable access, repeated authentication problems, unresolved support cases, and forced logouts; these complaints are company-wide rather than Archive-specific.checked 15 Oct 2026
The company
- Company founding
- Gartner's Salesforce vendor profile lists the company as founded in 1999 and headquartered in San Francisco.checked 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as Salesforce, Inc., an active public company traded as NYSE:CRM.checked 15 Oct 2026
- Company profile
- LinkedIn lists Salesforce as a San Francisco software-development public company with more than 10,001 employees.checked 15 Oct 2026
- Founded
- 1999checked 28 Sep 2026
- Headquarters
- Salesforce lists its worldwide corporate headquarters at Salesforce Tower, 415 Mission Street, San Francisco, California.checked 4 Oct 2026
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