Ryviu
Ryviu is a web service for e-commerce brands to collect, manage, and display customer reviews and product questions.
What Ryviu is
Ryviu is a web service for e-commerce brands to collect, manage, and display customer reviews and product questions. Merchants can import reviews from AliExpress, Amazon, Etsy, Walmart, and DHgate, with sources available depending on the plan. Review widgets can appear on product pages, collections, the footer, and other store locations, using grid, list, carousel, or masonry layouts. Merchants can adjust widget colors, fonts, and star styles in Ryviu’s dashboard without code. Customers can ask product questions, which merchants can manage and answer. Ryviu adds rich snippets to reviews to help products appear in Google search with review information, and paid plans include review-request emails. The Free plan supports 20 reviews per product and 50 products, with AliExpress imports and a review widget. Basic costs $5.24 a month billed yearly and includes a 7-day free trial; Advanced costs $7.49 a month billed yearly, while Unlimited costs $14.19 a month billed yearly. Unlimited includes video reviews and a Loyalty Program. Ryviu was founded in 2016, and its team is based in Thai Nguyen, Vietnam.
Good
- Widgets offer grid, list, carousel, and masonry layouts.
- Widget styling can be changed without code.
- Customers can ask product questions.
- Paid plans include review-request emails.
- Free plan supports up to 50 products.
Watch out
- Free plan caps reviews at 20 per product.
- Review import sources vary by plan.
- Paid plans are billed yearly.
- Support is limited to listed weekday hours.
Who it suits
It suits e-commerce merchants who want to display customer reviews and handle product questions on their stores. Merchants should check which review-import sources their plan includes.
Verdict
Ryviu combines review collection and display with customer product questions and review-request emails on paid plans. Its free plan has per-product and product-count limits; paid plans start at $5.24 a month billed yearly and include a 7-day trial.
Plans and prices
From Ryviu's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 20 reviews/product · 50 products · AliExpress import · review widget · live chat · free forever |
| Basic | $5.24 a year | 200 reviews/product · 400 products · Amazon, Shopee and CSV imports · Q&A · review-request email · optional Loyalty +$180/year · billed yearly |
| Basic | $6.99 a month | 200 reviews/product · 400 products · Amazon, Shopee and CSV imports · Q&A · review-request email · optional Loyalty +$15/mo · billed monthly |
| Advanced | $7.49 a year | 500 reviews/product · 1,000 products · Etsy, DHgate and Walmart.com imports · customized layouts · optional Loyalty +$180/year · billed yearly |
| Advanced | $9.99 a month | 500 reviews/product · 1,000 products · Etsy, DHgate and Walmart.com imports · customized layouts · optional Loyalty +$15/mo · billed monthly |
| Unlimited | $14.19 a year | Unlimited reviews and products · multi-source imports · video reviews · XML feed · AI review summaries · bulk CSV export · Loyalty included · billed yearly |
| Unlimited | $19.99 a month | Unlimited reviews and products · multi-source imports · video reviews · XML feed · AI review summaries · bulk CSV export · Loyalty included · billed monthly |
The facts
Each one read from Ryviu's own pages, with the date it was checked.
What it does
- Chrome extension
- The Chrome extension is required for marketplace imports and those imports work only on a desktop or laptop computer.checked 15 Oct 2026
- Documentation
- The help center is organized into setup, Shopify, WooCommerce, importing, dashboard, features, troubleshooting and integrations sections.checked 15 Oct 2026
- GDPR handling
- Ryviu says it handles Shopify customer-data and shop-redaction webhooks and deletes shop data within 30 days of a valid redaction request.checked 15 Oct 2026
- Google Shopping feed
- The Unlimited plan can generate an XML product-review feed for Google Merchant Center, including daily scheduled fetching.checked 15 Oct 2026
- Hosted-service licence
- The terms prohibit copying, redistribution, reverse engineering and attempts to discover source code, describing a proprietary hosted service.checked 15 Oct 2026
- Integrations
- Documented integrations include Shopify Flow, Boost AI Search, EComposer, PageFly, GemPages, Beae, LayoutHub, Foxify, qikify, Zeno, EasyTabs and other Shopify apps.checked 15 Oct 2026
- Limit: pricing and support complaints
- A Shopify reviewer reported delayed or canned support and considered the XML-feed requirement on Unlimited too expensive compared with Judge.me.checked 15 Oct 2026
- Limit: reliability complaints
- WordPress reviewers reported connection or login failures and described the WooCommerce experience as difficult to use.checked 15 Oct 2026
- Loyalty program
- Ryviu 2.0 adds points for reviews, discount coupons and VIP-style loyalty programs; the add-on is separate on paid plans except Unlimited.checked 15 Oct 2026
- Notable news
- Ryviu announced version 2.0 on August 11, 2026 with loyalty rewards, automated Google Shopping feeds and product-identifier syncing.checked 15 Oct 2026
- Photo and video reviews
- The product supports customer photo reviews and video reviews on paid tiers.checked 15 Oct 2026
- Praise: support and setup
- Shopify reviewers repeatedly praise quick support, easy setup, flexible widgets and straightforward importing.checked 15 Oct 2026
- Praise: Trustpilot users
- Trustpilot reviewers describe installation as easy, the app as simple to use and support as responsive.checked 15 Oct 2026
- Privacy practices
- For Shopify installs, the privacy policy lists access to merchant email, product information, theme files, and order data; it also describes Shopify privacy webhooks for data requests and erasure.checked 7 Oct 2026
- Purpose
- Ryviu helps e-commerce brands collect, manage, and showcase customer reviews and product questions to build credibility.checked 7 Oct 2026
- Questions and answers
- Ryviu provides product Q&A collection, management and storefront widgets.checked 15 Oct 2026
- Rating on Chrome Web Store
- 3.6 out of 5 from 69 ratingschecked 15 Oct 2026
The company
- Company legal name
- The maker identifies itself as Orionix Technology Company Limited, registration/tax ID 4601606071.checked 15 Oct 2026
- Company location
- Ryviu says its team is based in Thai Nguyen, Vietnam.checked 7 Oct 2026
- Company size
- LinkedIn lists Ryviu as an 11–50-person company, while Partnerbase lists 1–10 employees.checked 15 Oct 2026
- Founded
- Ryviu says it began in 2016 and was founded by Nam Nguyen.checked 15 Oct 2026
- Headquarters
- The company gives its address as No. 98 Bac Son Street, Thai Nguyen City, Vietnam.checked 15 Oct 2026
Money
- Limit: trial billing
- After the seven-day trial, Ryviu says charges begin automatically and refunds are unavailable once the trial ends.checked 15 Oct 2026
Where it runs
- Platforms
- Ryviu says it works with Shopify and WooCommerce.checked 7 Oct 2026
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