Rundeck
Rundeck gives incident response teams a self-service way to run workflows that can prevent, diagnose, and resolve incidents.
What Rundeck is
Rundeck gives incident response teams a self-service way to run workflows that can prevent, diagnose, and resolve incidents. Jobs can start automatically when a PagerDuty incident begins or be launched manually from the PagerDuty interface. They can collect logs, service status, and performance checks from affected systems, then add actions and results to the incident timeline. Runbook Automation can invoke workflows through a web interface, CLI, APIs, or integrated applications. Certified Enterprise Plugins include ServiceNow, Kubernetes, Ansible, Datadog, VMware, GitHub, AWS SNS, and SQL Runner. Rundeck supports single sign-on with LDAP, Active Directory, or SAML. It is available as a managed service or self-hosted on-premise or in a private cloud. The hosted Runbook Automation plan is $125 a month, billed per user plus a platform fee; a free plan and 14-day trial are available. Self-hosted operation requires a license.
Good
- Incident jobs can start automatically or manually.
- Jobs gather logs, service status, and performance checks.
- Incident timelines record actions and results.
- Supports web, CLI, APIs, and integrated applications.
- Offers managed and self-hosted options.
Watch out
- Self-hosted operation requires a license.
- Hosted plan has an additional platform fee.
- Standard Support is limited to business hours on weekdays.
Who it suits
Rundeck suits engineering, IT, customer service, and security teams that need to coordinate incident response workflows. Teams can choose hosted or self-hosted deployment.
Verdict
Rundeck combines incident-triggered automation, incident context gathering, and timeline updates. A free plan and 14-day trial are available, while hosted Runbook Automation costs $125 a month plus a platform fee.
Plans and prices
From Rundeck's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Rundeck Community | Free | Open-source edition · community support · self-hosted · Free of charge; registration required to download |
| Runbook Automation | $125 a month | PagerDuty-hosted SaaS · web, CLI and API invocation · plugins · SSO and cloud secrets · physical and cloud execution · Per user/month plus platform fee |
| Runbook Automation Self-Hosted | Priced on request | On-premises or private-cloud deployment · web, CLI and API invocation · plugins · SSO and cloud secrets · physical and cloud execution · Contact sales |
The facts
Each one read from Rundeck's own pages, with the date it was checked.
What it does
- Activity auditing
- Execution history records run time, duration, status and command output for each job.checked 15 Oct 2026
- Ansible integration
- Rundeck can run Ansible playbooks as steps alongside other automation.checked 15 Oct 2026
- API availability
- Rundeck publishes a versioned REST API with OpenAPI/Swagger and an API Explorer; the current documented API version is 59 with version 17 as the minimum supported version.checked 15 Oct 2026
- API format and authentication
- The API uses JSON, supports token or username/password authentication, and accepts tokens through a header or URL parameter.checked 15 Oct 2026
- API limitation
- Rundeck 6 and later expose JSON only through the REST API; XML API negotiation was removed.checked 15 Oct 2026
- Cloud and infrastructure operations
- Documented use cases include storage, containers, multi-cloud resource management and database administration.checked 15 Oct 2026
- Commercial high availability
- Commercial editions add clustered high availability, failover and Enterprise Runners for remote environments.checked 15 Oct 2026
- Commercial support
- Professional PagerDuty support is available only with a Runbook Automation subscription.checked 15 Oct 2026
- Community plugins
- Featured plugins cover Ansible, Jenkins, Kubernetes, Chef, Puppet, HashiCorp Vault, Azure Storage, Google Cloud and Jira.checked 15 Oct 2026
- Enterprise plugins
- Certified Enterprise Plugins include ServiceNow, Kubernetes, Ansible, Datadog, VMware, GitHub, AWS SNS, and SQL Runner.checked 7 Oct 2026
- Funding record
- Crunchbase shows eight funding rounds and lists investors including Wellington Management and Andreessen Horowitz, but masks the dollar amounts.checked 15 Oct 2026
- Incident automation
- Rundeck jobs can be triggered automatically at the start of a PagerDuty incident or manually from the PagerDuty interface.checked 7 Oct 2026
- Incident enrichment
- Rundeck jobs can gather logs, service status, and performance checks from affected systems.checked 7 Oct 2026
- Incident timeline
- Rundeck automatically updates incident timelines with actions taken and their results.checked 7 Oct 2026
- Integration options
- Runbook Automation can invoke automation through web, CLI, APIs, or integrated applications.checked 7 Oct 2026
- Integrations
- Official plugin documentation lists AWS, Azure, Google Cloud, Kubernetes, Datadog, Jira, PagerDuty and ServiceNow integrations.checked 15 Oct 2026
The company
- Company customers
- LinkedIn says more than 34,000 paid and free customers rely on PagerDuty and describes the company as serving nearly half of the Fortune 500.checked 15 Oct 2026
- Company founded
- LinkedIn lists PagerDuty as founded in 2009.checked 15 Oct 2026
- Company founders
- Crunchbase names Alex Solomon, Andrew Miklas and Baskar Puvanathasan as PagerDuty founders.checked 15 Oct 2026
- Company headquarters
- LinkedIn lists PagerDuty headquarters in San Francisco, California.checked 15 Oct 2026
- Company legal name
- Crunchbase lists the maker as PagerDuty, Inc., an active public company traded as NYSE:PD.checked 15 Oct 2026
- Company ownership of Rundeck
- Crunchbase lists Rundeck as a PagerDuty subsidiary.checked 15 Oct 2026
- Company size
- LinkedIn gives PagerDuty a company-size range of 1,001 to 5,000 employees.checked 15 Oct 2026
- Founded
- 2016checked 28 Sep 2026
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