ROCC Core
ROCC Core is a cloud suite for managing housing repairs and maintenance, covering responsive, planned, cyclical, emergency and major works.
What ROCC Core is
ROCC Core is a cloud suite for managing housing repairs and maintenance, covering responsive, planned, cyclical, emergency and major works. It includes the ROCC Plus Focus, Diagnose and Resolve bolt-ons, and manages operational information in real time for residents, operatives and contractors. The software can be tailored to an organisation and connects through API connectors with housing management, finance, CRM, asset and compliance, supply chain, mobile and scheduling systems. It runs on Android and iOS phones and tablets as well as the web. ROCC describes its housing software as designed for housing associations, maintenance contractors and local authorities. Cloud packages include all ROCC Core modules, hosting, monitoring, implementation consultancy, training and reactive support. Pricing excludes VAT, is based on full user brackets and begins at project start. The G-Cloud listing says no free trial is available. ROCC says data is encrypted in transit and held in a private secure cloud with UK data-centre replication.
Good
- Covers responsive, planned, cyclical and emergency works.
- Includes Focus, Diagnose and Resolve bolt-ons.
- Connects with housing, finance, CRM and scheduling systems.
- Supports Android and iOS mobile devices.
- Packages include training and reactive support.
Watch out
- No free trial is available.
- Minimum initial contract term is 12 months.
- Prices exclude VAT and use full user brackets.
- Monthly charges begin at project start.
Who it suits
ROCC Core is intended for housing associations, maintenance contractors and local authorities coordinating repair and maintenance work. Its packages address organisations buying for specified user brackets and able to commit to a 12-month minimum term.
Verdict
ROCC Core covers a broad range of housing maintenance work and connects operational systems through API connectors. Buyers should account for the user-bracket pricing, VAT exclusion and minimum contract term.
Plans and prices
From ROCC Core's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| ROCC Core Cloud Suite — up to 50 users | £2,850 a month | Up to 50 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
| ROCC Core Cloud Suite — up to 100 users | £4,850 a month | Up to 100 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
| ROCC Core Cloud Suite — up to 200 users | £7,250 a month | Up to 200 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
| ROCC Core Cloud Suite — up to 300 users | £10,000 a month | Up to 300 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
| ROCC Core Cloud Suite — up to 500 users | £13,500 a month | Up to 500 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
| ROCC Core Cloud Suite — up to 1,000 users | £18,500 a month | Up to 1,000 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
| ROCC Core Cloud Suite — up to 1,500 users | £24,000 a month | Up to 1,500 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
| ROCC Core Cloud Suite — up to 2,000 users | £30,000 a month | Up to 2,000 users · all ROCC Core modules · cloud hosting, monitoring, implementation consultancy, training and reactive support included · Monthly; minimum initial contract term is 12 months |
The facts
Each one read from ROCC Core's own pages, with the date it was checked.
What it does
- Customisation
- ROCC says the suite can be tailored to an organisation’s specific needs and requirements.checked 4 Oct 2026
- Included products
- ROCC Core includes the ROCC Plus bolt-ons Focus, Diagnose and Resolve.checked 4 Oct 2026
- Integrations
- ROCC’s API connectors provide real-time integration for housing management, finance, CRM, asset and compliance, supply chain portals, mobile and scheduling systems.checked 4 Oct 2026
- Intended users
- ROCC describes its housing software as designed for housing associations, maintenance contractors and local authorities.checked 4 Oct 2026
- Mobile support
- ROCC says its software can run on mobile phones and tablets and supports Android and iOS.checked 4 Oct 2026
- Pricing conditions
- The published G-Cloud pricing says costs exclude VAT, users are purchased in full “up to” brackets, and monthly charges begin at project start.checked 4 Oct 2026
- Purpose
- ROCC Core is a cloud housing repairs and maintenance suite for end-to-end management of responsive, planned, cyclical, emergency and major works.checked 4 Oct 2026
- Real-time operations
- The suite manages and monitors data in real time and provides relevant information to residents, operatives and contractors.checked 4 Oct 2026
- Security
- ROCC says customer data is held in a private secure cloud, encrypted in transit, and stored in a London data centre with replication to a secondary UK site in Maidenhead.checked 4 Oct 2026
- Support and resilience
- ROCC describes 24/7 proactive infrastructure monitoring, a 100% infrastructure uptime guarantee, and recovery time objectives within one hour with recovery points within 15 minutes or less.checked 4 Oct 2026
The company
- Headquarters
- Brighton, East Sussex, United Kingdomchecked 28 Sep 2026
Money
- Trial availability
- The G-Cloud service listing states that a free trial is not available.checked 4 Oct 2026
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