RightResponse Review Requester
RightResponse Review Requester is web software for businesses seeking customer reviews through email, SMS, employee QR codes, and private surveys.
What RightResponse Review Requester is
RightResponse Review Requester is web software for businesses seeking customer reviews through email, SMS, employee QR codes, and private surveys. Its AI uses customer and business information to tailor each request to the customer’s experience. Email requests can add customer or project photos, plus rotating questions. Businesses can create reusable templates, AI-personalized flows, employee QR-code flows, and private-survey flows. Each flow can specify a review destination, sending hours, follow-up steps, and a blackout period to limit repeat requests. Customer information enters through supported Zapier workflows, the RightResponse Google Sheet, or direct entry. The dashboard separates request and message activity, QR scans by employee and location, weekly leaderboards, and total reviews received. RightResponse says its private feedback form links to the public review source regardless of rating.
Good
- AI personalizes requests using customer and business information
- Supports email, SMS, QR codes, and private surveys
- Flows include follow-ups and blackout periods
- Dashboard separates activity and QR-scan reporting
- Seven-day trial includes 1,000 usage credits
Watch out
- No free plan
- Longer SMS messages may require paid segments
- SMS sending is limited to the US and Canada
- Usage credits are charged separately on PAYGO
Who it suits
It suits small businesses, regional managers, corporate teams, agencies, and researchers needing review-request workflows. It is for web users who need email, SMS, QR-code, or private-survey requests.
Verdict
RightResponse Review Requester combines several request channels with configurable flows, reporting, and AI personalization. Its paid structure and SMS limits should be considered before choosing a plan.
Plans and prices
From RightResponse Review Requester's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| PAYGO | $10 a month | Buy credits and pay for usage · Access to most Pro features · Per location per month; usage credits charged separately |
| Core | $19 a month | 100 review responses/month · 1,000 email requests/month · Essentials request templates · Basic dashboard · Per location per month |
| Pro | $29 a month | 200 review responses/month · 2,000 email requests + 200 SMS · AI-powered review requests · Map rank tracking and competitor analysis · Per location per month |
| Pro+ | $44 a month | 500 review responses/month · 5,000 email requests + 500 SMS · Advanced automation · Competitor Voice of Customer · Per location per month |
The facts
Each one read from RightResponse Review Requester's own pages, with the date it was checked.
What it does
- AI data use
- The privacy policy says Customer Personal Data is not used to train third-party foundation models.checked 7 Oct 2026
- AI personalization
- Its AI uses customer and business information to write requests around each customer’s experience.checked 7 Oct 2026
- Flow controls
- Flows can set a review destination, send hours, follow-up steps, and a blackout period to limit repeat requests.checked 7 Oct 2026
- Flow options
- Businesses can create reusable template, AI-personalized, employee QR code, and private survey flows.checked 7 Oct 2026
- Integrations
- Customer information can enter through supported Zapier workflows, the RightResponse Google Sheet, or direct entry.checked 7 Oct 2026
- Intended users
- The company describes its audience as including small business owners, regional managers, corporate teams, agencies, and researchers.checked 7 Oct 2026
- Reporting
- The dashboard reports request and message activity, employee and location QR scans, weekly leaderboards, and overall reviews received separately.checked 7 Oct 2026
- Review policy
- RightResponse says it does not review gate; its private feedback form includes a link to the public review source regardless of the customer’s rating.checked 7 Oct 2026
- Security
- The privacy policy says the company uses safeguards including encryption in transit, access controls, logging and audit, secure software development, vulnerability management, and incident response.checked 7 Oct 2026
- SMS limit
- The product page says longer SMS messages can use additional paid segments; the pricing page lists SMS sending as US and Canada only.checked 7 Oct 2026
- What it does
- Review Requester helps businesses request reviews through employee QR codes, SMS, email, and private surveys.checked 7 Oct 2026
Where it runs
- Photos and questions
- Email requests can include customer or project photos and relevant questions, which can rotate across requests.checked 7 Oct 2026
Money
- Trial
- The trial lasts 7 days and includes 1,000 usage credits and access to most Pro features, with no credit card required.checked 7 Oct 2026
Alternatives to RightResponse Review Requester
- 1
Judge.me
Free planWebAPI7.5From $15 a month - 2
REVIEWS.io
Free planWebAPI7.5From A$29 a month - 3
Yotpo Reviews
Free planWebAPISelf-hosted7.5From $15 a month - 4
HiFiveStar
Free planWeb7.4From $28 a month - 5
Junip
Free planWebAPI7.4From $29 a month - 6
Grade.us
WebAPI7.2