Resolve Onboarding and Offboarding Automation

What Resolve Onboarding and Offboarding Automation is

Resolve Onboarding and Offboarding Automation coordinates employee onboarding, departures, and role or department changes across HR, identity, and IT systems. Onboarding workflows can create accounts, assign entitlements, provision email, VPN, and SaaS apps, deliver software, and notify managers and new hires. Offboarding can disable accounts, revoke tokens, reclaim licenses, initiate a device wipe or lock, archive mailboxes, and log actions. HRIS or identity-provider events can trigger workflows, with actions shaped by role, location, and department; manual submissions through RITA are also supported. The workflow checks licensing, inventory, and access states, flags exceptions with diagnostics, and updates CMDB, ITSM, HRIS, and audit systems. The product names AD, Azure AD, and Okta for account creation. Its integration framework connects custom or legacy tools through REST APIs, SNMP, SSH, TCP, SMTP, or SOAP. Resolve describes the platform as built for global enterprises, including telecom, finance, retail, and technology organizations. The company says it provides 24/7 global customer support and announced SOC 2 Type II compliance, with examination criteria including security, availability, and confidentiality.