ResDiary
ResDiary is paid reservation and table-management software for hospitality venues such as restaurants, bars, cafés, clubs, and hotels.
What ResDiary is
ResDiary is paid reservation and table-management software for hospitality venues such as restaurants, bars, cafés, clubs, and hotels. Pricing starts from €109/mo, with no free plan. Bookings can come through social media, Reserve with Google, DesignMyNight, or a customizable website widget, and ResDiary says those website, social, Reserve with Google, and Dish Cult bookings carry no commission. Core tools include table and yield management, promotions and events, card guarantees and payments, reporting, marketing integrations, unlimited users, and 24/7 support. iOS and Android apps provide a unified diary view. W8List handles standby reservations, walk-ins, cancellations, and seating, alongside automated reminders, deposits, and prepayments. ResDiary advertises more than 70 integrations. Express, Connect, Pro, and Ultimate share core features, while booking volume differs. Order & Pay and Gift Vouchers cost £35 per month each.
Good
- Commission-free bookings through listed channels
- Unified diary on iOS and Android
- Waitlist and walk-in handling
- More than 70 integrations
- Unlimited users included
Watch out
- Starts from €109/mo
- No free plan
- Order & Pay costs £35 per month
- Payment surcharges and third-party fees may apply
Who it suits
ResDiary suits growing hospitality businesses managing reservations, tables, payments, and guest communications. It is available on web, Android, and iOS.
Verdict
ResDiary covers reservations, table operations, payments, and integrations for hospitality venues. Review booking-volume differences and add-on charges when choosing a plan.
Plans and prices
From ResDiary's own pricing page, checked 10 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| ResDiary Express | Priced on request | Booking volume differs by plan; same core features as full ResDiary |
| ResDiary Connect | Priced on request | Booking volume differs by plan; same core features as full ResDiary |
| ResDiary Pro | Priced on request | Booking volume differs by plan; same core features as full ResDiary |
| ResDiary Ultimate | Priced on request | Booking volume differs by plan; same core features as full ResDiary |
The facts
Each one read from ResDiary's own pages, with the date it was checked.
What it does
- Add-on charges
- The pricing page lists Order & Pay and Gift Vouchers at £35 per month each, plus 1% surcharges for processing deposits and payments and 3% for gift vouchers; VAT and third-party fees may also apply.checked 10 Oct 2001
- Booking channels
- The booking tools support reservations through social media, Reserve with Google, DesignMyNight, and a customizable website widget.checked 10 Oct 2001
- Booking fees
- ResDiary says it charges no commission on bookings made through a venue website, social media, Reserve with Google, or Dish Cult.checked 10 Oct 2001
- Core features
- Included features listed are commission-free bookings, a customizable booking widget, table and yield management, promotions and events, card guarantees and payments, reporting, marketing integrations, 24/7 support, and unlimited users.checked 10 Oct 2001
- Customer data
- ResDiary says the venue is the customer data controller and ResDiary is the processor, and that it may anonymize data to analyze booking trends and user behavior.checked 10 Oct 2001
- Integrations
- ResDiary advertises more than 70 integrations across EPOS, PMS, solutions, and booking partners.checked 10 Oct 2001
- No-shows and waitlists
- ResDiary describes W8List as handling standby reservations, walk-ins, cancellations, and seating, and offers automated reminders, deposits, and prepayments.checked 10 Oct 2001
- Product
- ResDiary is hospitality venue reservation and table management software.checked 10 Oct 2001
- Support
- The pricing page includes 24/7 support, and the FAQ says customers receive dedicated local support from hospitality technology professionals.checked 10 Oct 2001
- Target customers
- ResDiary says it serves growing hospitality businesses including fine dining restaurants, bars, cafés, clubs, and hotels.checked 10 Oct 2001
The company
- Company
- The site footer identifies Access UK Ltd as the copyright holder and gives its registered office as The Armstrong Building, 10 Oakwood Drive, Loughborough, LE11 3QF.checked 10 Oct 2001
Where it runs
- Mobile apps
- The unified diary view for managing bookings is available with iOS and Android apps.checked 10 Oct 2001
Money
- Plan limits
- The Express, Pro, Connect, and Ultimate plans have the same core features, with booking volume as the stated difference between plans.checked 10 Oct 2001
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