RecoveryIMS
RecoveryIMS is an online application for coordinating vehicle repossessions between recovery clients and agents.
What RecoveryIMS is
RecoveryIMS is an online application for coordinating vehicle repossessions between recovery clients and agents. Clients can assign jobs electronically, track recovery inventory through its lifecycle, review activity notes and invoices, compare agent performance, and send vehicles directly to auction. Agents can acknowledge assignments, view assignment and vehicle details in any web browser, update statuses and recovery attempts, and create condition reports and invoices online. They can upload vehicle documents, while email notices can flag new or changed documentation requirements. The service supports online activity notes, agent charges, electronic invoices, and recovery inspections, reducing reliance on faxes, mail, and phone calls. Assignments can reach computers, cell phones, or other email- or browser-enabled wireless devices. An optional VIN Search returns an auction work order, client stock number, and auction arrival date. Auto Auction Services Corporation, operating as AutoIMS, says RecoveryIMS works with its AutoIMS auction inventory system. Pricing is available on request, with a 30-day trial; the service is offered on Android, iOS, and the web.
Good
- Electronic assignment and inventory tracking
- Browser access for assignment and vehicle details
- Online reports, invoices, and recovery inspections
- Supports direct auction workflows
- Available on Android, iOS, and web
Watch out
- Pricing is available on request
- No free plan
- Some access may require a Services Agreement
- Optional VIN Search is an add-on
Who it suits
RecoveryIMS suits financial companies and recovery agents managing vehicle repossession assignments, documentation, invoices, and auction handoffs. Access begins when a financial company enters an agent as a vendor.
Verdict
RecoveryIMS connects client assignment, agent updates, documentation, billing, and auction handling in one repossession workflow. It fits commercial recovery operations that need browser and mobile access, with trial availability before a paid arrangement.
The facts
Each one read from RecoveryIMS's own pages, with the date it was checked.
What it does
- Account administration
- The recovery client handles account reactivation, agent email changes, account lookup, and invoice unlocking requests.checked 10 Oct 2026
- Agent features
- Agents can acknowledge assignments, access assignment details in a web browser, update vehicle statuses and recovery attempts, and create condition reports and invoices online.checked 10 Oct 2026
- Agent tools
- Agents can receive and acknowledge assignments, view vehicle data, report statuses and recovery attempts, and create condition reports online.checked 11 Oct 2026
- Auction integration
- The maker says RecoveryIMS works with AutoIMS, its auction inventory management system, to support vehicle remarketing.checked 10 Oct 2026
- Auction workflow
- Clients can flow vehicles directly to auction, and agents can arrange vehicle turn-in to auction.checked 11 Oct 2026
- AutoIMS connection
- The maker says RecoveryIMS works seamlessly with AutoIMS, which it describes as an auction inventory management system for auto remarketing.checked 11 Oct 2026
- Client features
- Recovery clients can assign repossessions electronically, track recovery inventory through its lifecycle, review activity notes and invoices, compare agent performance, and flow vehicles directly to auction.checked 10 Oct 2026
- Client tools
- Clients can assign repossessions electronically, track recovery inventory through its lifecycle, and compare agent performance.checked 11 Oct 2026
- Document handling
- Agents can upload vehicle documents, and the system can email agents about new or updated documentation requirements.checked 10 Oct 2026
- Getting access
- A financial company enters an agent as a vendor, and the agent receives instructions to create login credentials with the first assignment.checked 11 Oct 2026
- Getting started
- A financial company enters an agent as a vendor, and the agent receives instructions to create a login and password with the first assignment.checked 10 Oct 2026
- Invoices and communications
- The service provides online activity notes, agent charges, electronic invoices, and recovery inspections to reduce reliance on faxes, mail, and phone calls.checked 11 Oct 2026
- Privacy
- AASC’s privacy policy says it may collect contact and identity verification information, and that service providers with access must protect it and use it only to perform services.checked 11 Oct 2026
- Purpose
- RecoveryIMS is an online application for assigning, tracking, and managing vehicle repossessions.checked 11 Oct 2026
- Support
- RecoveryIMS support lists [email protected] and toll-free phone 888-683-2272 for assistance with website functionality and other issues.checked 11 Oct 2026
- Supported access
- Agents can receive assignments by computer, cell phone, or another email-enabled or browser-enabled wireless device.checked 10 Oct 2026
- Terms
- The terms say AASC websites are intended for commercial use consistent with written agreements and are provided on an “as is” and “as available” basis.checked 10 Oct 2026
- Use and availability limits
- The terms describe AASC websites as intended for commercial use under written agreements and say access to certain portions may require a Services Agreement.checked 11 Oct 2026
- VIN search add-on
- An optional VIN Search offering returns the auction work order, client stock number, and auction arrival date for entered VINs.checked 10 Oct 2026
- VIN Search add-on
- An add-on VIN Search feature returns the auction work order, client stock number, and auction arrival date associated with submitted VINs.checked 11 Oct 2026
Where it runs
- Browser access
- The maker says agents can access assignment details and vehicle data from any web browser, and that assignments can be received on a computer, cell phone, or browser-enabled wireless device.checked 11 Oct 2026
The company
- Company
- Auto Auction Services Corporation (AASC), operating as AutoIMS, says it was founded in 1997.checked 10 Oct 2026
- Headquarters
- Atlanta, Georgia, United Stateschecked 28 Sep 2026
- Maker
- RecoveryIMS is operated by Auto Auction Services Corporation (AASC), which says it was founded in 1997.checked 11 Oct 2026
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