RecoveryConnect
RecoveryConnect is an assignment-management platform for asset recovery cases, serving lenders, forwarders, and recovery agents.
What RecoveryConnect is
RecoveryConnect is an assignment-management platform for asset recovery cases, serving lenders, forwarders, and recovery agents. It provides real-time case status, visibility from back-office staff to drivers, and configurable dashboards and reports. RecoveryConnect Mobile gives agents case details, map views, search and filtering, photo uploads, and electronic condition reporting on iOS, Android, and Windows. Mapping and turn-by-turn navigation can use Google, Apple, or Waze maps. Pro features include enhanced mapping, configurable map icons, and DRN access to historical license-plate-recognition hits. Listed integrations include VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip-tracing data. A Violent Event tool communicates potential danger to the case originator and alerts agents before case acceptance. Pro+ adds automated invoicing and contract management, generating invoices from uploaded contracts, case details, and set fees.
Good
- Real-time case visibility
- Mobile field app with photo uploads
- Google, Apple, and Waze navigation
- Configurable dashboards and reports
- Automated invoicing on Pro+
Watch out
- Additional storage and plate fees apply
- Advanced integrations require higher plans
Who it suits
RecoveryConnect suits lenders, forwarders, and recovery agents coordinating assignments, field agents, vehicles, and case billing.
Verdict
RecoveryConnect links back-office assignment management with mobile field work, navigation, safety communication, and billing. Its tiered plans add mapping, integrations, unlimited users, and invoicing capabilities at additional cost.
Plans and prices
From RecoveryConnect's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| RecoveryConnect BASIC | $50 a month | $7 per MBSi repo · additional storage: $15 per lot/month · manual plates: $0.60 each · automatic plates: $0.45 each · $50/month |
| RecoveryConnect PRO | $300 a month | $6 per MBSi repo · additional storage: $50 per lot/month · manual plates: $0.50 each · automatic plates: $0.35 each · $300/month |
| RecoveryConnect PRO+ | $750 a month | $6 per MBSi repo · additional storage: $50 per lot/month · manual plates: $0.50 each · automatic plates: $0.35 each · unlimited users · first storage lot free · $750/month, 50% off; exclusive rate for up to 12 months |
The facts
Each one read from RecoveryConnect's own pages, with the date it was checked.
What it does
- Audience
- The platform provides solutions for lenders, forwarders, and recovery agents.checked 8 Oct 2026
- Case management
- It provides real-time case status, case management visibility from the back office to drivers, and configurable dashboards and reports.checked 8 Oct 2026
- Compliance and safety
- The Violent Event tool lets users communicate potential danger to the case originator and alerts agents before they accept cases.checked 8 Oct 2026
- Integrations
- The pricing page lists integrations with all major forwarders and DRN integration for historical license-plate-recognition hits on Pro.checked 8 Oct 2026
- Invoicing
- Pro+ includes automated invoicing and contract management, and MBSi says it automatically generates an invoice when a case is completed using uploaded contracts, case details, and set fees.checked 8 Oct 2026
- Marketplace integrations
- MBSi’s Marketplace lists VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip-tracing data as RecoveryConnect integrations.checked 8 Oct 2026
- Mobile compatibility
- RecoveryConnect Mobile is compatible with iOS, Android, and Windows operating systems.checked 8 Oct 2026
- Pricing limits
- The pricing page charges per MBSi recovery transaction and lists additional monthly storage-lot fees and per-plate purchase fees by plan.checked 8 Oct 2026
- Purpose
- RecoveryConnect is an assignment management platform for managing asset recovery cases and helping customers improve recovery rates and work efficiency.checked 8 Oct 2026
- Security
- MBSi says its SaaS platform runs on AWS cloud infrastructure that supports strict security requirements.checked 8 Oct 2026
- Support
- MBSi lists support by phone at 602-864-7847 and by email at [email protected].checked 8 Oct 2026
Where it runs
- Field app
- RecoveryConnect Mobile gives agents real-time case details, map views, case search and filtering, photo upload, and electronic condition reporting.checked 8 Oct 2026
- Mapping and navigation
- The platform offers mapping and turn-by-turn navigation using Google, Apple, or Waze maps, with enhanced mapping and configurable map icons listed as Pro features.checked 8 Oct 2026
The company
- Headquarters
- Medford, Massachusetts, United Stateschecked 28 Sep 2026
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