RealPage Resident Billing
- Android app
- Not listed
- Free plan
- No
- Runs on
- Web
Summary
RealPage Resident Billing is a web service for multifamily property owners and managers that bills residents for utilities and helps recover utility costs. It supports RUBS and submetering, including the use of multiple methods at one property. Managers can configure combined rent and utility statements or utility-only statements, including electronic statements. Resident OneBill can show allocated utility charges alongside rent, amenity fees, carried balances, and other ledger charges. The service interfaces with major property management systems to identify residents to bill and upload accounts receivable charges; final bills can also be produced through automated processes or systems such as OneSite. Residents can use eBill and other billing and payment options. With Utilities With Remittances, RealPage Payments processes utility remittances rather than onsite staff. RealPage also describes redundant data verification, regulatory guidance, and security and financial controls. Status Tracker syncs with its project management systems so users can view notes, completed schedule dates, and file requests. Pricing is available on request. Customer service is available Monday through Friday, 7 am to 7 pm CST, and Saturday, 9 am to 6 pm CST.
Who it is for
It suits multifamily property owners and managers seeking utility cost recovery and resident billing. It may also suit properties needing configurable statements, varied billing methods, and payment processing.
What is good
- Supports RUBS and submetering methods.
- Can combine rent, utilities, fees, and balances on statements.
- Interfaces with major property management systems.
- Processes utility remittances through RealPage Payments.
- Includes Status Tracker for notes and file requests.
What to know first
- Web platform only.
- Pricing is available on request.
- Customer service hours are limited to listed days and times.
Verdict
RealPage Resident Billing brings utility billing, resident statements, and remittance processing into a service designed for multifamily properties. Prospective customers will need to request pricing and check that its supported billing and property-management workflows fit their needs.
Compared on property management utility billing software
- Allocation method
- rubsrealpage.com
- Resident billing
- Yesrealpage.com
- Online collections
- Yesrealpage.com
Facts
- Purpose
- Resident Billing provides multifamily properties with a resident utility billing and cost recovery program.realpage.com · 7 Oct 2026
- Billing formats
- The platform offers configurable combined rent and utility statements or utility-only statements, including electronic statements.realpage.com · 7 Oct 2026
- Resident OneBill
- Resident OneBill can include allocated utility charges, rent, amenity fees, balance carryovers, and other charges shown in a resident’s ledger.realpage.com · 7 Oct 2026
- Billing methods
- RealPage says it supports common RUBS and submetering billing methods used across the United States, and multiple methods at one property.realpage.com · 7 Oct 2026
- Integrations
- The service interfaces with major property management software systems to identify billable residents and upload accounts receivable charges; final bills can also be generated in systems such as OneSite.realpage.com · 7 Oct 2026
- Billing accuracy
- RealPage says it uses redundant data verification to make resident billing fast and accurate.realpage.com · 7 Oct 2026
- Payments
- For Utilities With Remittances, RealPage Payments processes resident utility charge remittances instead of onsite staff.realpage.com · 7 Oct 2026
- Compliance support
- RealPage says its regulatory team maintains a national database of state, county, and municipal rules affecting submetering, billing, and energy management.realpage.com · 7 Oct 2026
- Security and controls
- RealPage says its data security and financial controls include adherence to international, federal, state, local, Card Association, and NACHA rules.realpage.com · 7 Oct 2026
- Support
- Utility Management customer service is available Monday through Friday, 7 am to 7 pm CST, and Saturday, 9 am to 6 pm CST.realpage.com · 7 Oct 2026
- Intended users
- RealPage describes Resident Billing as a service for multifamily property owners and managers seeking utility cost recovery and more efficient resident billing.realpage.com · 7 Oct 2026
- Pricing
- The product page offers a Contact Us option and does not state a price.realpage.com · 7 Oct 2026
- Statement options
- The platform offers configurable convergent or utility-only statements and rent ledger options.realpage.com · 8 Oct 2026
- Utility remittances
- The Utilities With Remittances service provides monthly electronic statements and processes charge remittances through RealPage Payments rather than onsite staff.realpage.com · 8 Oct 2026
- Final bills
- Final bills can be generated and processed through automated processes or within property management systems such as OneSite.realpage.com · 8 Oct 2026
- Resident payments
- Residents can use eBill and other billing and payment options to process and pay rent and utilities.realpage.com · 8 Oct 2026
- Regulatory support
- RealPage says its regulatory team maintains a national database of state, county, and municipal rules affecting submetering, billing, and energy management.realpage.com · 8 Oct 2026
- Status tracking
- Status Tracker syncs in real time with RealPage project management systems and lets users view notes, schedule dates completed, and respond to file requests.realpage.com · 8 Oct 2026
Company
- Founded
- 1998realpage.com · 28 Sept 2026
- Headquarters
- Richardson, Texas, USArealpage.com · 28 Sept 2026
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Sources
- realpage.com/utility-management/billing/· checked 7 Oct 2026
- realpage.com/client-login/utilities/· checked 7 Oct 2026
- realpage.com/videos/resident-billing-multifamily-uti· checked 7 Oct 2026