RealPage Leasing

C tier on Property Management Website Builder SoftwareScore 6.7 · #10 of 44

Android app: Yes
Free plan: No
Runs on: Android, iOS, Web

realpage.com

Summary

RealPage Leasing brings together tools for a digital apartment leasing process, serving rental prospects and onsite property teams. Its offerings include touring options, online applications, screening, lease renewals, electronic signatures, payments, and document storage. LOFT Leasing guides renters through application, approval, and signing, with identity and income verification and integrated AI support. Custom-branded online applications can use certified templates and documents. Payment portals accept ACH, credit cards, and debit cards. Prospect ID Document Validation checks government-issued identification by mobile phone and returns a pass-or-fail result in seconds, but does not support Illinois IDs. An AI Leasing Agent can respond by chat, text, voice, and email, schedule tours, and send follow-ups. Online Leasing works with major property management systems and integrates with community websites, multiple CRM systems, and the RealPage Contact Center. The Contact Center handles prospect communications, while CRM tools provide lead management, automation, and analytics. RealPage describes its platform for owners and managers across conventional, affordable, student, senior, and vacation housing. Pricing is available by request.

Who it is for

RealPage Leasing may suit property owners and managers handling apartment leasing and prospect communications. Its tools address onsite teams as well as prospective renters moving through application and signing.

What is good

Supports online applications and electronic signatures.
Payment portals accept ACH, credit, and debit cards.
AI Leasing Agent handles chat, text, voice, and email.
Online Leasing works with major property management systems.
Customer portal offers 24/7 support access.

What to know first

Pricing is available only on request.
ID validation is unavailable for Illinois IDs.
Phone support specialists have weekday hours.
Mobile access is listed as web.

Verdict

RealPage Leasing combines application, communication, screening, and payment tools for digital rental workflows. Prospective customers will need to request pricing, and Illinois ID validation is not available.

Compared on property management website builder software

Applicant workflows: Yesrealpage.com
Online applications: Yesrealpage.com
Tour scheduling: Yesrealpage.com
Lease preparation: Yesrealpage.com
E-signatures: Yesrealpage.com
Mobile access: webrealpage.com

Facts

Product scope: RealPage Leasing supports a digital multifamily leasing process, including automated answering, online leasing, and virtual payments.realpage.com · 30 Sept 2026
LOFT Leasing: LOFT guides renters through lease application, approval, and signing, with identity and income verification and integrated AI support.realpage.com · 30 Sept 2026
Leasing workflow: Online Leasing covers screening, lease renewals, eSignature, electronic payments, and document storage.realpage.com · 30 Sept 2026
Payments: Its custom-branded online and mobile payment portals accept ACH, credit cards, and debit cards.realpage.com · 30 Sept 2026
Identity checks: Prospect ID Document Validation checks government-issued identification by mobile phone and returns a pass-or-fail result in seconds; it is unavailable for Illinois IDs.realpage.com · 30 Sept 2026
PMS compatibility: Online Leasing says it works with all major Property Management Systems and integrates with community websites, multiple CRM systems, and the RealPage Contact Center.realpage.com · 30 Sept 2026
AI leasing agent: The AI Leasing Agent responds to prospects by chat, text, voice, and email, and can schedule tours and send follow-ups.realpage.com · 30 Sept 2026
Integration partners: The AI Leasing Agent page lists Yardi, ResMan, RealPage, Entrata, and MRI as PMS integration partners.realpage.com · 30 Sept 2026
Security and governance: The AI Leasing Agent page says it is designed with Fair Housing, SOC 2, privacy, and compliance alignment, and includes audit logs and built-in human review.realpage.com · 30 Sept 2026
Support: RealPage’s customer portal provides 24/7 access to support, live chat, case management, and a knowledge base.realpage.com · 30 Sept 2026
Support hours: Phone support specialists are available Monday through Friday from 7:30 a.m. to 7:00 p.m. Central Time.realpage.com · 30 Sept 2026
Intended customers: RealPage describes its platform as serving real estate owners and managers, with solutions for multiple rental property types including conventional, affordable, student, senior, and vacation housing.realpage.com · 30 Sept 2026
Company: RealPage says it was founded in 1998 and is headquartered in Richardson, Texas.realpage.com · 30 Sept 2026
Purpose: RealPage Leasing brings together tools to support a digital apartment leasing process for prospects and onsite property teams.realpage.com · 30 Sept 2026
Tours: Touring Solutions offer prospects flexible touring options across multiple channels, including from a property website.realpage.com · 30 Sept 2026
Online leasing: RealPage Online Leasing supports an online process for apartment leasing and works with all major property management systems.realpage.com · 30 Sept 2026
Applications and signatures: Online Leasing supports online applications, lease documents, and electronic signatures.realpage.com · 30 Sept 2026
Document storage: Online Leasing can provide a secure location to upload, share, and manage leasing documents from the cloud or RealPage Document Management.realpage.com · 30 Sept 2026
Contact center: The RealPage Contact Center handles prospect calls, emails, texts, and chats and uses Augmented Intelligence to track communications and personalize follow-up.realpage.com · 30 Sept 2026
Screening: RealPage AI Screening uses screening algorithms and rental payment history data to help property teams evaluate prospective renters.realpage.com · 30 Sept 2026
CRM and analytics: The Customer Relationship Manager provides lead management, communications, automation, call performance data, and analytics.realpage.com · 30 Sept 2026
Integrations: Online Leasing integrates with community websites, multiple CRM systems, and the RealPage Contact Center.realpage.com · 30 Sept 2026
Pricing: The leasing page invites visitors to contact RealPage or request a demo and does not display a price.realpage.com · 30 Sept 2026