Funnel Leasing
Funnel Leasing is a front-office AI platform for multifamily property operators, connecting renter communications and workflows from initial inquiry through …
What Funnel Leasing is
Funnel Leasing is a front-office AI platform for multifamily property operators, connecting renter communications and workflows from initial inquiry through renewal. Its renter-centric CRM manages prospects and residents and supports contact-center and omnichannel communications. CRM workflows can automate tour confirmations, lead re-engagement, move-in messages, surveys, and renewal follow-up through SMS, email, or agent tasks. Fenix includes prospect, resident, and voice AI agents, along with workflows, an assistant, a business analyst, performance scoring, and sentiment analysis. The mobile-first online leasing process gathers identity, income, and background information, then can approve applications automatically or route them for review. Resident tools include applications, screening, fraud tools, a portal and mobile app, payments, renewals, and move-in and move-out checklists. Listed integrations include Yardi, Entrata, RealPage, and ResMan; Funnel says its Yardi integration supports Voyager and RentCafe and syncs pricing and availability in real time for quoting. Funnel says it works with property management companies with more than 2,000 units.
Good
- CRM manages prospects and residents
- Automates leasing and renewal communications
- Online leasing can approve or route applications
- Resident tools include payments and renewals
- Integrates with Yardi, Entrata, RealPage, and ResMan
Watch out
- No free plan is listed
- Typical implementation takes around 60 days for the initial property wave
Who it suits
Funnel Leasing is for multifamily property management companies with more than 2,000 units. It may suit operators seeking renter communications, leasing workflows, and resident tools in one platform.
Verdict
Funnel Leasing combines a renter-centric CRM, AI agents, online leasing, and resident services for larger multifamily operators. Consider its stated eligibility and implementation timeline when evaluating fit.
Plans and prices
From Funnel Leasing's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Funnel Intelligence | $3.70 a month | CRM · prospect AI · resident AI · voice AI · per unit per month |
| Funnel Essentials | $2.03 a month | renter-centric CRM · prospect and resident management · communications · per month |
| Full Funnel | Priced on request | Agent Platform · Consumer Suite · CRM · Fenix AI · Fabric data layer |
The facts
Each one read from Funnel Leasing's own pages, with the date it was checked.
What it does
- AI
- Fenix includes prospect, resident, and voice AI agents, workflows, an assistant, a business analyst, performance scoring, and sentiment analysis.checked 7 Oct 2026
- AI agents
- Fenix provides prospect, resident and voice AI agents, agentic workflows, an assistant and business-analyst functions.checked 15 Oct 2026
- API access limits
- API keys are issued to authorized Funnel customers or their development partners, and Funnel may require private keys for guest-card edits and listing sync.checked 15 Oct 2026
- API authentication
- Customer APIs use HTTPS HTTP Basic authentication with Funnel-issued keys that are scoped by route permissions.checked 15 Oct 2026
- API licence
- The API agreement is a proprietary contract that Funnel can terminate and that prohibits copying, reverse engineering and sublicensing without permission.checked 15 Oct 2026
- Biometric data
- Funnel's biometric information policy says biometric information is protected with encryption in transit and at rest, access controls, and regular security audits.checked 7 Oct 2026
- CRM
- Its renter-centric CRM manages prospects and residents and includes contact-center and omnichannel communications.checked 7 Oct 2026
- Documentation and support
- Funnel provides API reference pages, quick-start guides, FAQs, a resource library, training and designated customer success managers.checked 15 Oct 2026
- Eligibility
- Funnel says it works with property management companies with more than 2,000 units.checked 7 Oct 2026
- Funding news
- Funnel announced a $32 million Series B-2 round led by RET Ventures and joined by Trinity Ventures on October 30, 2023.checked 15 Oct 2026
- Implementation
- Funnel says typical implementations take around 60 days for the initial property wave, with an implementation manager and onboarding that can last 6–10 weeks depending on portfolio size and product selection.checked 7 Oct 2026
- Integrations
- Fabric is designed to connect an operator's ILS, PMS, LLM and other vendors through open connectors and exports.checked 15 Oct 2026
- Limit: implementation effort
- A Software Advice reviewer describes deployment as complicated, although customer-success and support guidance helped complete it.checked 15 Oct 2026
- Limit: mobile payment bugs
- Google Play reviewers report that payment controls sometimes do not appear and that errors can occur around rent due dates.checked 15 Oct 2026
- Limit: performance and reporting complexity
- A G2 reviewer reports that some pages and reports can load slowly and that the amount of reporting data can feel overwhelming.checked 15 Oct 2026
- Microsoft marketplace rating
- Funnel Leasing is rated 4.4 out of 5 from 251 ratings in Microsoft Marketplace.checked 15 Oct 2026
- Minimum customer size
- Funnel says it works with property-management companies having more than 2,000 units.checked 15 Oct 2026
- Omnichannel communications
- The platform combines voice, SMS, email and live chat in the CRM and logs conversations to the renter record.checked 15 Oct 2026
- Online leasing
- The mobile-first online leasing workflow collects identity, income, and background information and can automatically approve applications or route them for review.checked 7 Oct 2026
The company
- Company facts
- LinkedIn lists Funnel Leasing as privately held, founded in 2011, headquartered in Odessa, Florida, with 51–200 employees.checked 15 Oct 2026
- Company identity
- The API agreement identifies the legal contracting entity as Funnel Leasing, Inc.checked 15 Oct 2026
- Founded
- 2011checked 28 Sep 2026
- Headquarters
- Odessa, Florida, United Stateschecked 28 Sep 2026
Where it runs
- Online applications
- Online Leasing supports mobile applications, electronic signatures, income and identity verification, screening and fraud checks.checked 15 Oct 2026
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