Rafiki AI
Rafiki AI is a sales intelligence platform that records and transcribes sales conversations, then analyzes them for topics, questions, objections, and next s…
What Rafiki AI is
Rafiki AI is a sales intelligence platform that records and transcribes sales conversations, then analyzes them for topics, questions, objections, and next steps. It provides deal insights, rep coaching, follow-up emails, and revenue intelligence. Calls can be scored against custom criteria or frameworks such as MEDDIC, BANT, and SPIN, while call intelligence can populate CRM fields including budget, timeline, decision makers, and next steps. Listed integrations include Salesforce, HubSpot, Zoho CRM, Pipedrive, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, Freshworks, OpenPhone, and Monday.com. Rafiki says it supports transcription and analysis in over 60 languages and is designed for SME revenue teams. Premium is $49 a month billed annually and includes unlimited recording and transcription; Gen AI Search and Reports use add-on credits. A 14-day Premium trial requires no credit card. Afterward, accounts enter limited read-only mode, with past recordings accessible for a year.
Good
- Scores calls against custom criteria and frameworks
- Can populate CRM fields from call intelligence
- Supports over 60 languages
- 14-day trial requires no credit card
Watch out
- No free plan
- Starter is limited to three users
- Trial ends in limited read-only mode
- Premium search and reports use add-on credits
Who it suits
Rafiki AI suits SME revenue teams looking to analyze sales calls, coach representatives, and sync call details to a CRM. The plans cover small teams through enterprise deployments.
Verdict
Rafiki AI combines call analysis, coaching, and CRM updates for revenue teams. Check the annual billing terms, Starter seat limit, and post-trial restrictions before choosing a plan.
Plans and prices
From Rafiki AI's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $19 a month | 8,000 min audio recording · 2,000 min/mo transcription · Up to 3 users · Billed annually. Up to 3 users. |
| Premium | $49 a month | Unlimited recording (audio + video) · Unlimited transcription · Gen AI Search and Reports use add-on credits · Billed annually. No seat minimum. |
| Enterprise | Priced on request | Custom deployment and integrations · Dedicated support · Custom billing. |
The facts
Each one read from Rafiki AI's own pages, with the date it was checked.
What it does
- Call analysis
- Its notetaking agent records and transcribes sales conversations and identifies topics, questions, objections, and next steps.checked 30 Sep 2026
- Coaching
- The platform automatically scores calls against custom criteria or frameworks including MEDDIC, BANT, and SPIN.checked 30 Sep 2026
- Coming soon
- The site marks its autonomous AI SDR voice agent as coming soon; it is described as prospecting, qualifying, and booking meetings.checked 30 Sep 2026
- CRM sync
- Rafiki AI can capture call intelligence and populate CRM fields, including budget, timeline, decision makers, and next steps.checked 30 Sep 2026
- Enterprise options
- Enterprise includes in-house deployment on GCP, AWS, or Azure, an API for internal or BI applications, advanced security features, and SLA and priority support.checked 30 Sep 2026
- Integrations
- The site lists Salesforce, HubSpot, Zoho CRM, Pipedrive, Zoom, Google Meet, Microsoft Teams, Slack, Aircall, Freshworks, OpenPhone, and Monday.com integrations.checked 30 Sep 2026
- Languages
- Rafiki AI says it supports transcription and analysis in over 60 languages.checked 30 Sep 2026
- License limit
- Only active meeting hosts need paid licenses; collaborators who listen, comment, and review calls can use Rafiki AI for free with limited transcriptions.checked 30 Sep 2026
- Product
- Rafiki AI is an AI-powered sales intelligence platform that records, transcribes, and analyzes sales conversations and provides deal insights, rep coaching, follow-up emails, and revenue intelligence.checked 30 Sep 2026
- Setup
- The site says most teams are up and running within 15 minutes by connecting a calendar and CRM, without IT support.checked 30 Sep 2026
- Target users
- The product is described as designed for SME revenue teams, and its pricing page has plans for small teams, growing revenue teams, and large teams.checked 30 Sep 2026
Money
- Trial
- The 14-day trial includes Premium features and does not require a credit card.checked 30 Sep 2026
- Trial limit
- After the trial, the account moves to limited read-only mode and past recordings remain accessible for a year.checked 30 Sep 2026
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