Quitlo
Quitlo uses AI voice calls to help SaaS teams recover failed payments and collect feedback about churn, low NPS scores, and other customer issues.
What Quitlo is
Quitlo uses AI voice calls to help SaaS teams recover failed payments and collect feedback about churn, low NPS scores, and other customer issues. For a failed payment, it says it can call a customer within minutes and provide a payment update link. Other playbooks cover churn exit calls, NPS follow-ups, onboarding check-ins, and win-back calls. After a call, Quitlo sends structured summaries and insights to Slack within minutes. Listed integrations include Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom, and Zapier, with 40+ more tools available through unified APIs. It supports API and webhooks, and lists phone, email, SMS, and Slack as notification channels. The Performance option costs nothing upfront and charges 15% of recovered MRR. Payment Recovery costs $349 a month and includes 100 AI recovery calls per month; Full Platform costs $1,499 a month and includes unlimited calls and all modules. Quitlo says each AI call identifies itself, offers an immediate way to end the call, and does not call again after an end user opts out or hangs up.
Good
- Calls customers within minutes about failed payments.
- Provides payment update links.
- Sends structured call summaries to Slack.
- Includes playbooks for churn, NPS, onboarding, and win-back.
- Offers API and webhooks.
Watch out
- No free plan is listed.
- Payment Recovery costs $349 a month.
- Full Platform costs $1,499 a month.
Who it suits
Quitlo is aimed at SaaS teams handling failed payments and seeking customer feedback about churn or low NPS scores. Its call playbooks also suit teams that want onboarding check-ins or win-back calls.
Verdict
Quitlo focuses on voice-call workflows for payment recovery and customer feedback, with summaries and a broad set of listed integrations. The free-upfront Performance option charges 15% of recovered MRR, while the other plans have monthly prices.
Plans and prices
From Quitlo's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Performance | Free | Payment recovery calls · structured Slack summaries · Stripe integration · $0 upfront; 15% of recovered MRR |
| Payment Recovery | $349 a month | 100 AI recovery calls/mo · payment update links · voicemail detection · recovery dashboard · $349/mo |
| Full Platform | $1,499 a month | Unlimited calls · all modules · CRM sync · benchmarks · custom AI prompts · dedicated onboarding · $1,499/mo |
The facts
Each one read from Quitlo's own pages, with the date it was checked.
What it does
- AI disclosure and opt-out
- Quitlo says every AI call identifies itself as AI, provides an immediate option to end the call, and does not call again after an end user opts out or hangs up.checked 8 Oct 2026
- Call summaries
- Quitlo sends structured conversation summaries and insights to Slack within minutes of a call ending.checked 8 Oct 2026
- Data retention
- The privacy policy says data is retained for 90 days after cancellation and call recordings for 90 days after a call, then permanently deleted.checked 8 Oct 2026
- Integrations
- The integrations page lists Stripe, Slack, email, HubSpot, Salesforce, Pipedrive, Jira, Linear, Zendesk, Intercom, and Zapier, and says 40+ more tools are available through unified APIs.checked 8 Oct 2026
- Intended users
- Quitlo describes its product as built for SaaS teams and says its calls are intended to help them understand churn, failed payments, and customer feedback.checked 8 Oct 2026
- Other conversations
- Its playbooks include churn exit calls, NPS follow-ups, onboarding check-ins, and win-back calls.checked 8 Oct 2026
- Payment recovery
- For failed payments, Quitlo says it calls customers within minutes and can deliver a payment update link.checked 8 Oct 2026
- Privacy rights
- Quitlo says customers can request data access, correction, deletion, and export, and that it offers a Data Processing Agreement upon request.checked 8 Oct 2026
- Security
- Quitlo says OAuth tokens are encrypted at rest, data is transmitted using TLS 1.2 or higher, and database row-level security limits customers to their own data.checked 8 Oct 2026
- Support
- Quitlo lists [email protected] for technical support and says active customers get priority response.checked 8 Oct 2026
- What it does
- Quitlo uses AI voice calls to recover failed SaaS payments and gather customer feedback about churn, low NPS scores, and other issues.checked 8 Oct 2026
Money
- Trial
- The pricing page calls performance pricing a free trial for Payment Recovery and offers 10 free conversations to test other modules.checked 8 Oct 2026
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