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Protractor

Protractor is shop management software for aftermarket repair businesses, including single-location and multi-location shops.

Place
#8 of 19
Score
6.8
Protractor's website

What Protractor is

Protractor is shop management software for aftermarket repair businesses, including single-location and multi-location shops. It handles scheduling, inspections, estimates, invoicing, inventory, and parts and core returns. Digital vehicle inspections provide condition information intended to help technicians work faster and service advisors get more work approved. Accounting features include a general ledger, receivables, payables, tax tracking, and banking integration. Custom dashboards and reports show sales, technician efficiency, deferred work, profitability, and other shop metrics. Parts tools cover catalog lookups, vendor integrations, warranty handling, core tracking, and returns. Customer options include Text-To-Pay, built-in email, and 24/7 online booking. The Core plan is $399 a month, with an annual option at $359/mo billed annually. Other listed plans include CRM + Online Service Scheduler at $249 a month, Performance at $599 a month, Prestige at $1,099 a month, and Elite at $1,299 a month. Integrated payment transaction fees apply, and integrated signature and consumer financing are available only to U.S. shops. Protractor is listed for Android, iOS, web, and Windows.

Good

  • Covers scheduling, inspections, estimates, and invoicing
  • Includes accounting and banking integration
  • Reports on sales, technician efficiency, and profitability
  • Supports parts returns, warranty handling, and core tracking
  • Available on Android, iOS, web, and Windows

Watch out

  • No free plan is listed
  • Integrated payment transaction fees apply
  • Integrated signature and financing are U.S.-only

Who it suits

It suits aftermarket repair shops that want to manage scheduling, estimates, inventory, accounting, and customer communication in one system. Its features cover both single-location and multi-location businesses.

Verdict

Protractor combines repair-shop operations with accounting, parts tools, reporting, and customer communication. The Core plan is listed at $399 a month, and integrated payment fees and U.S.-only payment options are worth noting.

Plans and prices

From Protractor's own pricing page, checked 30 Sep 2026.

All about pricing
PlanPriceWhat it gives you
CRM + Online Service Scheduler$249 a monthCustomer communication · Service reminders and follow-ups · Targeted retention offers · Integrated online scheduling · $249/MO
Core$399 a monthIntegrated accounting · Epicor Parts & Labor Guides · Parts inventory · Linear parts and labor matrices · Integrated payments · Basic digital vehicle inspection · Parts return and warranty tracking · Monthly; annual option $359/mo, billed annually
Performance$599 a monthCore features · Advanced digital vehicle inspections from AutoServe1 · Upgraded VIN scanner · Custom inspection checklist · Monthly; annual option $539/mo, billed annually
Prestige$1,099 a monthCore features · Digital marketing suite · Website · Marketing ROI dashboard · SEO content · Google Ads enablement · Call tracking · eCommerce · Monthly; annual option $989/mo, billed annually
Elite$1,299 a monthShop management · Advanced digital inspections · Digital marketing suite · Upgraded VIN scanner · Custom inspection checklist · Monthly; annual option $1,169/mo, billed annually

The facts

Each one read from Protractor's own pages, with the date it was checked.

What it does

Accounting
Accounting features include an integrated general ledger, receivables, payables, tax tracking, and banking integration.checked 30 Sep 2026
Customer communication
Customer tools include Text-To-Pay, built-in email, and 24/7 online booking.checked 30 Sep 2026
Digital inspections
Digital vehicle inspections provide vehicle-condition information to help technicians work faster and service advisors get more work approved.checked 30 Sep 2026
Integrations
The pricing page lists Epicor Parts & Labor Guides and AutoServe1 digital vehicle inspections in package features, and identifies Autoshop Solutions for digital marketing solutions.checked 30 Sep 2026
Operations
The software handles scheduling, inspections, estimates, invoicing, inventory, and parts and core returns.checked 30 Sep 2026
Parts and inventory
Parts and inventory tools include catalog lookups, vendor integrations, warranty handling, core tracking, and return management.checked 30 Sep 2026
Payment availability
Protractor Payments integrated signature and consumer financing are currently available only to shops in the United States.checked 30 Sep 2026
Payment security
The maker says its integrated payments are PCI compliant; transaction fees apply to integrated payments.checked 30 Sep 2026
Pricing limits
The pricing page says its prices apply to new customers or upgrades only, and Google Ads enablement excludes management fees and advertising budget.checked 30 Sep 2026
Privacy
The privacy notice says it applies to personal information collected through the website and that the company makes commercially reasonable efforts to protect it against loss and unauthorized access.checked 30 Sep 2026
Purpose
Protractor is all-in-one shop management software for aftermarket repair shops, including single and multi-location businesses.checked 30 Sep 2026
Reporting
Customizable dashboards and reports show sales, technician efficiency, deferred work, profitability, and other shop metrics.checked 30 Sep 2026
Support and training
Support includes live chat, FAQs, troubleshooting guides, and in-product access to support by email, phone, or Zoom; training resources include classes and on-demand videos.checked 30 Sep 2026

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