
Proctorio
Proctorio provides online tools for supervising assessments, verifying identity, and reducing unauthorized help.
What Proctorio is
Proctorio provides online tools for supervising assessments, verifying identity, and reducing unauthorized help. Secure Proctoring covers tests and exams, while Secure Interviews is intended for interviews and presentations. Institutions can configure controls such as full-screen mode, blocking downloads and tabs, disabling clipboard use, recording audio and video, and identity checks. Proctorio lists native LTI integration with Canvas, Blackboard, Moodle, Brightspace, and Open LMS, plus API connections for other systems. Assessments can be offered on demand during a designated testing window without scheduling. The company describes its failover system as continuously available and says exam recordings are end-to-end encrypted; only institution-approved representatives can decrypt exam audio, video, and screen recordings. Its free plan is intended for evaluation, pilot programs, and small-scale use, with limited review access and seven-day data retention. Published requirements include Windows 10 or newer, macOS 13 or newer, Ubuntu 18.04 or newer, ChromeOS, iOS 13.4 or newer, and Android 7 or newer. Proctorio lists 24/7 live-chat assistance.
Good
- Includes identity verification and browser lockdown.
- Integrates with five named learning platforms via LTI.
- Free plan includes evaluation and pilot use.
- Lists 24/7 live-chat assistance.
- Supports desktop and mobile operating systems.
Watch out
- Free plan has seven-day data retention.
- Free plan has limited review access.
- Paid plan prices are not listed.
Who it suits
Proctorio is aimed at educational institutions, non-profits, organizations, and individual professionals that conduct remote assessments or interviews. Its listed sectors include K-12, higher education, workforce, and credentialing.
Verdict
Proctorio combines configurable assessment controls, identity checks, and integrations for institutions and other organizations. The free option is limited in review access and retention; prices for other plans are not listed.
Plans and prices
From Proctorio's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | core features · evaluation and pilot use · limited review center · video asynchronous monitoring · 7-day data retention |
| Education | Priced on request | educational institutions · nonprofits · assessment at scale · 24/7 email and chat support · 6-month data retention |
| Enterprise | Priced on request | advanced capabilities · high-volume usage · 24/7 call support · account management · personalized onboarding · 6-month data retention |
| Standard | Priced on request | small to mid-sized organizations · individual professionals · 24/7 email and chat support · 30-day data retention |
The facts
Each one read from Proctorio's own pages, with the date it was checked.
What it does
- AI oversight
- Proctorio says its AI identifies patterns and potential concerns while institutions retain control over decisions.checked 14 Oct 2026
- Audience
- Proctorio describes its products for education and non-profits, small and mid-sized organizations, large organizations, and individual professionals; its site also lists K-12, higher education, workforce, and credentialing sectors.checked 29 Sep 2026
- Compliance
- Proctorio reports SOC 2 Type 1 and Type 2 audits, ISO/IEC 27001:2022 certification, ISO/IEC 27018:2019 certification and ISO/IEC 42001:2023 certification.checked 14 Oct 2026
- Configurable controls
- Exam settings include full-screen mode, tab and download controls, clipboard and printing restrictions, screen/audio/video recording, ID checks, desk scans, multiple-monitor controls and live proctoring.checked 14 Oct 2026
- Connectivity limits
- Proctorio requires a stable internet connection and blocks or troubleshoots VPNs, proxies, virtual machines and certain traffic-intercepting security tools.checked 14 Oct 2026
- Data access model
- Proctorio says it holds no cryptographic key for exam recordings and that only institution-approved representatives can decrypt them.checked 14 Oct 2026
- Desktop requirements
- Desktop exams require the Secure Exam Proctor extension in Chrome, Edge, Brave or Opera; advanced-security exams may also require the Secure Companion App on Windows or macOS.checked 14 Oct 2026
- Documentation depth
- Developer documentation includes authentication, getting started, error handling, rate limits, endpoint schemas, webhooks, SDK examples and a dated changelog.checked 14 Oct 2026
- Integrations
- Proctorio says it integrates natively via LTI with Canvas, Blackboard, Moodle, Brightspace, and Open LMS, and supports custom third-party connections through APIs.checked 29 Sep 2026
- Integrity features
- The Integrity solution combines identity checks, secure testing environments, automated monitoring and proctoring.checked 14 Oct 2026
- Languages
- The integration page lists English, Spanish, German, French, Dutch and Japanese language availability.checked 14 Oct 2026
- Licence and hosting
- The service terms describe a proprietary application service, prohibit reverse engineering and state that users receive no right to source code, which indicates the core service is not open source or self-hostable.checked 14 Oct 2026
- Limit: false positives
- Gartner reviewers say ordinary behaviors such as looking away, reading aloud or household noise can generate flags and extra review work.checked 14 Oct 2026
- Limit: privacy concerns
- Trustpilot and extension reviewers repeatedly complain that required camera, microphone, screen and browser permissions feel invasive or spyware-like.checked 14 Oct 2026
- Limit: reliability
- Reviewers report Chrome launch failures, crashes, recording stops, false tab detections, high CPU use and exams that eject candidates before completion.checked 14 Oct 2026
- Limit: support and installation
- Some reviewers report difficult installation, conflicts with managed devices or other software, and a preference for faster phone assistance over chat.checked 14 Oct 2026
- LMS integrations
- Native LTI integrations are listed for Canvas, Blackboard, Moodle, Open LMS, Brightspace and Populi, with custom LTI support.checked 14 Oct 2026
The company
- Company facts
- LinkedIn lists Proctorio as privately held, founded in 2013, headquartered in Scottsdale, Arizona, with a 51–200 employee company size.checked 14 Oct 2026
- Company founders
- Crunchbase identifies Mike Olsen and Teddy Garland as founders and Mike Olsen as founder and CEO.checked 14 Oct 2026
- Company history
- Proctorio says it launched as an automated proctoring service in 2013.checked 29 Sep 2026
- Company legal name
- Crunchbase lists the legal name as Proctor.io Incorporated.checked 14 Oct 2026
- Founded
- 2013checked 23 Sep 2026
- Headquarters
- Scottsdale, Arizona, United Stateschecked 23 Sep 2026
Where it runs
- Google Play app
- The MobileExam Android app lets candidates access exams from a phone, lists 1K+ downloads, and was updated June 15, 2026.checked 14 Oct 2026
The full review of Proctorio
Overview
Proctorio is an online proctoring service for organizations that need to supervise remote assessments or protect interviews and presentations. It is best suited to institutions and employers that want configurable controls and LMS connections; its free plan is a small-scale starting point, not a full review workflow.
Its Secure Proctoring and Secure Interviews offerings cover different supervised sessions, with controls ranging from identity checks to restrictions on downloads, tabs, and clipboard use. Exams can be opened on demand during a defined testing window, which suits distributed candidates who do not need individual appointment times.
For a broader comparison, see Exam Proctoring Software and Online Proctoring Software.
Key features
Configurable assessment controls
Proctorio supports identity verification, live proctoring, browser lockdown, screen recording, and webcam monitoring. Administrators can configure full-screen mode, block downloads and tabs, disable the clipboard, and record audio or video. That range can make it a flexible fit for exams with stricter supervision rules, but organizations should be comfortable deciding which monitoring controls are appropriate for their candidates.
Integrations and operational coverage
Native LTI connections for Canvas, Blackboard, Moodle, Brightspace, and Open LMS can fit institutions already working in those learning environments. APIs allow custom third-party connections. A 24/7/365 failover system and on-demand exam availability during designated windows support programs with candidates testing at different times.
Security and privacy
Proctorio says recordings are end-to-end encrypted with AES-GCM and stored data uses AES-256 encryption. It also reports SOC 2 Type 1 and Type 2 audits, plus ISO/IEC 27001:2022, ISO/IEC 27018:2019, and ISO/IEC 42001:2023 certifications. Only institution-approved representatives can decrypt exam audio, video, and screen recordings, a meaningful access restriction for organizations handling sensitive assessment records. Live chat assistance is available around the clock, every day of the year.
Pricing
Proctorio uses a freemium model. The Free plan costs free and provides core features for evaluation, pilot programs, and small-scale use. Its 7-day data retention and limited Review Center access make it better for a pilot than for sustained review of a large assessment program.
Standard is aimed at small and mid-sized organizations and individual professionals; Education serves educational institutions and non-profits delivering assessments at scale; and Enterprise targets large organizations with complex requirements, advanced capabilities, and high-volume usage. All three use custom pricing with annual or monthly billing. Retention rises to 30 days on Standard and six months on Enterprise and Education, so the free plan is the most constrained choice for follow-up review.
Platforms
Proctorio supports Android, iOS, Linux, macOS, Windows, web, browser extension, and API use. Published system requirements specify Windows 10 or newer, macOS 13 or newer, Ubuntu 18.04 or newer, ChromeOS, iOS 13.4 or newer, and Android 7 or newer. The supported platform range is broad, but candidates still need a compatible operating system and browser setup.
Who it's for
Proctorio is intended for K-12 and higher education, workforce assessment, credentialing, non-profits, and organizations ranging from small teams to large enterprises. Its separate interview and assessment offerings may also suit individual professionals or employers supervising remote presentations. Organizations that need in-person-only assessment workflows or do not want recorded monitoring should consider a different approach.
Pros and cons
- Pros: Configurable lockdown, identity, and recording controls let institutions match supervision to assessment needs.
- Pros: Native LTI links to five named LMS platforms reduce the need for custom integration in those environments.
- Pros: Institution-approved access to decrypt recordings and encryption claims address sensitive exam data handling.
- Cons: Free use has only seven days of retention and limited Review Center access, restricting its usefulness beyond pilots or small-scale programs.
- Cons: Standard, Education, and Enterprise require custom pricing, so buyers must obtain a quote to assess budget fit.
Alternatives
Choose Grafari if you want a paid option with a free plan and trial, including Android, iOS, macOS, web, and Windows support. ThinkExam is another freemium option with a free trial and Android, iOS, and web support; its Standard plan lists 100 users and unlimited quizzes with annual billing.
OctoProctor may fit buyers seeking usage-based pricing and support for up to 1,500 simultaneous users. YuJa Engage is a paid alternative without a free plan. SMOWL is worth comparing if computer monitoring or browser lock, in-person digital exams, and LMS integration are priorities.
Proctortrack uses customized pricing, while Gauge Online offers a paid plan starting at $750 per year. IRIS Invigilation is another option for readers comparing proctoring products.
Verdict
Choose Proctorio if your institution or organization needs configurable remote assessment controls, LMS integration, and a defined approach to recording access. Its strongest case is the combination of assessment and interview coverage with broad platform support. Look elsewhere if you need clear upfront pricing or a free plan with longer retention and fuller review access.
Getting started
- Visit https://proctorio.com/ to explore the service.
- Choose a plan: Free, Standard, Education, or Enterprise.
- Use the Free plan for evaluation, pilots, or small-scale use.
- Check the published system requirements for your platform before getting started.
- Connect through a listed LTI integration or use API connections for other systems.
Limits worth knowing
The Free plan costs nothing and includes seven-day data retention and a limited review center. The listed Standard, Education, and Enterprise plans have no published prices.
Questions
Is there a free plan?
Yes. The Free plan is listed as free for evaluation, pilot programs, and small-scale use.
What does the Free plan limit?
It includes seven-day data retention and a limited review center.
Which platforms are listed?
The platform list includes Android, API, extension, iOS, Linux, macOS, web, and Windows. Published requirements include Windows 10 or newer, macOS 13 or newer, Ubuntu 18.04 or newer, ChromeOS, iOS 13.4 or newer, and Android 7 or newer.
Which learning management systems integrate with Proctorio?
Proctorio lists native LTI integration with Canvas, Blackboard, Moodle, Brightspace, and Open LMS. It also supports custom third-party connections through APIs.
Who makes Proctorio?
Proctorio says it launched as an automated proctoring service in 2013 and lists its headquarters in Scottsdale, Arizona, United States.
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