Proctorio

Overview

Proctorio is an online proctoring service for organizations that need to supervise remote assessments or protect interviews and presentations. It is best suited to institutions and employers that want configurable controls and LMS connections; its free plan is a small-scale starting point, not a full review workflow.

Its Secure Proctoring and Secure Interviews offerings cover different supervised sessions, with controls ranging from identity checks to restrictions on downloads, tabs, and clipboard use. Exams can be opened on demand during a defined testing window, which suits distributed candidates who do not need individual appointment times.

For a broader comparison, see Exam Proctoring Software and Online Proctoring Software.

Key features

Configurable assessment controls

Proctorio supports identity verification, live proctoring, browser lockdown, screen recording, and webcam monitoring. Administrators can configure full-screen mode, block downloads and tabs, disable the clipboard, and record audio or video. That range can make it a flexible fit for exams with stricter supervision rules, but organizations should be comfortable deciding which monitoring controls are appropriate for their candidates.

Integrations and operational coverage

Native LTI connections for Canvas, Blackboard, Moodle, Brightspace, and Open LMS can fit institutions already working in those learning environments. APIs allow custom third-party connections. A 24/7/365 failover system and on-demand exam availability during designated windows support programs with candidates testing at different times.

Security and privacy

Proctorio says recordings are end-to-end encrypted with AES-GCM and stored data uses AES-256 encryption. It also reports SOC 2 Type 1 and Type 2 audits, plus ISO/IEC 27001:2022, ISO/IEC 27018:2019, and ISO/IEC 42001:2023 certifications. Only institution-approved representatives can decrypt exam audio, video, and screen recordings, a meaningful access restriction for organizations handling sensitive assessment records. Live chat assistance is available around the clock, every day of the year.

Pricing

Proctorio uses a freemium model. The Free plan costs 0.00 USD per free and provides core features for evaluation, pilot programs, and small-scale use. Its 7-day data retention and limited Review Center access make it better for a pilot than for sustained review of a large assessment program.

Standard is aimed at small and mid-sized organizations and individual professionals; Education serves educational institutions and non-profits delivering assessments at scale; and Enterprise targets large organizations with complex requirements, advanced capabilities, and high-volume usage. All three use custom pricing with annual or monthly billing. Retention rises to 30 days on Standard and six months on Enterprise and Education, so the free plan is the most constrained choice for follow-up review.

Platforms

Proctorio supports Android, iOS, Linux, macOS, Windows, web, browser extension, and API use. Published system requirements specify Windows 10 or newer, macOS 13 or newer, Ubuntu 18.04 or newer, ChromeOS, iOS 13.4 or newer, and Android 7 or newer. The supported platform range is broad, but candidates still need a compatible operating system and browser setup.

Who it's for

Proctorio is intended for K-12 and higher education, workforce assessment, credentialing, non-profits, and organizations ranging from small teams to large enterprises. Its separate interview and assessment offerings may also suit individual professionals or employers supervising remote presentations. Organizations that need in-person-only assessment workflows or do not want recorded monitoring should consider a different approach.

Pros and cons

• Pros: Configurable lockdown, identity, and recording controls let institutions match supervision to assessment needs.
• Pros: Native LTI links to five named LMS platforms reduce the need for custom integration in those environments.
• Pros: Institution-approved access to decrypt recordings and encryption claims address sensitive exam data handling.
• Cons: Free use has only seven days of retention and limited Review Center access, restricting its usefulness beyond pilots or small-scale programs.
• Cons: Standard, Education, and Enterprise require custom pricing, so buyers must obtain a quote to assess budget fit.

Alternatives

Choose Grafari if you want a paid option with a free plan and trial, including Android, iOS, macOS, web, and Windows support. ThinkExam is another freemium option with a free trial and Android, iOS, and web support; its Standard plan lists 100 users and unlimited quizzes with annual billing.

OctoProctor may fit buyers seeking usage-based pricing and support for up to 1,500 simultaneous users. YuJa Engage is a paid alternative without a free plan. SMOWL is worth comparing if computer monitoring or browser lock, in-person digital exams, and LMS integration are priorities.

Proctortrack uses customized pricing, while Gauge Online offers a paid plan starting at $750 per year. IRIS Invigilation is another option for readers comparing proctoring products.

Verdict

Choose Proctorio if your institution or organization needs configurable remote assessment controls, LMS integration, and a defined approach to recording access. Its strongest case is the combination of assessment and interview coverage with broad platform support. Look elsewhere if you need clear upfront pricing or a free plan with longer retention and fuller review access.