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Prisma Access

Prisma Access is a cloud-delivered security solution for protecting users, applications, devices, and data across locations, including remote and branch users.

Place
#4 of 31
Score
7.3
Prisma Access's website

What Prisma Access is

Prisma Access is a cloud-delivered security solution for protecting users, applications, devices, and data across locations, including remote and branch users. It provides least-privileged access to applications and is designed to reduce reliance on traditional VPNs. Its Secure Web Gateway protects against web threats, while CASB features provide SaaS visibility, inline and API-based controls, and contextual policies for sensitive data. Network security includes Firewall as a Service with threat prevention, application control, and Zero Trust policies. Prisma Agent connects users to organizational networks, SaaS applications, and the internet while extending security policies to their devices. The agent supports Windows, macOS, Linux, iOS, and Android, though requirements vary by platform. Management is available through Panorama or Strata Cloud Manager; the management interface must be selected before setup and cannot later be changed. The product is paid with no free plan, and pricing is available on request.

Good

  • Protects users, apps, devices, and data across locations
  • Includes web, SaaS, and network security features
  • Prisma Agent supports five operating systems
  • Can be managed through Panorama or Strata Cloud Manager

Watch out

  • No free plan
  • Paid software with pricing on request
  • Management interface cannot be changed after setup
  • Agent deployment requires a Mobile User subscription

Who it suits

It suits organizations seeking cloud-delivered security for users and devices across remote, branch, and other locations, including web, SaaS, and network protections.

Verdict

Prisma Access combines remote connectivity with web, SaaS, and network security features. Before setup, choose a management interface, and account for the required Mobile User subscription for Prisma Agent deployments.

Plans and prices

From Prisma Access's own pricing page, checked 21 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Prisma AccessPriced on requestSecure Web Gateway · ZTNA · Enterprise

The facts

Each one read from Prisma Access's own pages, with the date it was checked.

Where it runs

Agent platforms
Prisma Agent supports Windows, macOS, Linux, iOS and Android, with operating-system and version requirements that vary by platform.checked 4 Oct 2026
Limit: Android client complaints
Google Play reviewers report failed connection attempts, hangs, forced closes, persistent background operation and unreliable behavior in the GlobalProtect Android app.checked 21 Oct 2026
Limit: iOS compatibility complaints
Apple reviewers report that some versions stopped connecting when servers required a newer client and that updates produced missing-parameter errors.checked 21 Oct 2026

What it does

API automation
Panorama XML APIs can automate configuration, operational queries, reporting and job-status checks through browser, curl or CLI workflows.checked 21 Oct 2026
APIs
Prisma Access Insights APIs can fetch data and monitor deployment health and performance.checked 4 Oct 2026
Authentication integrations
Supported authentication services include Cloud Identity Engine, SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA and local database authentication.checked 4 Oct 2026
Availability SLA
The product page advertises a 99.999% uptime service-level agreement.checked 21 Oct 2026
CASB
CASB features provide SaaS visibility, posture management, inline and API controls, and contextual data policies.checked 21 Oct 2026
Compatibility limitation
The compatibility matrix says AirWatch MDM HIP service integration is unsupported, although iOS and Android GlobalProtect MDM integration can enforce HIP policies.checked 21 Oct 2026
Documentation depth
The documentation site includes release notes, activation, administration, integrations, incidents, alerts, translated guides and version-specific material from 3.2 through 6.2.checked 21 Oct 2026
Firewall as a service
The cloud-native firewall service applies threat prevention, application control and Zero Trust policies across networks.checked 21 Oct 2026
Integrations
Documented companion services include Strata Cloud Manager, Strata Logging Service, Cloud Identity Engine, Panorama, Prisma SD-WAN, SaaS Security, Remote Browser Isolation and ZTNA Connector.checked 21 Oct 2026
Licensing
Prisma Access deployment with Prisma Agent requires a Mobile User subscription, and Palo Alto Networks says an account representative must activate the agent feature.checked 4 Oct 2026
Limit: licensing complexity
An independent validated review cites complicated licensing and pricing plus a steep learning curve.checked 21 Oct 2026
Limit: storage
An independent reviewer specifically flags storage limits as a product drawback.checked 21 Oct 2026
Limit: support responsiveness
Gartner’s dislikes section identifies slow TAC or support response during P1 and critical incidents.checked 21 Oct 2026

The company

Company
Palo Alto Networks lists its corporate headquarters at 3000 Tannery Way, Santa Clara, California, and says it was incorporated in 2005.checked 4 Oct 2026
Company founded
Palo Alto Networks was founded in 2005.checked 21 Oct 2026
Company headquarters
The corporate headquarters is at 3000 Tannery Way, Santa Clara, California.checked 21 Oct 2026
Company legal name
The maker is legally named Palo Alto Networks, Inc.checked 21 Oct 2026
Company size
Palo Alto Networks reports more than 16,000 employees and more than 70,000 customers globally.checked 21 Oct 2026
Founded
2005checked 23 Sep 2026
Funding and ownership
Crunchbase lists Palo Alto Networks as a public company with seven investors, including Northgate Capital and Icon Ventures.checked 21 Oct 2026
Headquarters
Santa Clara, California, United Stateschecked 23 Sep 2026

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