
Prisma Access
Prisma Access is a cloud-delivered security solution for protecting users, applications, devices, and data across locations, including remote and branch users.
What Prisma Access is
Prisma Access is a cloud-delivered security solution for protecting users, applications, devices, and data across locations, including remote and branch users. It provides least-privileged access to applications and is designed to reduce reliance on traditional VPNs. Its Secure Web Gateway protects against web threats, while CASB features provide SaaS visibility, inline and API-based controls, and contextual policies for sensitive data. Network security includes Firewall as a Service with threat prevention, application control, and Zero Trust policies. Prisma Agent connects users to organizational networks, SaaS applications, and the internet while extending security policies to their devices. The agent supports Windows, macOS, Linux, iOS, and Android, though requirements vary by platform. Management is available through Panorama or Strata Cloud Manager; the management interface must be selected before setup and cannot later be changed. The product is paid with no free plan, and pricing is available on request.
Good
- Protects users, apps, devices, and data across locations
- Includes web, SaaS, and network security features
- Prisma Agent supports five operating systems
- Can be managed through Panorama or Strata Cloud Manager
Watch out
- No free plan
- Paid software with pricing on request
- Management interface cannot be changed after setup
- Agent deployment requires a Mobile User subscription
Who it suits
It suits organizations seeking cloud-delivered security for users and devices across remote, branch, and other locations, including web, SaaS, and network protections.
Verdict
Prisma Access combines remote connectivity with web, SaaS, and network security features. Before setup, choose a management interface, and account for the required Mobile User subscription for Prisma Agent deployments.
Plans and prices
From Prisma Access's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Prisma Access | Priced on request | Secure Web Gateway · ZTNA · Enterprise |
The facts
Each one read from Prisma Access's own pages, with the date it was checked.
Where it runs
- Agent platforms
- Prisma Agent supports Windows, macOS, Linux, iOS and Android, with operating-system and version requirements that vary by platform.checked 4 Oct 2026
- Limit: Android client complaints
- Google Play reviewers report failed connection attempts, hangs, forced closes, persistent background operation and unreliable behavior in the GlobalProtect Android app.checked 21 Oct 2026
- Limit: iOS compatibility complaints
- Apple reviewers report that some versions stopped connecting when servers required a newer client and that updates produced missing-parameter errors.checked 21 Oct 2026
What it does
- API automation
- Panorama XML APIs can automate configuration, operational queries, reporting and job-status checks through browser, curl or CLI workflows.checked 21 Oct 2026
- APIs
- Prisma Access Insights APIs can fetch data and monitor deployment health and performance.checked 4 Oct 2026
- Authentication integrations
- Supported authentication services include Cloud Identity Engine, SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA and local database authentication.checked 4 Oct 2026
- Availability SLA
- The product page advertises a 99.999% uptime service-level agreement.checked 21 Oct 2026
- CASB
- CASB features provide SaaS visibility, posture management, inline and API controls, and contextual data policies.checked 21 Oct 2026
- Compatibility limitation
- The compatibility matrix says AirWatch MDM HIP service integration is unsupported, although iOS and Android GlobalProtect MDM integration can enforce HIP policies.checked 21 Oct 2026
- Documentation depth
- The documentation site includes release notes, activation, administration, integrations, incidents, alerts, translated guides and version-specific material from 3.2 through 6.2.checked 21 Oct 2026
- Firewall as a service
- The cloud-native firewall service applies threat prevention, application control and Zero Trust policies across networks.checked 21 Oct 2026
- Integrations
- Documented companion services include Strata Cloud Manager, Strata Logging Service, Cloud Identity Engine, Panorama, Prisma SD-WAN, SaaS Security, Remote Browser Isolation and ZTNA Connector.checked 21 Oct 2026
- Licensing
- Prisma Access deployment with Prisma Agent requires a Mobile User subscription, and Palo Alto Networks says an account representative must activate the agent feature.checked 4 Oct 2026
- Limit: licensing complexity
- An independent validated review cites complicated licensing and pricing plus a steep learning curve.checked 21 Oct 2026
- Limit: storage
- An independent reviewer specifically flags storage limits as a product drawback.checked 21 Oct 2026
- Limit: support responsiveness
- Gartner’s dislikes section identifies slow TAC or support response during P1 and critical incidents.checked 21 Oct 2026
The company
- Company
- Palo Alto Networks lists its corporate headquarters at 3000 Tannery Way, Santa Clara, California, and says it was incorporated in 2005.checked 4 Oct 2026
- Company founded
- Palo Alto Networks was founded in 2005.checked 21 Oct 2026
- Company headquarters
- The corporate headquarters is at 3000 Tannery Way, Santa Clara, California.checked 21 Oct 2026
- Company legal name
- The maker is legally named Palo Alto Networks, Inc.checked 21 Oct 2026
- Company size
- Palo Alto Networks reports more than 16,000 employees and more than 70,000 customers globally.checked 21 Oct 2026
- Founded
- 2005checked 23 Sep 2026
- Funding and ownership
- Crunchbase lists Palo Alto Networks as a public company with seven investors, including Northgate Capital and Icon Ventures.checked 21 Oct 2026
- Headquarters
- Santa Clara, California, United Stateschecked 23 Sep 2026
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