Pooltrackr
Pooltrackr is paid pool and spa management software for independent pool shops, pool servicing businesses, and franchises.
What Pooltrackr is
Pooltrackr is paid pool and spa management software for independent pool shops, pool servicing businesses, and franchises. It combines water testing, customer and pool records, technician work, scheduling, billing, accounts, inventory, and point of sale. A master database can preserve a pool’s history when ownership changes and connect multiple customers for split bills. Scheduling includes route optimisation, seasonal recurrences, digital quote approval, and automated SMS and email reminders. The chemical calculator provides dosage recommendations and can wirelessly sync with Palintest 9, Palintest 25, SpinLab, and SpinTouch devices. Its iOS and Android app supports GPS navigation, job notes, water tests, photos, customer messaging, and on-site payments. Integrations include Xero, Stripe, and Lightspeed. Plans are Lab at $49 a month, Field at $66 a month, and Pro at $115 a month. A 30-day trial is available, but there is no free plan. Availability is currently limited to Australia and New Zealand.
Good
- Customer and pool history database
- Route optimisation and recurring scheduling
- Wireless water-testing device syncing
- iOS and Android technician app
- Xero, Stripe, and Lightspeed integrations
Watch out
- No free plan
- Currently available only in Australia and New Zealand
- Paid plans start at $49 a month
Who it suits
Pooltrackr suits independent pool shops, pool servicing businesses, and franchises needing records, scheduling, testing, and billing tools. It is intended for teams working on iOS or Android as well as in-store systems.
Verdict
Pooltrackr brings pool records, field work, water testing, scheduling, and payments into one service. Its regional availability and paid-only model are important considerations.
Plans and prices
From Pooltrackr's own pricing page, checked 9 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Lab | $49 a month | 1 x Lab · In-store water testing · Chemical calculator · Branded reports and instructions |
| Field | $66 a month | 1 x Tech · 1 x Admin · In-field water testing · Job management, scheduling, and route optimisation · Invoicing, payments, integrations, and reporting |
| Pro | $115 a month | 1 x Lab · 1 x Tech · 1 x Admin · In-store and in-field water testing · Job management, scheduling, invoicing, payments, integrations, and reporting |
| Enterprise | Priced on request | Pricing by discussion; designed for enterprise businesses |
The facts
Each one read from Pooltrackr's own pages, with the date it was checked.
What it does
- Availability
- The site says Pooltrackr is currently available only in Australia and New Zealand.checked 9 Oct 2001
- Customer and pool records
- Users can keep a master customer and pool database, retain pool history when owners change, and link multiple customers to a pool for split bills.checked 9 Oct 2001
- Data retention
- The privacy policy says personal information is ordinarily retained while a user is registered and for three months after account closure, subject to legal or other stated exceptions.checked 9 Oct 2001
- Integrations
- The features page lists Xero for accounting, Stripe for card payments, and Lightspeed for point of sale.checked 9 Oct 2001
- Privacy and security
- The privacy policy says Pooltrackr takes physical, administrative, personnel, and technical steps to protect personal information, while stating it cannot guarantee security.checked 9 Oct 2001
- Purpose
- Pooltrackr is pool and spa management software combining water testing, customer and pool records, technician tools, GPS, billing, accounts, inventory, and point of sale.checked 9 Oct 2001
- Scheduling
- The platform supports job scheduling, route optimisation, seasonal recurrences, digital quote approval, and automated SMS and email reminders.checked 9 Oct 2001
- Support
- The site advertises 1-on-1 support.checked 9 Oct 2001
- Target users
- The product is presented for independent pool shops, pool servicing businesses, and franchises.checked 9 Oct 2001
- Water testing
- Pooltrackr provides a chemical calculator with dosage recommendations and wireless syncing for Palintest 9, Palintest 25, SpinLab, and SpinTouch devices.checked 9 Oct 2001
The company
- Company
- The privacy policy identifies the operator as Pooltrackr Pty Ltd, trading as Pooltrackr.checked 9 Oct 2001
Where it runs
- Mobile app
- The Pooltrackr app is available on iOS and Android and supports GPS navigation, job notes, water tests, photos, customer messaging, and on-site payments.checked 9 Oct 2001
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