Pool Guy
Pool Guy is a mobile and web app for pool service businesses and sole traders.
What Pool Guy is
Pool Guy is a mobile and web app for pool service businesses and sole traders. It organizes customer directories, multiple pools per client, pool specifications, service histories, visit records, and photos. Teams can record water readings and chemical applications, use dosage calculators, and review chemistry trends. Scheduling includes recurring services, while billing tools cover invoicing and payment tracking; payment processing itself is excluded. Repair work orders, parts, profitability tracking, professional reports, and analytics are also listed. Owner, Admin, and Technician roles provide different access levels, and multi-company accounts keep subscriptions and data separate. Technicians can record poolside details offline and sync them after reconnecting. Pool Guy is available on Android, iOS, and web, with requirements including iOS 13 or later, Android 6.0 or later, a modern browser, and internet access. The 30-day free trial requires payment details and converts automatically to a paid subscription unless cancelled. Subscription tiers set usage limits, and exceeding them can prompt upgrades or restrict features or adding records.
Good
- Stores service histories, visit logs, and pool photos.
- Includes chemical dosage calculators and chemistry trends.
- Technicians can record data offline and sync later.
- Supports Owner, Admin, and Technician roles.
Watch out
- Individual pool owners cannot register or access it.
- Trial requires payment details and auto-converts unless cancelled.
- Payment processing is excluded from billing and revenue tracking.
- Subscription tiers can restrict usage or adding records.
Who it suits
Pool Guy is for pool service businesses and sole traders managing customer pools, service schedules, chemistry, repairs, and billing. Individual pool owners and consumers cannot register or access the app.
Verdict
Pool Guy brings pool records, field service, chemistry, repairs, and billing into one system for service businesses. Consider its trial conversion and tier-based usage limits before signing up.
The facts
Each one read from Pool Guy's own pages, with the date it was checked.
Money
- Billing
- The terms describe monthly and annual auto-renewing subscriptions, with mobile payments through Apple or Google and web payments through Stripe.checked 5 Oct 2001
- Scheduling and billing
- Features include recurring service schedules, invoicing and payment tracking; the Terms clarify that payment processing is excluded from billing and revenue tracking.checked 5 Oct 2001
- Trial
- New users receive a 30-day free trial with payment details required, and the subscription converts automatically to paid unless cancelled.checked 5 Oct 2001
What it does
- Business audience
- The service is exclusively for pool service businesses and sole traders; individual consumers and pool owners cannot register or access the app.checked 5 Oct 2001
- Chemistry tools
- The app provides chemical dosage calculators and tracks water readings, chemical applications and historical chemistry trends.checked 5 Oct 2001
- Data handling
- Pool Guy says it processes end-customer data on the service business's instructions and does not use that data for marketing, sell or rent it, or contact end customers directly.checked 5 Oct 2001
- Data retention
- While an account is active, end-customer data retention is listed as 18 months for Starter, 36 months for Professional, and unlimited for Business; cancelled accounts have a 90-day export window.checked 5 Oct 2001
- Data retention limit
- While an account is active, end-customer data is retained for 18 months on Starter, 36 months on Professional and without a stated time limit on Business until the user deletes it.checked 5 Oct 2001
- Integrations and providers
- The privacy policy names Firebase, RevenueCat, Stripe, Sentry, PostHog and app stores as service providers; it does not identify third-party product integrations.checked 5 Oct 2001
- Offline use
- The app can record data poolside without an internet connection and sync it when connectivity returns.checked 5 Oct 2001
- Operating requirements
- The Terms list iOS 13 or later, Android 6.0 or later, a modern browser and an internet connection as technical requirements.checked 5 Oct 2001
- Pool and customer records
- Users can maintain client directories with multiple pools, pool details, service histories, visit logs and photos.checked 5 Oct 2001
- Pool records
- The app stores pool information and service history, including pool specifications, visits, water testing, chemicals, repairs, notes, and photos.checked 5 Oct 2001
- Purpose
- Pool Guy is a mobile and web app for pool service companies to manage pools, schedule services, track chemicals and handle repairs.checked 5 Oct 2001
- Repairs and analytics
- Pool Guy supports repair work orders, parts and profitability tracking, professional reports and profitability analytics.checked 5 Oct 2001
- Security
- The maker says it uses encryption in transit and at rest, Firebase Authentication, Firebase App Check, Google Cloud infrastructure, password hashing and activity monitoring.checked 5 Oct 2001
- Support
- The terms list support, legal, privacy, and data protection contact at [email protected], Monday through Friday, 9:00 AM–5:00 PM NZST/NZDT.checked 5 Oct 2001
- Usage limits
- Subscription tiers determine usage limits, and exceeding them can trigger upgrade prompts, feature restrictions, or blocks on adding records.checked 5 Oct 2001
The company
- Headquarters
- Whitby, Porirua, New Zealandchecked 28 Sep 2001
- Team access
- The app offers Owner, Admin and Technician roles, and supports multiple companies with separate subscriptions and data segregation.checked 5 Oct 2001
- Team tools
- The terms describe Owner, Admin, and Technician role-based access levels and support for multi-company accounts with separate subscriptions and data segregation.checked 5 Oct 2001
Alternatives to Pool Guy
- 1
Pool Service Software (PSS)
Free planAndroidiOSWeb7.3From $0.95 a month - 2
PoolBoss
Free planAndroidiOSWebAPI7.3From $29 a month - 3
Pool IQ
Free planAndroidiOSWeb7.2From $29 a month - 4
QuoteIQ
AndroidiOSWeb7.1From $29.99 a month - 5
IRONGRID
AndroidiOSWeb7.0From $39 a month - 6
OneBookPlus
Free planAndroidiOSWebAPI7.0From A$29 a month