Pinstripe Fleet
Pinstripe Fleet is an operations platform for businesses that send crews out to work.
What Pinstripe Fleet is
Pinstripe Fleet is an operations platform for businesses that send crews out to work. Its eight modules cover customers, jobs, scheduling, invoices, time tracking, vehicles, equipment, and a customer portal. Scheduling offers day, week, and employee views, recurring appointments, travel buffers, and a dispatch board with drag-and-drop and keyboard controls. Job records can include statuses, assignments, checklists, proof-of-work media, and an activity timeline. Customers can approve or decline mobile-friendly estimates and follow job progress through private links verified by ZIP code or the last four phone digits. Businesses connect their own Stripe account for card payments, which go to their bank account. Crews can work in a phone browser; clock and job-status changes can queue when service drops, but photos and other records need a connection. The platform offers eight report surfaces with saved views, filters, and CSV export. Outgoing communications are email; text messaging remains switched off pending carrier approval. Pinstripe Fleet is available on web and iOS, with paid plans from $79/mo.
Good
- Scheduling includes recurring appointments and travel buffers.
- Customers can follow job progress through private links.
- Reports support saved views, filters, and CSV export.
- Clock and job-status changes can queue offline.
Watch out
- Photos and other records require a connection.
- Outgoing communications are email only.
- Businesses connect their own Stripe account for card payments.
- Available on web and iOS.
Who it suits
Pinstripe Fleet suits field-service businesses such as cleaning, landscaping, pest control, HVAC, property maintenance, pool service, courier, and moving companies. It may be useful to teams coordinating crews, jobs, and customer updates.
Verdict
Pinstripe Fleet covers dispatch, job records, payments, and customer-facing progress links. Its offline support is limited to clock and job-status changes, and text messaging is not currently enabled.
The facts
Each one read from Pinstripe Fleet's own pages, with the date it was checked.
What it does
- Access controls
- The product lists five access levels, and says pricing information is not sent to users who lack permission to see it.checked 3 Oct 2026
- AI assistant
- An in-app assistant answers operational questions through a permissioned tool registry scoped to enabled modules and the user’s role, and each call is audited.checked 3 Oct 2026
- Customer portal
- Customers can view job progress through private links verified with ZIP code or the last four digits of a phone number, without creating a login.checked 3 Oct 2026
- Data isolation
- The maker says each business’s data is isolated at the database level and support visits are shown in the workspace and logged.checked 3 Oct 2026
- Demo
- The site invites prospective customers to request a live workflow walkthrough and says no card is required.checked 2 Oct 2026
- Estimates
- Customers can approve or decline estimates on a mobile-friendly page, and the business can see its approval rate and median decision time.checked 3 Oct 2026
- Intended users
- The maker describes it as suitable for businesses that send people to work on-site, including cleaning, landscaping, HVAC, pest control, pool service, courier, and moving companies.checked 3 Oct 2026
- Jobs
- Job records can include configurable statuses, assignments, checklists, proof-of-work media, and an activity timeline from request to invoice.checked 3 Oct 2026
- Location sharing
- Technicians can share an approximate distance with a customer for one visit while marked on the way; the site says it does not provide a map or location history.checked 2 Oct 2026
- Messaging limit
- The site says outgoing communications are email today and text messaging is switched off pending carrier approval.checked 2 Oct 2026
- Mobile and offline use
- Crews can use the product in a phone browser; clock-in, clock-out, and job-status changes can queue offline, while photo uploads require a connection.checked 3 Oct 2026
- Modules
- Its eight operational modules are Customers, Jobs, Schedule, Invoices, Time tracking, Vehicles, Equipment, and Customer Portal.checked 2 Oct 2026
- Payments
- Businesses connect their own Stripe account so customers can pay invoices by card, with payments sent to the business's bank account.checked 2 Oct 2026
- Payments integration
- Customers pay invoices through the business’s own Stripe account, with payment updates posted from Stripe webhooks.checked 3 Oct 2026
- Purpose
- Pinstripe Fleet helps field service businesses schedule and dispatch jobs, track crew time and equipment, capture proof of work, invoice customers, and collect payment.checked 3 Oct 2026
- Reporting
- The product provides eight report surfaces with saved views, filters, and CSV export.checked 3 Oct 2026
- Scheduling
- Scheduling includes day, week, and employee calendar views, recurring appointments, travel buffers, and a dispatch board with drag-and-drop and keyboard controls.checked 3 Oct 2026
- Text messaging
- The maker says outbound communications are currently by email; text messaging is built but switched off while carrier approval is pending.checked 3 Oct 2026
The company
- Headquarters
- New York, United Stateschecked 28 Sep 2026
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