PingOne
PingOne is a web-based identity and access service for workforce and customer applications.
What PingOne is
PingOne is a web-based identity and access service for workforce and customer applications. It provides single sign-on, authentication, adaptive access policies, built-in multi-factor authentication, and lifecycle provisioning. Listed SSO protocols are SAML, OpenID Connect, and OAuth 2.0. Directory connections include PingOne Directory, Microsoft Active Directory, LDAP, and Microsoft 365, while provisioning uses SCIM. Workforce Essential costs $3 a month, and Workforce Plus costs $6 a month; each requires an annual contract and a 5,000-user minimum. Customer Essential includes no-code identity orchestration, SSO and authentication policies, customer profiles and preference management, and inbound SCIM provisioning. Customer Plus adds adaptive MFA, authentication methods, mobile-app MFA, trusted-device management, and API access management. The Passwordless customer plan covers passwordless orchestration flows, risk policies, and customer profile management, with pricing available through sales. PingOne has no free plan but offers a 30-day trial.
Good
- Supports SAML, OIDC, and OAuth 2.0
- Includes adaptive access and built-in MFA
- Connects major directories and Microsoft 365
- Provides SCIM lifecycle provisioning
- Offers a 30-day trial
Watch out
- No free plan is available
- Workforce plans require 5,000 users minimum
Who it suits
PingOne suits organizations managing workforce or customer identities through web-based SSO, authentication, MFA, directory integration, and provisioning. The workforce plans target deployments meeting the stated annual contract and 5,000-user minimum.
Verdict
PingOne covers workforce and customer identity scenarios with standard protocols, directory connections, MFA, and SCIM. Buyers should account for its paid model, annual workforce commitment, and minimum user requirement.
Plans and prices
From PingOne's own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| PingOne for Workforce Essential | $3 a month | 5,000 user minimum · Based on annual contract for 5,000 user minimum |
| PingOne for Workforce Plus | $6 a month | 5,000 user minimum · Based on annual contract for 5,000 user minimum |
| PingOne for Customers Essential | Priced on request | No-code identity orchestration · SSO and authentication policies · Customer profiles and preference management · Inbound provisioning with SCIM |
| PingOne for Customers Plus | Priced on request | Everything in Essential · Adaptive MFA and authentication methods · Mobile-app MFA and trusted-device management · API access management |
| PingOne for Customers Passwordless | Priced on request | Contact sales for pricing · Passwordless orchestration flows, risk policies, and customer profile management |
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