OrderMate
OrderMate is a point-of-sale system for hospitality venues such as restaurants, cafés, bars, pubs, franchises, and quick-service restaurants.
What OrderMate is
OrderMate is a point-of-sale system for hospitality venues such as restaurants, cafés, bars, pubs, franchises, and quick-service restaurants. Its POS supports table service, quick sales, bar tabs, phone orders, pickup and delivery, at-table ordering, split bills, and reservations. WaiterMate manages front-of-house orders and payments; OfficeMate covers back-of-house setup, menus, promotions, reporting, and analytics. StockMate syncs with the POS for stock control, stocktakes, cost-of-goods tracking, and reordering. OrderMate Portal presents live POS data and reports in a web app for computers, phones, and tablets, and is included free on support plans. TouchPrep xPress organizes kitchen prep dockets on a tablet or touchscreen and can trigger workflows such as SMS notifications. The system supports offline operation, table management, kitchen displays, and staff permissions with audit records. It is available on Android, iOS, Windows, and the web, with an API. OrderMate says its on-premise POS stores essential sales information locally and operates without internet connectivity. Pricing is available on request.
Good
- Supports table service, pickup, and delivery
- StockMate supports stocktakes and reordering
- Portal included free on support plans
- POS can operate without internet connectivity
- 24/7 emergency support advertised
Watch out
- POS pricing is available on request
- Portal reports remain on the venue POS server
- HungryHungry eBOL-style order flow requires supported integration
Who it suits
OrderMate suits new or established hospitality venues, including multi-site groups and franchises. Its range of ordering, inventory, and kitchen tools may fit venues with both front- and back-of-house workflows.
Verdict
OrderMate covers hospitality sales alongside inventory, reporting, and kitchen operations, with offline POS operation listed. Ask for a tailored quote to understand the cost for your venue.
The facts
Each one read from OrderMate's own pages, with the date it was checked.
What it does
- Access controls
- The POS provides staff permission levels and audit records for actions including orders, discounts, payments, deletions and voids.checked 2 Oct 2026
- API
- OrderMate describes a custom transaction data API that developers can use to pull sales data into their own apps.checked 3 Oct 2026
- Connectivity
- OrderMate says its on-premise POS stores essential sales information locally and operates regardless of internet connectivity.checked 3 Oct 2026
- Integrations
- OrderMate lists integrations across online ordering, reservations, accounting, rostering, marketing, payments, and other hospitality categories.checked 3 Oct 2026
- Intended users
- The company says its system can be tailored to new and established venues, multi-site groups, franchises, restaurants, pubs, cafes, and quick-service venues.checked 3 Oct 2026
- Inventory
- StockMate syncs inventory management with the POS and supports stock counts and reorder tracking.checked 3 Oct 2026
- Kitchen operations
- TouchPrep xPress displays and organizes kitchen prep dockets on a tablet or touchscreen and can trigger workflows such as SMS notifications.checked 3 Oct 2026
- Management software
- WaiterMate handles front-of-house orders and payments, while OfficeMate provides back-of-house configuration, menu management, promotions, reporting and analytics.checked 2 Oct 2026
- Named integration
- The HungryHungry integration sends QR-code dine-in and pickup or delivery orders to OrderMate POS and syncs menu and pricing changes.checked 2 Oct 2026
- Named partners
- The site identifies HungryHungry as its at-table ordering partner and displays Uber Eats, DoorDash, and Menulog among its integrations.checked 3 Oct 2026
- Ordering
- The POS supports table service, quick sales, bar tabs, phone orders, and pickup and delivery orders.checked 3 Oct 2026
- Pricing
- The site directs prospective customers to enquire for a tailored solution and does not state a public POS price on the pages reviewed.checked 3 Oct 2026
- Product
- OrderMate is a point-of-sale system built for hospitality venues, including restaurants, cafes, bars, and franchises.checked 3 Oct 2026
- Purpose
- OrderMate provides hospitality point-of-sale systems for venues such as restaurants, cafés, bars, pubs, franchises and quick-service restaurants.checked 2 Oct 2026
- Reporting
- OrderMate Portal provides remote access to live POS data and reporting through a device-adaptive web portal.checked 3 Oct 2026
- Security
- OrderMate Portal says it does not store report data and connects to the venue POS over the internet using SSL; report data remains on the venue POS server.checked 2 Oct 2026
- Security controls
- The POS supports staff permissions by access level and audit tracking of orders, discounts, payments, deletions, and voids.checked 3 Oct 2026
- Subscription
- The company says software updates are included with the subscription and that systems are monitored proactively.checked 2 Oct 2026
- Support
- OrderMate advertises 24/7 emergency support and offers help guides, ticket requests, live chat, and phone support.checked 3 Oct 2026
The company
- Company history
- OrderMate says it has served hospitality businesses since 2001.checked 3 Oct 2026
- Founded
- 2001checked 28 Sep 2026
Money
- Portal cost
- OrderMate Portal is included free on all OrderMate support plans.checked 2 Oct 2026
Alternatives to OrderMate
- 1
Loyverse
Free planAndroidiOSWebAPI8.2Free plan - 2
SpotOn Restaurant
Free planAndroidiOSWebAPI8.2From $50 a month - 3
Lightspeed Restaurant
AndroidiOSWebmacOS7.3From $69 a month - 4
Sapaad
AndroidiOSWebAPI7.2From $99 a month - 5
Epos Now
AndroidiOSWebWindows7.1 - 6
Rezku
AndroidiOSWeb7.1From $50 a month