Orange CRM

What Orange CRM is

Orange CRM is a workspace for pharmaceutical companies managing commercial operations and field teams. It runs on Android, iOS, and the web, with tools for setting territories, assigning representatives, defining user roles, and organizing reporting hierarchies. Managers can review daily call reports in a queue that flags exceptions and approve them with one click. The system also handles daily, weekly, and quarterly plan approvals, plus multi-level expense reviews with receipt audits and SAP routing after approval. Dashboards break down coverage, productivity, product performance, and expenses by representative, territory, zone, and time period. Managers can ask questions about team data in plain English and get a chart, the underlying rows, and a suggested follow-up. Additional manager and headquarters features include product signals, competitor intelligence, territory gap analysis, and rep coaching signals. The connected FieldRep app is an offline-first progressive web app that can install on a phone and sync reports when connectivity returns. Pricing is on request; trial access is available in 48 hours, with migration help and a dedicated implementation team described by Orange Labs.