Salesforce Life Sciences Cloud
Salesforce Life Sciences Cloud is an engagement platform for Pharma, MedTech, Consumer, and Animal Health organizations, spanning clinical, medical, commerci…
What Salesforce Life Sciences Cloud is
Salesforce Life Sciences Cloud is an engagement platform for Pharma, MedTech, Consumer, and Animal Health organizations, spanning clinical, medical, commercial, and patient services work. Its intended product-journey support includes trial site selection, regulatory approvals, market access, and patient adherence. Customer Engagement tools help commercial and medical field teams plan, carry out, and track interactions with healthcare organizations and professionals across visits, virtual meetings, email, and digital touchpoints. Agentforce is described as automating complex tasks and supporting research and development and team productivity. The Customer Engagement product integrates with Data 360, MuleSoft, Tableau Next, and Agentforce; partner data sources include H1, Viz.ai, and IQVIA. Salesforce describes compliance support through AI monitoring, a Trust Layer, zero-copy integrations, and built-in GxP validation. An iPad app is listed as generally available with offline capability, and Salesforce documentation describes iOS setup. Salesforce says pricing may change and directs buyers to contact sales for detailed pricing.
Good
- Supports work across clinical, medical, and commercial functions.
- Field teams can track multiple engagement channels.
- Lists partner data sources including H1 and IQVIA.
- Built-in GxP validation is described.
- A 30-day trial is available.
Watch out
- No free plan.
- Detailed pricing requires contacting sales.
- Offline-capable app is listed for iPad.
Who it suits
Life Sciences Cloud is for Pharma, MedTech, Consumer, and Animal Health organizations. It may suit teams coordinating clinical, medical, commercial, or patient services work, including field engagement.
Verdict
Life Sciences Cloud spans field engagement, patient-related work, and other product-journey functions, with integrations and compliance capabilities described by Salesforce. Pricing is annual per user, and buyers are directed to sales for details.
Plans and prices
From Salesforce Life Sciences Cloud's own pricing page, checked 29 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Life Sciences Cloud Core | $350 a month | Life Sciences data models · Revenue Cloud Advanced · Sales Emails · 500K Flex Credits/org/year · Billed annually; USD/User/Month |
| Life Sciences Cloud Advanced | $525 a month | Everything in Core plus more AI, storage, automation, and security · 1M Flex Credits/org/year · Billed annually; USD/User/Month |
| Life Sciences Cloud Sales Max | $700 a month | Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year · Billed annually; USD/User/Month |
| Life Sciences Cloud Service Max | $700 a month | Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year · Billed annually; USD/User/Month |
| Life Sciences Cloud Sales & Service Max | $725 a month | Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year · Billed annually; USD/User/Month |
The facts
Each one read from Salesforce Life Sciences Cloud's own pages, with the date it was checked.
What it does
- AI and automation
- Salesforce says Agentforce can automate complex tasks and streamline workflows to support research and development and team productivity.checked 29 Sep 2026
- Clinical and patient engagement
- The platform is designed to support work across the product journey, including trial site selection, regulatory approvals, market access, and patient adherence support.checked 29 Sep 2026
- Compliance
- Salesforce describes compliance support through AI monitoring, a Trust Layer, zero-copy integrations, and built-in GxP validation.checked 29 Sep 2026
- Integrations
- The Customer Engagement product integrates with Data 360, MuleSoft, Tableau Next, and Agentforce, and its roadmap page lists Outlook and Google Calendar integrations.checked 29 Sep 2026
- Offline use
- Salesforce says most of the commercial Customer Engagement capabilities on its roadmap page will be available for online and offline use, and lists an offline-enabled iPad app as generally available.checked 29 Sep 2026
- Pricing qualification
- Salesforce says its pricing page is for information purposes, is subject to change, and directs buyers to contact sales for detailed pricing.checked 29 Sep 2026
- Product scope
- Salesforce describes Life Sciences Cloud as an AI-first engagement platform for Pharma, MedTech, Consumer, and Animal Health organizations across clinical, medical, commercial, and patient services functions.checked 29 Sep 2026
- Security inheritance
- Salesforce says the native platform architecture inherits Einstein Trust Layer capabilities, Agentforce updates, security patches, and mobile capabilities without custom integration work.checked 29 Sep 2026
- Support and success
- Salesforce lists a Premier Success Plan among the included Core edition features.checked 29 Sep 2026
- Third-party data
- Salesforce lists H1, Viz.ai, and IQVIA as partner data sources that can be brought into the application through Data 360.checked 29 Sep 2026
The company
- Commercial field teams
- Life Sciences Cloud for Customer Engagement helps commercial and medical field teams plan, execute, and track HCO and HCP engagement across in-person visits, virtual meetings, email, and digital touchpoints.checked 29 Sep 2026
- Founded
- 1999checked 28 Sep 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
- Maker history
- Salesforce says it was founded in 1999 and identifies San Francisco as its home and headquarters.checked 29 Sep 2026
Where it runs
- Mobile platform
- Salesforce documentation describes setting up the Life Sciences Cloud mobile app for iOS on iPad.checked 29 Sep 2026
Money
- Trial
- The pricing page offers a free 30-day trial with no credit card or installation required.checked 29 Sep 2026
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