18.4
Jira is a project management tool for teams that need to plan, organize and track work.
Free planAndroidiOSWeb
Alternatives to Oracle Service
28.0
Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.
AndroidiOSWeb
38.0
AndroidiOSWeb
- 4
InvGate Service Desk
AndroidiOSWebAPI7.9From $500 a year - 5
Zendesk Guide
Zendesk Guide is a paid web knowledge-base product for publishing help-center articles to internal and external audiences.
AndroidiOSWebAPI7.9From $19 a month - 6
Whatfix
Whatfix is an enterprise digital adoption platform for helping organizations and users get more value from their software.
Free planAndroidiOSWebAPI7.8Free plan - 7
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb7.7From $19 a month - 8
Microsoft Dynamics 365 Sales
AndroidiOSWebAPI7.6 - 9
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.
AndroidiOSWebAPI7.5From $29 a month - 10
Freshdesk
Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.
Free planAPI7.4From $19 a month - 11
Help Scout
Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.
Free planAPI7.2From $25 a month - 12
Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 13
Capacity
AndroidiOSWebAPI7.0 - 14
Kustomer
Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.
AndroidiOSWebAPI6.8 - 15
LiveAgent
LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.
API6.8From $15 a month - 16
Ada
Ada is an agentic customer experience platform that provides AI customer service agents.
AndroidiOSWebAPI6.7 - 17
HubSpot Live Chat
Free planAndroidiOSWeb6.7Free plan - 18
Mavenoid
Mavenoid is an AI product support platform for companies that make products and devices.
AndroidiOSWebAPI6.7 - 19
Zoho Desk
Free planAPI6.6From ₹420 a month - 20
Kore.ai
WebAPISelf-hosted6.5 - 21
Pega Customer Service
Pega Customer Service is an omnichannel digital engagement solution for enterprises.
AndroidiOSWebAPI6.5 - 22
Helpshift
Helpshift combines technology, AI, and human services for gaming studios working across support, engagement, trust and safety, and community.
AndroidiOSWebAPI6.3 - 23
LivePerson Conversational Cloud
LivePerson Conversational Cloud is a web-based platform for managing customer conversations across voice and messaging.
Web6.1 - 24
SAP Commerce Cloud
WebAPI6.1 - 25
Unthread
WebAPI6.1From $75 a month - 26
Decagon
WebAPI6.0 - 276.0
- 28
Gladly
WebAPI5.9 - 295.9From $4 a month
- 30
Inbenta
Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.
WebAPI5.8