OpenTrack
OpenTrack provides container tracking and visibility for logistics professionals through a web app and integrations.
What OpenTrack is
OpenTrack provides container tracking and visibility for logistics professionals through a web app and integrations. Its current coverage is North American import containers, drawing on information from ocean carriers, terminals, rail carriers, vessel schedules, AIS providers, and other sources. Tracking can be started with a Master Bill of Lading, container number, and ocean carrier SCAC. The service flags exceptions such as rolled cargo, delays, and demurrage or detention risks, and supports customized reports and scheduled alerts. Carrier and lane performance analytics and predictive visibility help with arrival planning. It also offers a branded customer portal and document management. The API supports data requests or webhooks and can track by booking number, master bill number, or container. OpenTrack says tracking updates arrive multiple times per day. Its usage-based plan charges by container, with monthly or annual billing; annual commitments receive volume-based discounts. The maker says API use, additional users, and implementation support have no additional fees. Pricing is on request.
Good
- Tracks North American import containers.
- Provides scheduled alerts and customized reports.
- API supports data requests and webhooks.
- Offers a branded customer portal and document management.
- No additional fees for API usage or extra users.
Watch out
- Current coverage is North American import containers.
- Pricing is available on request.
- Plan charges are based on container usage.
Who it suits
It suits freight forwarders, trucking carriers, customs brokers, importers, exporters, and logistics technology providers tracking North American import containers. Teams can also use its portal, reporting, analytics, and API capabilities for shipment visibility and collaboration.
Verdict
OpenTrack combines container visibility, exception alerts, analytics, and customer collaboration tools. Its stated geographic and import-container coverage should be checked against the shipments a team needs to track.
Plans and prices
From OpenTrack's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Usage-based | Priced on request | Per-container usage basis · No additional fees for API usage, additional users, or implementation support · Monthly or annual billing; annual commitments receive volume-based discounts. |
The facts
Each one read from OpenTrack's own pages, with the date it was checked.
What it does
- Alerts and reporting
- The platform reports exceptions such as rolled cargo, delays, and demurrage and detention risks, and supports customized reports and scheduled alerts.checked 2 Oct 2026
- Analytics and prediction
- OpenTrack offers carrier and lane performance analytics and predictive visibility for shipment arrival planning.checked 2 Oct 2026
- API
- The API supports data requests or webhooks, and can track by booking number, master bill number, or container.checked 2 Oct 2026
- Coverage
- The FAQ says the platform currently covers North American import containers using data from ocean carriers, terminals, rail carriers, vessel schedules, AIS providers, and other sources.checked 2 Oct 2026
- Customer collaboration
- OpenTrack offers a branded customer portal and document management.checked 2 Oct 2026
- Data update frequency
- OpenTrack says it delivers tracking updates multiple times per day.checked 2 Oct 2026
- Intended users
- The site identifies freight forwarders, trucking carriers, customs brokers, importers, exporters, and logistics technology providers as audiences.checked 2 Oct 2026
- Product
- OpenTrack provides container tracking and visibility software for logistics professionals through a web app and integrations.checked 2 Oct 2026
- Security and data minimization
- The FAQ says tracking requires specified shipment identifiers and that sensitive business information does not need to be received or stored.checked 2 Oct 2026
- Support
- The maker describes expert assistance from a team of freight operators and engineers, and offers a 30-minute demo with Q&A about data sources and coverage.checked 2 Oct 2026
- TMS integrations
- The maker lists integrations including Revenova, Turvo, Descartes, PortPro, CargoWise, Magaya, Cargologik, Shipwell, and Tai TMS.checked 2 Oct 2026
- Tracking setup
- For North American import containers, tracking can be initiated with a Master Bill of Lading, container number, and ocean carrier SCAC.checked 2 Oct 2026
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