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Open Practice

Open Practice is a legal practice management system developed with Australian legal professionals and used by mid-to-large firms.

Place
#12 of 33
Score
6.6
Open Practice's website

What Open Practice is

Open Practice is a legal practice management system developed with Australian legal professionals and used by mid-to-large firms. It combines trust accounting and financials with mobile support, new law models, fixed fee requirements and traditional practice management features. Matter-centric workflows and data integration support precedents, search, electronic contracts and document management. The product includes role-based security and integrates with GlobalX information searches and national conveyancing and settlement services, including PEXA. It also lists Microsoft Office and document management system integration. Open Practice is described as supporting locations with 5 to hundreds of concurrent users across multiple branches. The maker offers implementation, data conversion, project management, training, upgrades and customisation through a local team. It advertises per-user pricing and no long-term contracts; prices and demonstrations are available through its contact form. Free helpdesk services are part of an annually renewed Annual Maintenance and Support Agreement. The software is available on Android, iOS, web and Windows.

Good

  • Includes trust accounting and financials.
  • Supports precedents, electronic contracts and document management.
  • Integrates with PEXA and Microsoft Office.
  • Available on Android, iOS, web and Windows.
  • Maker offers implementation and data conversion.

Watch out

  • Pricing is available through the contact form.
  • Free helpdesk services require an annually renewed support agreement.

Who it suits

Open Practice may suit mid-to-large legal firms needing matter workflows, trust accounting and financials across multiple branches. Its stated capacity ranges from 5 to hundreds of concurrent users.

Verdict

Open Practice combines legal matter management with accounting and integrations relevant to Australian firms. Buyers should request a quote and note that free helpdesk services are tied to an annually renewed support agreement.

The facts

Each one read from Open Practice's own pages, with the date it was checked.

What it does

Accounting
The product page lists trust accounting and financials among its features.checked 4 Oct 2026
Additional integrations
The product page lists Microsoft Office and document management system integration.checked 4 Oct 2026
Audience
The maker describes Open Practice as supporting mid-to-large Australian law firms.checked 11 Oct 2026
Capacity
The software is described as supporting sites with 5 to hundreds of concurrent users across multiple branches.checked 4 Oct 2026
Contracts
The maker states there are no long-term contracts.checked 11 Oct 2026
Core features
It combines trust accounting, mobile support, new law models, fixed fee requirements, and traditional legal practice management features.checked 4 Oct 2026
Core functions
The software combines trust accounting, mobile access, fixed-fee requirements, new law models and traditional legal practice management features.checked 11 Oct 2026
Features
Listed features include customisable forms and precedents, reports, role-based security, trust accounting, financials, CRM, tasks and diary tools.checked 11 Oct 2026
Integrations
Open Practice integrates with GlobalX information searches and national conveyancing and settlement services, including PEXA.checked 11 Oct 2026
Other integrations
The product page lists Microsoft Office and document management system integration among its features.checked 11 Oct 2026
Pricing
The product page describes competitive per-user pricing but gives no amount.checked 11 Oct 2026
Pricing availability
For pricing and product information, including demonstrations, the maker directs visitors to its contact form.checked 4 Oct 2026
Pricing terms
The maker advertises per-user pricing, no long-term contracts, and free helpdesk services; free helpdesk services are part of an annually renewed Annual Maintenance and Support Agreement.checked 4 Oct 2026
Product
Open Practice is legal practice management software developed with Australian legal professionals.checked 11 Oct 2026
Scale
The system is described as supporting sites from 5 to hundreds of concurrent users across multiple branches.checked 11 Oct 2026
Security
The feature list includes role-based security.checked 11 Oct 2026
Services
Implementation, data conversion, project management, online or onsite training, upgrades and customisation are offered to clients.checked 11 Oct 2026
Support
The maker lists free helpdesk services as part of its Annual Maintenance and Support Agreement, renewed annually.checked 11 Oct 2026
Updates
The maker says software updates and new features are included in the annually renewed Annual Maintenance and Support Fee.checked 11 Oct 2026
Workflow
Matter-centric workflows connect precedents, search, electronic contracts and document management facilities.checked 11 Oct 2026

The company

Company history
GlobalX says it entered the legal practice management market with Open Practice in 2004.checked 11 Oct 2026
Founded
1994checked 28 Sep 2026
Headquarters
Brisbane, Queensland, Australiachecked 28 Sep 2026
Maker history
GlobalX says it was established in 1994 and is a privately owned Australian company with offices including Sydney, Melbourne, and Brisbane.checked 4 Oct 2026

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