OnTow
OnTow is cloud-based software for towing, roadside, and impound operations, serving owners, managers, drivers, and dispatchers.
What OnTow is
OnTow is cloud-based software for towing, roadside, and impound operations, serving owners, managers, drivers, and dispatchers. Smart Dispatch assigns jobs, tracks them in real time, and sends automated notifications. Its iOS and Android driver apps support GPS tracking, job updates, and digital signatures. Impound Management tracks stored vehicles, fees, releases, and documentation, while Fleet Management covers maintenance, expenses, inspections, and operations. Automated Billing creates invoices, tracks payments, and integrates with QuickBooks. Reports cover revenue, driver performance, job statistics, and business insights. OnTow also includes a marketplace for tow trucks, equipment, and parts, plus a community forum for industry discussions and tips. The Professional Plan costs C$35 a month, billed monthly, and includes up to five users and ten vehicles. Subscriptions renew automatically and are non-refundable; users can cancel at any time, with cancellation before renewal needed to avoid future charges. The site states that support is available 24/7 and uptime is 99.9%.
Good
- Dispatch includes job assignment and real-time tracking
- Driver apps support GPS and digital signatures
- Billing integrates with QuickBooks
- Impound tools track fees and releases
- Plan includes marketplace and forum access
Watch out
- Professional Plan costs C$35 a month
- Plan is limited to five users and ten vehicles
- Subscriptions renew automatically and are non-refundable
Who it suits
OnTow suits towing and roadside businesses that need dispatch, driver tools, impound tracking, fleet oversight, or billing. The Professional Plan is aimed at teams of up to five users managing up to ten vehicles.
Verdict
OnTow brings dispatch, driver apps, impound management, fleet tools, and billing into one cloud service. Note the plan limits and non-refundable monthly billing terms before subscribing.
Plans and prices
From OnTow's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Professional Plan | C$35 a month | Up to 5 users · Up to 10 vehicles · Basic dispatch · Mobile apps · GPS tracking · Impound management · Email support · Forum access · Marketplace access · monthly |
The facts
Each one read from OnTow's own pages, with the date it was checked.
Money
- Billing integration
- Automated Billing generates invoices, tracks payments, and integrates with QuickBooks.checked 1 Oct 2026
- Billing terms
- Subscriptions are billed monthly at $35 CAD, renew automatically, and are non-refundable because access is provided immediately.checked 1 Oct 2026
What it does
- Cancellation
- The site states that subscriptions can be cancelled at any time, with cancellation before renewal required to avoid future charges.checked 1 Oct 2026
- Community forum
- The Community Forum includes CVOR and MTO discussions, maintenance tips, business practices, and industry news.checked 1 Oct 2026
- Data protection
- OnTow states that it uses secure redundant infrastructure with automatic backups, vulnerability scanning, patching, and audit trails.checked 1 Oct 2026
- Fleet management
- Fleet Management monitors vehicle maintenance, expenses, inspections, and fleet operations.checked 1 Oct 2026
- Impound management
- Impound Management tracks impounded vehicles, storage fees, and releases with documentation.checked 1 Oct 2026
- Marketplace
- The Marketplace lets users buy and sell tow trucks, equipment, and parts, with listings, messaging, and verified business accounts.checked 1 Oct 2026
- Privacy
- OnTow states that it does not sell personal information and shares data only with service providers needed to deliver the platform.checked 1 Oct 2026
- Product scope
- OnTow is cloud-based towing, roadside, and impound software for owners, managers, drivers, and dispatchers.checked 1 Oct 2026
- Reporting
- Advanced Reports cover revenue, driver performance, job statistics, and business insights.checked 1 Oct 2026
- Smart dispatch
- Smart Dispatch provides intelligent job assignment, real-time tracking, and automated notifications.checked 1 Oct 2026
- Support and uptime
- The site states 24/7 support availability and 99.9% uptime.checked 1 Oct 2026
- Transport security
- OnTow states that data in transit is protected with TLS 1.2+ encryption and that role-based access controls restrict data visibility.checked 1 Oct 2026
The company
- Headquarters
- Quetta, Pakistanchecked 28 Sep 2026
Where it runs
- Mobile apps
- Driver mobile apps support iOS and Android, GPS tracking, job updates, and digital signatures.checked 1 Oct 2026
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