Onguard Collections
Onguard Collections uses CaseControl to manage unpaid invoices after amicable dunning has not collected them.
What Onguard Collections is
Onguard Collections uses CaseControl to manage unpaid invoices after amicable dunning has not collected them. It is intended for collection agencies, bailiffs, collection lawyers, and in-house special asset departments. The web-based responsive application supports bulk processing and high case volumes, with automatic digital files; third parties can access assigned cases online and users can initiate and monitor actions. Features include registration of legal and non-legal time, SMS messaging, payment-provider links, dashboards, agendas, cash-flow forecasting, and performance indicators. The CreditManager API can transfer overdue invoices and special management requests to collection agencies, then exchange case-status and file updates. The broader CreditManager solution includes risk scoring using internal and external data, flexible dunning workflows, dispute management, payment arrangements, and a Debtor Portal for invoice copies and payment links. Onguard describes CaseControl as supporting multiple languages and currencies, unlimited users and data, and a tailored interface. Pricing is on request; the listed CreditManager plan is billed as “Request a demo.”
Good
- Supports bulk case processing and automatic digital files.
- Third parties can access assigned cases online.
- Includes dashboards, agendas, and cash-flow forecasting.
- Debtor Portal offers invoice copies and payment links.
Watch out
- Pricing is available on request.
- The listed plan is billed as “Request a demo.”
Who it suits
CaseControl suits collection agencies, bailiffs, collection lawyers, and in-house teams handling special assets. The broader CreditManager features also suit finance teams seeking workflow automation, dispute management, and customer payment options.
Verdict
Onguard Collections combines case handling with integrations for transferring invoices and exchanging case updates. Its related CreditManager features cover dunning, disputes, risk scoring, and debtor self-service; pricing requires an inquiry.
Plans and prices
From Onguard Collections's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| CreditManager | Priced on request | cloud-based credit management · customizable workflows · Request a demo |
The facts
Each one read from Onguard Collections's own pages, with the date it was checked.
What it does
- Availability
- The hosting package states 99.8% availability, 14-day backup retention and data restoration within 1–4 hours during business hours.checked 1 Oct 2026
- Case collaboration
- Third parties can access assigned cases online, and users can initiate and monitor actions from the application.checked 1 Oct 2026
- Case processing
- The product supports high volumes and bulk processing of cases, with automatic digital files.checked 1 Oct 2026
- Collections
- Overdue invoices can be transferred to collection agencies and status changes are exchanged through integration.checked 1 Oct 2026
- Dashboards
- The product includes dashboards, agendas, cash-flow forecasting and performance indicators.checked 1 Oct 2026
- Debtor portal
- Debtor Portal integration lets customers access invoice copies and payment links and use self-service payment options.checked 1 Oct 2026
- Hosting
- The CaseControl factsheet describes its hosting as reliable and secure via AWS.checked 1 Oct 2026
- Integration
- Its CreditManager API integration transfers overdue invoices and special management requests to collection agencies and exchanges case status and file updates.checked 1 Oct 2026
- Integrations
- The solution integrates with major ERP systems and supports web-service data integration and APIs for dossier management.checked 1 Oct 2026
- Intended users
- It can be used by collection agencies, bailiffs, collection lawyers, or in-house special asset departments.checked 1 Oct 2026
- Languages and currencies
- The product is available in multiple languages and currencies.checked 1 Oct 2026
- Messaging and payments
- It includes SMS messaging and links to payment providers.checked 1 Oct 2026
- Payment services
- Email functionality includes integrated payment services.checked 1 Oct 2026
- Purpose
- CaseControl supports the next step in credit management when amicable dunning has not collected unpaid invoices.checked 1 Oct 2026
- Risk scoring
- Credit scoring uses internal and external data.checked 1 Oct 2026
- Scale and customization
- Onguard describes CaseControl as supporting unlimited users and data, with an interface that can be tailored to an organisation’s needs.checked 1 Oct 2026
- Security
- Hosting includes GDPR compliance, HTTPS encrypted connections, ISO/IEC 27001 certification, ISAE 3402/SOC 1/2/3 and PCI DSS Level 1.checked 1 Oct 2026
- Support
- Onguard provides customer-success managers, consultancy and a support team for implementation, go-live and later questions or extensions.checked 1 Oct 2026
- Support and training
- Onguard says Customer Success Managers are a central contact alongside consultancy and support teams, and that customer employees receive training.checked 1 Oct 2026
- Target users
- Onguard describes its solutions for finance professionals and organizations seeking faster payment, lower risk and improved cash flow.checked 1 Oct 2026
- Time registration
- It supports registration of both legal and non-legal time.checked 1 Oct 2026
- Web access
- CaseControl is web-based and responsive, and Onguard says it is accessible from any device.checked 1 Oct 2026
- Workflow automation
- It supports customer segmentation, flexible automatic dunning workflows, dispute management and payment arrangements.checked 1 Oct 2026
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