Next Please
Next Please is a paid feedback and roadmap service for SaaS teams.
What Next Please is
Next Please is a paid feedback and roadmap service for SaaS teams. Customers can create or vote on requests through a Feature Board, while teams can add requests by email or direct integrations such as Intercom and Help Scout. Autosuggestions and merge tools help reduce duplicate requests, and categories, tags, and statuses organize the request queue. Roadmaps can be arranged by priority and viewed as lists, boards, or timelines. Items can move into a changelog where teams schedule updates and add images or GIFs. Notifications can appear in an embedded JavaScript widget or arrive through email and Slack. Account items are internal by default, with controls for publishing selected content. The service runs on the web, through an API, and as an extension. Chrome extension features, roadmap timelines and tracks, and Autopilot are labeled beta. Plans cost 29.00 USD, 49.00 USD, or $99 a month, with 3, 10, or 30 seats and a 7-day trial. New accounts are currently unavailable during platform migration.
Good
- Feature Board supports customer votes and requests
- Roadmaps offer list, board, and timeline views
- Changelog supports scheduled updates and media
- Integrations include Intercom and Help Scout
- Concierge onboarding appears on every plan
Watch out
- New accounts are paused during migration
- No free plan is offered
- Some features are labeled beta
- Plans limit seats to 3, 10, or 30
Who it suits
It suits SaaS teams collecting customer feedback, prioritizing roadmaps, and publishing release updates. Teams should note that new accounts are currently not being accepted.
Verdict
Next Please combines request collection, roadmap planning, and changelog publishing in one service. Its seat-based monthly plans and current signup pause are important considerations.
Plans and prices
From Next Please's own pricing page, checked 8 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| ESSENTIALS | $29 a month | 3 seats · All features · Integrations · Embed widgets · Custom domain · Concierge onboarding · per month |
| PRO | $49 a month | 10 seats · All features · Integrations · Embed widgets · Custom domain · Concierge onboarding · per month |
| BUSINESS | $99 a month | 30 seats · All features · Integrations · Embed widgets · Custom domain · Concierge onboarding · per month |
The facts
Each one read from Next Please's own pages, with the date it was checked.
What it does
- Availability
- The signup page says new accounts are not being accepted while the service migrates to a new platform.checked 8 Oct 2001
- Beta features
- The site labels the Chrome extension, roadmap timelines and tracks, and Autopilot as beta features.checked 8 Oct 2001
- Changelog
- Roadmap items can be moved to the changelog, where teams can schedule updates and include images or GIFs.checked 8 Oct 2001
- Feedback collection
- Customers can vote on or create requests through a Feature Board, and teams can also log requests by email.checked 8 Oct 2001
- Integrations
- The product page describes direct support-tool integrations for logging requests, and the homepage names Intercom and Help Scout as examples.checked 8 Oct 2001
- Limits
- Pricing says accounts have unlimited requests, people, and companies; plan seat limits are 3, 10, and 30 respectively.checked 8 Oct 2001
- Notifications
- The product supports in-app notifications through an embedded JavaScript widget and internal updates by email or Slack.checked 8 Oct 2001
- Privacy controls
- Account items are internal by default, and users can choose which items to make public and control what content is displayed.checked 8 Oct 2001
- Privacy policy
- The linked privacy policy says it was last updated December 11, 2017.checked 8 Oct 2001
- Product
- Next Please helps SaaS teams track customer feedback, prioritize roadmaps, and communicate shipped updates with a changelog.checked 8 Oct 2001
- Request management
- Autosuggestions and merge tools help prevent duplicate requests, and teams can organize requests with categories, tags, and statuses.checked 8 Oct 2001
- Roadmaps
- Roadmaps can be viewed as a list, board, or timeline, and items can be arranged by priority.checked 8 Oct 2001
- Support and onboarding
- The pricing page lists concierge onboarding on all three plans, and the onboarding page describes migration assistance and team training.checked 8 Oct 2001
The company
- Headquarters
- Sarasota, Florida, United Stateschecked 28 Sep 2001
- Maker and location
- The site identifies Stratus Labs, LLC and says it is made in Sarasota, Florida.checked 8 Oct 2001
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