New Relic Browser Monitoring
New Relic Browser Monitoring is a web product for examining browser performance and user activity.
What New Relic Browser Monitoring is
New Relic Browser Monitoring is a web product for examining browser performance and user activity. It includes Core Web Vitals, interaction tracking, geographic breakdowns, and error correlation, with data retained for 90+ days. Mobile app monitoring is not included. The perpetual free tier costs 0.00 USD and provides 100 GB of data ingest per month for one full platform user. Standard costs $10 a month for the first full platform user, then $99 per additional user, with a maximum of five users. Pro costs $349 a month for annual commitments and includes unlimited full platform users. New Relic was founded in 2008 and is headquartered in San Francisco, California.
Good
- Includes Core Web Vitals
- Tracks interactions and geographic breakdowns
- Correlates errors with browser data
- Retains data for 90+ days
Watch out
- Does not include mobile app monitoring
- Free tier has one full platform user
- Standard supports a maximum of five users
Who it suits
This product suits teams that want browser monitoring with interaction, geographic, and error information. The free tier may suit a single full platform user with data ingest within its monthly allowance.
Verdict
New Relic Browser Monitoring provides several browser-focused signals and a perpetual free tier with a defined ingest allowance. Review user limits and plan terms when deciding whether the free, Standard, or Pro tier fits.
Plans and prices
From New Relic Browser Monitoring's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 100 GB monthly ingest · unlimited basic users · 1 full-platform user · 50+ capabilities · at least 8 days retention · 500 synthetic checks · no credit card · perpetual free tier |
| Standard | $10 a month | 100 GB free ingest then $0.40/GB · $49/core user · limited to 5 full-platform users · ticketed support · 2-business-day SLA · SAML SSO · $10 first full-platform user; $99 each additional user, maximum 5 |
| Pro | $349 a month | 100 GB free ingest then $0.40/GB · $49/core user · unlimited full-platform users · 2-hour critical support SLA · Data Plus eligibility · $349 per full-platform user with annual commitment, or $418.80 monthly pay-as-you-go |
| Enterprise | Priced on request | Pro features · advanced security and support · FedRAMP and HIPAA eligibility · 24/7 dedicated support · Contact Sales |
The facts
Each one read from New Relic Browser Monitoring's own pages, with the date it was checked.
What it does
- API authentication
- Browser telemetry uses a browser license key and application ID, while New Relic APIs use license and user keys; NerdGraph is the GraphQL API.checked 15 Oct 2026
- Chrome extension
- New Relic Synthetics Recorder converts recorded browser interactions into Synthetic monitors; the listing had no ratings and 128 users.checked 15 Oct 2026
- Compatibility limit
- Ad blockers, disconnect lists, restricted networks, hybrid apps and unusual hardware can prevent reporting.checked 15 Oct 2026
- Core Web Vitals
- The product benchmarks web vitals against industry standards to expose underperforming pages.checked 15 Oct 2026
- CSP requirement
- Sites using strict CSP must allow inline script, js-agent.newrelic.com and the relevant nr-data.net collector domains, unless using supported nonce or proxy arrangements.checked 15 Oct 2026
- Distributed tracing
- Browser incidents can be connected to backend code through distributed tracing.checked 15 Oct 2026
- Documentation depth
- Documentation covers installation, compatibility, APIs, security, CSP, SPA monitoring, APM-agent versions and SRI protections.checked 15 Oct 2026
- Error and deployment correlation
- Browser error-rate changes can be compared with deployments to identify regressions and support rollback decisions.checked 15 Oct 2026
- Frontend debugging
- Filtering by browser, page view and other dimensions exposes detailed JavaScript errors, stack traces, source maps and optional console logs.checked 15 Oct 2026
- Frustration signals
- The service automatically correlates user interactions and frustration signals without requiring extra instrumentation.checked 15 Oct 2026
- Geographic experience
- Filterable global maps show page performance across user regions.checked 15 Oct 2026
- Installation
- Installation adds a JavaScript browser-agent snippet to monitored HTML views; alternatives include NPM and backend-agent injection.checked 15 Oct 2026
- Integrations
- New Relic advertises more than 780 integrations and browser quickstarts.checked 15 Oct 2026
- Legal name and founder
- Crunchbase identifies the legal name as New Relic, Inc. and lists Lew Cirne as founder.checked 15 Oct 2026
- License
- The public browser-agent code is Apache 2.0 licensed, while the hosted Browser Monitoring service is proprietary.checked 15 Oct 2026
- Limit: learning curve
- Capterra reviewers report confusing terminology, a dense interface and substantial training or setup effort.checked 15 Oct 2026
- Limit: query and UI speed
- TrustRadius reviewers report slow NRQL results, delayed data and a UI that can take too long to load.checked 15 Oct 2026
- Limit: usage pricing
- Independent reviewers report that telemetry growth, log retention and usage-based billing can make costs rise quickly.checked 15 Oct 2026
Where it runs
- Browser APIs
- The public browser API includes addPageAction, addToTrace, finished, setCustomAttribute, setApplicationVersion and setPageViewName.checked 15 Oct 2026
- Google Play app
- The Android app provides mobile access to dashboards, alerts, browser and infrastructure performance, transactions and errors.checked 15 Oct 2026
The company
- Company facts
- LinkedIn lists New Relic as privately held, founded in 2008, headquartered in San Francisco and employing 1,001–5,000 people.checked 15 Oct 2026
- Founded
- 2008checked 4 Oct 2026
- Headquarters
- San Francisco, California, USAchecked 4 Oct 2026
Money
- Limit: support and billing complaints
- Trustpilot reviewers report slow or missing support responses, invoice and refund problems, annual-contract disputes and pricing concerns.checked 15 Oct 2026
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