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NetForum

NetForum is a cloud-based association management system built on Microsoft Azure for membership organizations.

Place
#85 of 106
Score
6.3
NetForum's website

What NetForum is

NetForum is a cloud-based association management system built on Microsoft Azure for membership organizations. It is aimed at growing, mid- to large-sized associations and nonprofits, with tools for managing members from application through renewal. Organizations can handle online joins and renewals, automate renewals, and support multi-tiered individual and organizational memberships. Its member portal provides self-service access, and the included CRM brings together constituent data with 360-degree profiles for members, prospects, and donors. Other capabilities include accounting, marketing, subscriptions, events, fundraising, committees, inventory, and analytics. NetForum advertises more than 300 standard reports and Nucleus Analytics dashboards, plus standard integrations with more than 40 commonly used products and a toolkit for configuring web methods. Pricing is on request, with a fixed-cost structure regardless of member count; the plan includes quarterly product updates and built-in CRM. NetForum also offers training and user resources, and says implementation can take about 16 weeks using a preconfigured environment.

Good

  • Manages applications, online joins, and renewals
  • Supports individual and organizational membership tiers
  • Includes CRM profiles for members, prospects, and donors
  • Advertises more than 300 standard reports
  • Offers member self-service and communications

Watch out

  • No free plan is listed
  • Pricing is available on request
  • Web is the only listed platform

Who it suits

NetForum suits growing, mid- to large-sized associations and nonprofits that need membership management alongside CRM and operational tools. Its multi-tier membership support and self-service portal may also fit organizations managing individual and organizational members.

Verdict

NetForum combines membership administration, constituent CRM, and a broad set of association functions in one system. Prospective customers need to request pricing, and should consider whether its association-focused scope fits their organization.

Plans and prices

From NetForum's own pricing page, checked 11 Oct 2001.

All about pricing
PlanPriceWhat it gives you
NetForum AMSPriced on requestFixed-cost structure · same price regardless of member count · quarterly product updates included · built-in CRM included

The facts

Each one read from NetForum's own pages, with the date it was checked.

What it does

Audience
NetForum describes its software as built for growing, mid- to large-sized associations and nonprofits.checked 11 Oct 2001
Automated renewals
Yeschecked 21 Sep 2001
Core capabilities
The product includes accounting, marketing, subscriptions, events, fundraising, committees, inventory, analytics, and a self-service member portal.checked 11 Oct 2001
CRM
The included CRM provides unified constituent data and 360-degree profiles for members, prospects, and donors.checked 11 Oct 2001
Implementation
NetForum says its optimized implementation can be completed in about 16 weeks using a preconfigured environment.checked 11 Oct 2001
Integrations
NetForum says it has standard integrations with more than 40 commonly used products and a toolkit for configuring web methods.checked 11 Oct 2001
Member communications
Yeschecked 21 Sep 2001
Member portal
Its eWeb member portal is described as a secure, mobile-responsive site where members can update memberships, register for events, and purchase items.checked 11 Oct 2001
Membership
It manages the member journey from application to renewal and supports multi-tiered individual and organizational memberships.checked 11 Oct 2001
Online join and renew
Yeschecked 21 Sep 2001
Product
NetForum is a cloud-based association management system built on Microsoft Azure that supports membership organizations.checked 11 Oct 2001
Reporting
NetForum advertises more than 300 standard reports and Nucleus Analytics dashboards.checked 11 Oct 2001
Security
NetForum says its Microsoft Azure partnership provides security protections and multiregional disaster recovery.checked 11 Oct 2001
Support
The company offers training classes, webinars, organization-specific training, user conferences, and access to resources around the clock.checked 11 Oct 2001

The company

Founded
2000checked 28 Sep 2001
Headquarters
St. Petersburg, Florida, United Stateschecked 28 Sep 2001
Maker
The site identifies NetForum as part of Momentive Software.checked 11 Oct 2001

Money

Free plan
Nochecked 21 Sep 2001
Price details
The pricing page asks prospects to request a personalized demo and states that fees use a fixed-cost structure; it displays no numeric price.checked 11 Oct 2001

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