
Neteller
Neteller is a digital wallet for managing money, paying online and sending transfers.
What Neteller is
Neteller is a digital wallet for managing money, paying online and sending transfers. Customers can use it at sites that accept Neteller, fund an account using listed deposit methods, and withdraw to a bank account or access funds at ATMs worldwide. To send money, users can enter a recipient’s email address; Neteller says recipients can receive transfers instantly. Its international Money Transfer service supports 22 currencies and automatic conversion. The mobile app provides a multicurrency balance, contact-based sending and receiving, and crypto trading with automatic or recurring orders. Crypto trading fees vary by account tier: 1.50% for Standard and True, 1.40% for Silver VIP, and 1.30% for Gold, Diamond and Exclusive VIP. Standard, True and VIP accounts receive Knect loyalty points, while VIP benefits include reduced deposit, withdrawal and FX fees, promotions and a dedicated manager. Standard is free while users log in or transact at least every six months. A USD 5.00 monthly service fee, or equivalent, applies after six months without a login or transaction. Neteller is available on web, iOS and Android.
Good
- Supports online payments at sites accepting Neteller.
- Transfers can be sent using a recipient email address.
- International Money Transfer supports 22 currencies.
- App supports multicurrency balances and contact-based transfers.
- Available on web, iOS and Android.
Watch out
- USD 5.00 monthly service fee applies after six months inactive.
- Neteller True requires an eligible deposit and identity verification.
- Crypto trading fees vary by account tier.
Who it suits
Neteller suits people who want a digital wallet for online payments, transfers and multicurrency use across web and mobile. Crypto trading fees and account conditions vary by tier, and inactive accounts may incur a monthly service fee.
Verdict
Neteller combines online payments, transfers and crypto trading across web and mobile. Check the tier-specific fees and inactivity condition before choosing an account.
Plans and prices
From Neteller's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Neteller Standard | Free | Personal account; free while you log in or transact at least every 6 months |
| Neteller True | Free | Lower money transfer fee; requires an eligible deposit and identity verification |
| Neteller VIP | Priced on request | Silver, Gold, Diamond, and Exclusive tiers; quarterly transaction thresholds apply |
The facts
Each one read from Neteller's own pages, with the date it was checked.
What it does
- Account security
- Neteller says users must verify their identity to join Neteller True.checked 30 Sep 2026
- Cryptocurrency
- The fees page lists crypto trading fees of 1.50% for Standard and True, 1.40% for Silver VIP, and 1.30% for Gold, Diamond, and Exclusive VIP.checked 30 Sep 2026
- Customer support
- The support page provides phone support Monday to Friday, 8 am to 5 pm UK local time, and offers a searchable help center and chatbot.checked 30 Sep 2026
- Funding and withdrawals
- The site lists multiple account deposit methods and says users can withdraw to a bank account or access funds at ATMs worldwide.checked 30 Sep 2026
- Money transfers
- Users can send money using a recipient email address, and Neteller says recipients can receive it instantly.checked 30 Sep 2026
- Online payments
- Customers can use their account to pay on thousands of sites that accept Neteller.checked 30 Sep 2026
- Product
- Neteller describes itself as a digital wallet for managing money.checked 30 Sep 2026
- Regulation
- The site states that Paysafe Financial Services Limited (FRN 900015) is authorised by the UK Financial Conduct Authority to issue electronic money and payment instruments under the Electronic Money Regulations 2011.checked 30 Sep 2026
- Rewards
- The account-level comparison lists Knect loyalty points for Standard, True, and VIP accounts.checked 30 Sep 2026
- Transfer coverage
- Neteller says its international Money Transfer service supports 22 currencies and automatic currency conversion.checked 30 Sep 2026
- Usage fee
- A monthly USD 5.00 service fee (or equivalent) applies if an account has no login or transaction for at least six months.checked 30 Sep 2026
- VIP benefits
- VIP benefits include discounted deposit and withdrawal fees, lower FX fees, promotions, and a dedicated VIP manager.checked 30 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
Where it runs
- Mobile app
- The app supports a multicurrency balance, contact-based sending and receiving, and crypto trading with automatic or recurring orders.checked 30 Sep 2026
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