Neopay Payment Initiation
Neopay Payment Initiation helps merchants accept account-to-account payments through open banking APIs.
What Neopay Payment Initiation is
Neopay Payment Initiation helps merchants accept account-to-account payments through open banking APIs. A single integration connects payment institutions, while payment links and QR codes can be shared by email, SMS, social media, chat apps, or physical locations. Supported methods include bank payments, cards, digital wallets, Apple Pay, Google Pay, BLIK, and other local options. Recurring schedules can run daily, weekly, or monthly, with automatic retries for failed payments. Returning customers can use saved card details for one-click checkout on mobile and desktop. Merchants can process full or partial automated refunds through the portal or integrate refunds into their systems. Neopay lists coverage across Lithuania, Latvia, Estonia, Poland, the Netherlands, Finland, Sweden, Denmark, Germany, Greece, Romania, Spain, Bulgaria, Croatia, Slovakia, and the Czech Republic. Security features include end-to-end encryption, tokenization, and real-time fraud monitoring. The Standard Plan has a 9.99 EUR monthly minimum, while published transaction fees include Pay by Bank from 0.20 EUR.
Good
- Payment links and QR codes across multiple channels
- Bank, card, wallet, and local payment methods
- Recurring schedules with failed-payment retries
- Automated full or partial refunds
- Web and API access
Watch out
- No free plan
- Standard Plan has a 9.99 EUR monthly minimum
- Transaction fees vary by service
- Custom pricing requires contacting sales
Who it suits
It suits merchants, marketplaces, and businesses needing web or API payment initiation, recurring billing, and refunds.
Verdict
Neopay combines open-banking payments with cards, wallets, recurring schedules, and refunds. Merchants should account for the monthly minimum and service-specific transaction fees when choosing a plan.
Plans and prices
From Neopay Payment Initiation's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom plan | Priced on request | Priority integrations · dedicated account manager · premium support · Custom transaction rates |
| Standard plan | — | SEPA refund/payout 0.23€ · recurring payments 4€ · one-click payments 0.05€ · BLIK Poland 1.29% + 0.15€ · AISP transaction 0.25€ · AISP monthly fee 99€ · Pay as you go; minimum monthly fee 9.99€ |
The facts
Each one read from Neopay Payment Initiation's own pages, with the date it was checked.
What it does
- Account restriction
- Merchants can restrict payments to the payer's own bank account and limit receipts to business or individual customers.checked 15 Oct 2026
- API list endpoint
- The API documents GET /api/payments with status, service and date filters and Authorization plus x-app-key headers.checked 15 Oct 2026
- API payment creation
- The API documents POST /api/payments with service, institution, amount, currency, customer and optional callback URL fields.checked 15 Oct 2026
- API sandbox
- The API documentation shows sandbox environments and application credentials for testing endpoints.checked 15 Oct 2026
- API security controls
- Applications can be secured with IP restriction or domain restriction.checked 15 Oct 2026
- Automated refunds
- Refunds support instant SEPA transfers, single or bulk refunds and full or partial amounts through the portal or an integrated system.checked 15 Oct 2026
- Availability commitment
- The agreement defines adequate PIS availability as at least 99% per calendar month, subject to stated exclusions.checked 15 Oct 2026
- Bank coverage
- Neopay says one integration connects to more than 220 financial institutions across Europe and the service is live in 15 countries on its about page.checked 15 Oct 2026
- Bulk payments
- The service can initiate up to 100 payments with one payment confirmation.checked 15 Oct 2026
- Custom widget
- Merchants can adapt the payment widget design and manage transaction statistics and settings from a Neopay dashboard.checked 15 Oct 2026
- Documentation depth
- Public documentation includes payment listing, creation, PIX payment, retrieval, request headers, fields, examples and responses.checked 15 Oct 2026
- Integration
- Neopay says businesses can access connected payment institutions through a single integration and provides API documentation.checked 7 Oct 2026
- Integration responsibility
- The agreement says the customer performs integration of the PIS self-service module using Neopay's information and recommendations.checked 15 Oct 2026
- Intended customers
- The custom plan is described for high-volume merchants, marketplaces, and special cases.checked 7 Oct 2026
- Licence
- The opened official pages describe the service and APIs but do not state an open-source licence.checked 15 Oct 2026
- Licensing and compliance
- NEO Finance, AB says it is a licensed provider of payment initiation, account information, and other payment services, delivered under the Neopay brand.checked 7 Oct 2026
- Limit: review evidence
- Trustpilot states the profile has one review and no history of the company asking customers for reviews, so the score may not be representative.checked 15 Oct 2026
- News: IPO
- A NEO Finance press release dated 2019-07-31 said its IPO attracted more than €0.6 million and that Neopay was its payment-initiation service for e-shops.checked 15 Oct 2026
- News: market expansion
- The 2019 press release said NEO Finance planned to expand Neopay into other European markets and had invested more than €1.2 million in its e-money platform.checked 15 Oct 2026
- News: named customers
- The 2019 press release named Tiketa, Edrauda, Manogilė.lt and Vienasaskaita.lt among e-shops using Neopay settlements.checked 15 Oct 2026
The company
- Company facts
- LinkedIn lists Neopay as a public financial-services company founded in 2014 with 11–50 employees and headquarters in Vilnius.checked 15 Oct 2026
- Company legal entity
- The agreement identifies the provider as NEO Finance, AB, legal entity code 303225546, registered in Vilnius, Lithuania.checked 15 Oct 2026
- Headquarters
- Vilnius, Lithuaniachecked 28 Sep 2026
Money
- Limit: billing complaint
- The sole Trustpilot reviewer reported invoices and debt-collection pressure for an unused account, alleging an unclear monthly administrative fee and difficulty closing the account.checked 15 Oct 2026
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